Travel Trouble

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Passenger's “disgusting” pedicure on flight caught on camera

<p>If you think you’ve dealt with awful plane passengers then think again, because it can’t get any worse than this. A passenger has become a viral sensation on social media after footage of her cutting her toenails was released.</p> <p>The woman was caught giving herself a mid-air pedicure and is now being shamed for it through an Instagram account called Passenger Shaming.</p> <p>The account, which is dedicated to exposing terrible passengers, shared the video of the lady buffing her soles with a foot file and trimming her toenails.</p> <p>She also has zero remorse, as she makes no attempt to hide her stomach-churning behaviour.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/BorS94EB5RY/?utm_source=ig_embed&amp;utm_medium=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="margin: 8px 0 0 0; padding: 0 4px;"><a style="color: #000; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none; word-wrap: break-word;" rel="noopener" href="https://www.instagram.com/p/BorS94EB5RY/?utm_source=ig_embed&amp;utm_medium=loading" target="_blank">PEDICURES ON PLANES! #happymonday ✈️👣🔪🤷🏼‍♀️😂 #DEADFLYINGSKINFORTHEWIN #passengershaming #flyingfeet #hatchetman • • • #NOPE #instagramaviation #airplaneetiquette #frequentflyer #crewlife #aviation #cabincrew #avgeek #cabincrewlife #flightattendant #flightattendantlife #stewardess #flightattendantproblems #travel #flightattendants #instapassport #aviationgeek #FAlife #airtravel #travelgram #traveltips #pilot #pilotlife #travelling #frequentflier</a></p> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;">A post shared by <a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px;" rel="noopener" href="https://www.instagram.com/passengershaming/?utm_source=ig_embed&amp;utm_medium=loading" target="_blank"> Passenger Shaming</a> (@passengershaming) on Oct 8, 2018 at 8:06am PDT</p> </div> </blockquote> <p>Having now been viewed close to 150,000 times, users from all over the world have left their opinions in the comments, and none of them sympathise with the woman in the video.</p> <p>“How [are you] even allowed to do that! Disgusting and I would have raised hell if I were sitting next to her. YUCK!!,” one user wrote.</p> <p>“Are you ****ing kidding me???? I am seriously losing all hope in humanity,” said another.</p> <p>Many wanted to see the woman banned off future flights or be forced to sit with the cargo next time.</p> <p>Do you think this passenger's behaviour is unacceptable? Let us know in the comments below</p>

Travel Trouble

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Family forget 5-year-old daughter at airport

<p>Reminiscent of the famous film <em>Home Alone</em>, a 5-year-old child was left stranded at an airport after her parents forgot to take her with them.</p> <p>The child was abandoned at Stuttgart Airport, which is claimed to be one of Germany’s busiest locations, on Monday.</p> <p>Police say that travellers noticed the young girl wandering around with no accompanying adult as she looked confused and lost.</p> <p>While countless announcements were made through the airport's intercom system, her parents failed to show up to retrieve their daughter.</p> <p>Authorities had no other choice but to take the child to the police station where they received a phone call from her concerned mother.</p> <p>When asked how the situation managed to happen, she explained that after coming home from a family holiday, the couple headed home in two separate cars.</p> <p>According to police, both parents were under the assumption that the other had their daughter.</p> <p>“The five-year-old was eventually safely picked up by her father,” said a police spokesperson.</p> <p>The sequence of events reminded those online of the film <em>Home Alone</em>, where a child by the name of Kevin McCallister is left alone in New York after his parents forget to take him to Paris with them.</p> <p>“Honey, are the children with you? A simple and self-explanatory sentence!” said one social media user.</p> <p>“This can happen to any mother who knows how lively children can be. People who have no children should not have a say here. No mother does this deliberately,” said another.</p> <p>Do you think the situation could have been avoided? Let us know in the comments below.</p>

Travel Trouble

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Why you should never pick up a dropped smartphone during a flight

<p>Passengers have been reminded to listen carefully to the instructions of cabin crew after a Qantas passenger’s mobile phone caught alight mid-flight.</p> <p>The flight, travelling from Los Angeles to Melbourne yesterday morning, was two hours away from landing when the smell of burnt rubber became apparent around 6am.</p> <p>The <a href="https://www.heraldsun.com.au"><strong><em style="font-weight: inherit;"><span style="text-decoration: underline;">Herald Sun</span></em></strong></a><em> </em>reported that cabin crew rushed through the cabin with fire extinguishers, causing confusion among passengers.</p> <p>“Nobody knew what was going on,” a passenger told the publication.</p> <p>“The (flight attendant) was on the internal phone when two male hostesses grabbed fire extinguishers and ran up the stairs to business.”</p> <p>The smell came from a mobile phone that had become crushed in a business class seat.</p> <p>The incident, which nearly forced an emergency landing in Sydney, occurred after the passenger moved the seat to retrieve their dropped phone, crushing the device in the process and causing it to smoulder.</p> <p>However, after 10 minutes cabin crew announced that the situation was under control and the flight would continue to Melbourne.</p> <p>“They didn’t say there was a fire, but … my friend overheard two guys talking at the baggage carousel and said the seat was completely destroyed,” the passenger said.</p> <p>“It was pretty scary … it panicked a few people.”</p> <p>Qantas confirmed the incident and said it showcased why it is crucial to follow the instructions of staff.</p> <p>“Our crew are trained to handle these situations and the crew on-board followed all the correct procedures,” the statement said. </p> <p>“This incident shows why we ask passengers to seek help from our cabin crew in retrieving their mobile phones.”</p> <p>Pre-flight safety videos warn passengers to ask for the help of crew if they need to retrieve an electronic device they’ve dropped.</p> <p>Australia’s Civil Aviation Safety Authority (CASA) said that when seats are adjusted it can damage the device’s volatile lithium battery, causing it to overheat and burst into flames.</p> <p>CASA said the number of such incidents were increasing because of the slimline design of smartphones and the increased power of batteries</p> <p>“Passengers must remember never to move their seat if a phone goes missing while in-flight and to always ask the aircraft cabin crew for assistance,” CASA said in a statement.</p> <p>“If a phone is damaged cabin crew should be alerted immediately.”</p>

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Woman's surprising discovery on plane ticket

<p>A woman has taken to social media to complain about a budget airline after they booked her into a seat that didn’t exist.</p> <p>The passenger, who is called Satwika Ika on Facebook, said the blunder occurred on Indonesian airline Lion Air.</p> <p><iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fika.satwika%2Fposts%2F10217313106569013&amp;width=500" width="500" height="664" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe></p> <p>She was supposed to fly from Palembang, a city in Indonesia, to the capital city of Jakarta.</p> <p>But according to <em><a rel="noopener" href="https://www.thesun.co.uk/travel/7343013/seat-lion-air-plane-doesnt-exist/" target="_blank">The Sun</a></em>, when Satwika hopped on the plane she was unable to find her seat number 35F – and quickly discovered that seats only went up to row 34.</p> <p>Satwika said the flight attendants were rude and unhelpful and asked her to sit in one of the seats in row number 34.</p> <p>She was then moved to yet another seat when another passenger claimed the seat she was sitting in.</p> <p>Recounting the incident, she said a huge argument then started with the crew members.</p> <p>She said she was not the only one that had been assigned an imaginary seat, as a family along with a child were also searching for seats in row 35.</p> <p>Satwika said she is yet to receive an apology from airline employees.</p> <p>After the post started gaining traction, only then did the airline respond and said they needed to change the flight to a smaller aircraft than the first one, because of scheduling issues that had caused delays.</p> <p>It’s unclear whether Satwika made it to her destination or not.</p> <p>The airline’s Corporate Communications officer, Danang Mandala Prihantoro explained that the flight was initially meant to involve an aircraft with a capacity of 39 seat rows. </p>

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Don't get caught out: 6 new holiday scams ripping off travellers

<p>If you’re planning to take a trip across the world soon, then be warned, as there is an influx of new holiday scams affecting tourists as they travel to their dream break.</p> <p>Holiday-makers have money to spend and relaxation on their minds, which is why they are seen as easy targets for con artists.</p> <p>UK-based consumer group <a href="https://www.which.co.uk/" target="_blank">Which?</a> has listed the six most common frauds travellers need to be aware of, along with tips on how to avoid getting scammed, <a href="https://www.thesun.co.uk/" target="_blank">The Sun</a> reported.</p> <p>So, if you’re planning a trip abroad, here are the things you need to watch out for:</p> <p><strong>1. Accommodation booking scams</strong></p> <p>While the introduction of the internet has been a blessing in terms of ease, it’s also made it easier for scammers to lure you into their traps. With the growth of online holiday bookings, fraudsters often need nothing more than a few fake pictures to lure their victims.</p> <p>A common scam is one that includes picturesque photographs of holiday rentals that don’t seem to exist, advertised at affordable price points. The deals were often advertised on mainstream websites but asked those who were interested in booking to contact them via email, rather than use the site’s own booking system.</p> <p>Bookers were then sent a link to a convincing payment page, which suggested the payment hadn’t cleared. They then ask for a bank transfer instead.</p> <p><strong>How to protect yourself:</strong> Do your research. Google the property to see if it shows up on other reputable websites to check its authenticity. You could use Google Maps and Street View to see if the accommodation actually exists. Also, never pay by bank transfer.</p> <p><strong>2. Dodgy flight deals</strong></p> <p>Con artists have created fake airline websites that advertise budget deals on long haul flights that leave their victims high and dry.</p> <p>The UK government’s fraud agency has reported a recent surge of scams targeting those who are travelling to Asia, Africa and the Middle East.</p> <p>In many instances, tickets were purchased with stolen credit cards and then sold to unsuspecting victims, complete with a reference number.</p> <p>But tickets were then cancelled after the credit card was reported as stolen, leaving the victims out of pocket and nothing to show for it.</p> <p><strong>How to protect yourself:</strong> Book tickets through trusted agencies.</p> <p><strong>3. Wi-Fi hacks</strong></p> <p>It’s become human instinct to try and find Wi-Fi wherever you go, and the same applies when travellers land at airports.</p> <p>While it’s important to stay connected in order to get in touch with friends and family, there is a risk involved. Fraudsters have set up their own free networks in airports and use them to gain free information about anyone that logs on.</p> <p>Many passengers have been tricked into entering their credit card details before logging on.</p> <p><strong>How to protect yourself:</strong> Ask airport staff about the real Wi-Fi connection to make sure it’s the real deal and be on the lookout for connections that don’t ask for passwords straight away. Also, if you are asked for confidential information then provide fake details where possible.</p> <p><strong>4. “Free” holidays</strong></p> <p>This decade-long scam has been one that con artists have perfected throughout the years. Back in the day, people would be pressured into buying timeshares after accepting a complimentary break.</p> <p>Now, the con is conducted through scratch cards and other fake competitions.</p> <p>In one example of the scam, around 500 British travellers in Spain’s Costa del Sol have been scammed of around $27.5 million in the last year alone.</p> <p><strong>How to protect yourself: </strong>Refuse all offers of free holidays because if it’s too good to be true, then it probably is.</p> <p><strong>5. Document fraud</strong></p> <p>Over the years, the internet has seen a growth in websites selling fake travel visas and other important documents needed to visit foreign countries.</p> <p>A few cases were found to not be conducting illegal activity but were responsible for reselling documents at a huge premium compared to official channels.</p> <p>Some common examples included websites selling the European Health Insurance Card and US visa (Electronic System for Travel Authorisation, or ESTA) documents.</p> <p>While the sites looked extremely convincing, they had nothing to do with the governments of the countries they claimed to represent.</p> <p>According to Which?, out of the top 20 search results for “ESTA visa” over half were unofficial.</p> <p><strong>How to protect yourself:</strong> Follow links to official government websites through the Department of Foreign Affairs website.</p> <p><strong>6. Fake tickets</strong></p> <p>It’s no secret that music concerts and major sporting events are on top of the list of potential scams, but travellers are now falling victim to fake packages to international events and are only finding out the true worth of their ticket once they arrive in the country.</p> <p>The FIFA World Cup in Russia was one example where countless websites offered travel packages including tickets when the only tickets that were considered valid and authentic were the ones purchased directly from FIFA themselves.</p> <p>Scammers love to lure desperate fans with fake tickets, as they know the demand is high and it’s easy to trap people who are willing to go the extra mile for a ticket to their chosen event.</p> <p><strong>How to protect yourself:</strong> Make sure the tickets you are purchasing are from legitimate websites and web pages that start with “https” and have the padlock symbol in the URL bar. And if you’re on the hunt for second-hand tickets, then do a quick check if whether or not resale is allowed, as some tickets are only valid for the original buyer.</p> <p>“Criminals are finding ever more sophisticated ways to dupe holiday-makers, both in the booking process and when they’re on the holiday itself,” Which? Travel editor Rory Boland said.</p> <p>“If something seems too good to be true, it almost certainly is. Don’t hand your money over until you can be sure it’s the real deal.”</p> <p>Do you know of any other travel scams? Let us know in the comments below.</p>

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The elaborate tourist scam responsible for stealing $7200 from travellers

<p>Lawrence Andrews was just another tourist exploring the streets of Beijing before he stepped foot inside a local restaurant to enjoy a meal and some tea.</p> <p>But once he returned home, he was in for a nasty surprise as he discovered he had been charged $7200 for the experience.</p> <p>Mr Andrews is the latest victim of one of the most well-known tourist traps in Beijing: The Tea House Scam. After fighting a lengthy battle to get his money back, he’s determined to warn other unsuspecting tourists.</p> <p>“While visiting the Forbidden City, I went to (a tea house) – a local, unimpressive place,” Mr Andrews told consumer rights organisation Elliott.org, who took on his case.</p> <p>“Later, I discovered this tea house charged my American Express card a total of $US4704 ($NZ7200). Although American Express assured me that it would defend me against this fraud, it didn’t. I need help!”</p> <p>According to Mr Andrews, he was handed two bills with one converting to $380. He became sceptical, however, when he was given the second bill. While he signed both receipts, he asked for copies to which the restaurant staff declined.</p> <p>“These ladies said they were unable to give me copies,” Mr Andrews said. “Then I knew something was wrong and that I had stumbled into a tourist trap.”</p> <p>After leaving the premises, he immediately contacted American Express to which he was told that he would be protected against any fraud. But that turned out to be false, as he received a $7200 charge on his American Express bill.</p> <p>A month later, Mr Andrews was informed he’d lost the case with the bank, so he launched an appeal that was also denied. That’s when he reached out to Elliott.org.</p> <p>“There is no way a person could run up a tab of $7200 at this place,” he wrote. “This is a fraudulent merchant. This charge is a scam. But after an investigation on July 27, I officially lost my American Express dispute and the appeal. The (charge) reappeared on my statement.”</p> <p>Amex believes Mr Andrews was responsible for the amount as he signed the two non-itemised receipts.</p> <p>Elliott’s Michelle Couch-Friedman said of the popular scam: “Starting at 3:34 pm, you can see the mechanisms of the Beijing tea house scam in action.</p> <p>“What typically happens is a friendly ‘fellow tourist’ strikes up a conversation with their intended victim,” she wrote. “This scammer, who is often an attractive young woman, has been sent out to hunt for unsuspecting visitors to the area and draw them into a local tea house.</p> <p>“Once inside the restaurant, the victim is seated in a private room and prices are purposely omitted from the conversation. Soon a hostess brings light snacks and a variety of teas to sample.</p> <p>“In the end, the victim discovers that none of this was done as a friendly overture. The cost of the visit is typically hundreds of dollars for some inexpensive refreshments.”</p> <p>After a thorough investigation by Ms Couch-Friedman, Amex eventually reimbursed Mr Andrews and he received his money back.</p>

Travel Trouble

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Singapore Airlines cancelled flight chaos as pilot fails alcohol test

<p>A Singapore Airlines pilot has been asked to step down after failing an alcohol test on the morning he was due to fly an international flight.</p> <p>The airline was forced to cancel the flight from Melbourne to Wellington in New Zealand on Saturday morning and the return flight the same day.</p> <p>Speaking to <em><a href="https://www.dailymail.co.uk/news/article-6172873/Singapore-Airlines-pilot-fails-alcohol-test-morning-international-flight-Melbourne.html" target="_blank">Daily Mail Australia</a></em>, a spokesman from the airline confirmed the last minute cancellation stating the reason as an “operating crew member being deemed unfit to fly.”</p> <p>“The Civil Aviation Authority officials undertook a random drug and alcohol test of all crew prior to them starting their pre-flight checks,” he said.</p> <p>“The pilot in question did not pass the test due to having a higher than suitable blood alcohol limit.”</p> <p>According to <em><a href="https://www.stuff.co.nz/travel/travel-troubles/107123051/singapore-airlines-cancels-wellington-flight" target="_blank">Stuff</a></em>, the pilot had a two-day layover in Melbourne prior to the scheduled flight after flying in from Singapore.</p> <p>He has now returned back to Singapore where a thorough investigation is underway and has been suspended from all duties.</p> <p>“We will also work closely with the Australian and Singaporean authorities to ensure they are supplied the information they require,” said the spokesman.</p> <p>Frustrated passengers lashed out on social media after they were left stranded without a flight.</p> <p>Some were flying to Wellington for the All Blacks rugby union Test match against South Africa, with one fan travelling all the way from Tokyo for the event.</p> <p>One passenger tweeted: “Care to explain why your captain (i.e. most experienced person on the aircraft) of SQ247 waits until boarding time to decide they’re too ill/drunk to fly? Will miss the All Blacks rugby match I bought tickets for and flew to WLG from NRT to see.”</p> <p>He was met with a reply saying: “At least he didn’t fly! Better to be down here wishing you were up there, then being up there wishing you were down here.”</p> <p>This list of complaints was long, as another wrote, “Terrible service on your cancelled Melbourne to Wellington flight this morning. No options given to stranded customers except to call your useless booking line! Hotel fees and taxi fares all lost not to mention a day of holiday. Appalling service.”</p> <p>One passenger was left stranded at Melbourne Airport for six hours.</p> <p>Singapore Airlines has issued an apology for the inconvenience passengers were forced to face.</p> <p>“We sincerely apologise to those affected by the cancellation of these flights. However, the safety of our customers and crew is our highest priority,” the spokesman said.</p> <p>“We have worked with customers whose travel was inconvenienced to find suitable alternate travel arrangements as quickly as possible.”</p>

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The terrifying moment a couple make an eerie discovery inside their Airbnb

<p>A Scottish couple had the fright of their life after making an eerie discovery inside their Airbnb apartment.</p> <p>Dougie Hamilton, from Glasgow, Scotland was on holiday in Toronto, Canada with his girlfriend when he noticed something didn’t feel right about his rented open-plan apartment.</p> <p>Posting on social media, Mr Hamilton shared the images of the moment he discovered a hidden camera inside a digital clock.</p> <p>He said he became paranoid after watching a video about hidden spy cameras in things such as pens, teddy bears and clocks.</p> <p>So, he decided to slide the front face off the digital clock and made the chilling discovery.</p> <p>“I just happened to be facing this clock and was staring at it for about 10 minutes. There was just something in my head that made me feel a bit uneasy,” he told the <em><a href="https://www.dailyrecord.co.uk/news/scottish-news/scots-couple-call-cops-after-13218634">Daily Record.</a></em></p> <p>“It was connected to a wire like a phone charger which wasn’t quite right.</p> <p>“I took the charger out of it and saw there was a lithium battery in the back. At this point, I slid the front facing off the clock and could see there actually was a camera.”</p> <p><iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fdouglas.hamilton.56%2Fposts%2F10156590117224402&amp;width=500" width="500" height="789" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe></p> <p>Airbnb gave Mr Hamilton a full refund and provided alternative accommodation. Police are currently investigating the matter.</p> <p>A spokesperson from Airbnb said: “We take privacy issues extremely seriously and have a zero-tolerance policy for this behaviour.”</p> <p>“We have removed the host from the platform while we investigate and are providing the guest with our full support.”</p>

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TV star vanishes from cruise ship

<p>A massive search is underway for a German TV star and singer who has gone missing while on a cruise to Canada.</p> <p>The cruise operator, Aida Cruises, said there was reason to believe Daniel Kueblboeck may have jumped into the sea on Sunday morning.</p> <p>“That is our suspicion,” spokesman Hansjoerg Kunze said.</p> <p>Kueblboeck first entered stardom after appearing on Germany’s version of <em style="font-weight: inherit;">Pop Idol</em> in 2003.</p> <p>However, the star’s disappearance follows a recent post the 33-year-old wrote about being bullied.</p> <p>Kueblboeck revealed on his official fan club page that he had suffered “months of bullying” as a child at school, that shook him “deeply”.</p> <p>“Dear fans. Unfortunately, I still do not feel better mentally and physically,” he wrote.</p> <p>“I have yet to cope with this pain of the past months.”</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/BgiiwEmjKKS/?utm_source=ig_embed_loading" target="_blank">A post shared by Daniel Kaiser-Küblböck (@daniel_kaiserkueblboeck)</a> on Mar 20, 2018 at 2:18am PDT</p> </div> </blockquote> <p>Kueblboeck, who auditioned but was not selected as Germany’s Eurovision entry in 2014, was travelling to Newfoundland, Canada, with 2200 passengers.</p> <p>When Kueblboeck was found to be missing, Aida said the ship was stopped and returned to the spot off the coast of Newfoundland where it is believed he went overboard.</p> <p>The incident occurred 185km north of the city of St John’s, Newfoundland.</p> <p>The Canadian coastguard confirmed on Sunday that it was using a surveillance plane and helicopter to search the Labrador Sea for Kueblboeck.</p> <p>Two other cruise ships also reportedly assisted with the search.</p> <p>Kueblboeck, who was born in Bavaria, made his last major TV appearance in the eighth season of <em style="font-weight: inherit;">Let’s Dance</em> in 2015 and was studying to be an actor at the European Theatre Institute Berlin.</p> <p>Kueblboeck's cruise ship disappearance comes months after an Australian woman died after she fell from an upper-level deck of the Pacific Dawn into the ocean off the coast of New Caledonia.</p> <p>MREC-TAG-HERE</p> <p>Last month, a British cruise passenger was rescued after surviving 10 hours floating in the Adriatic Sea off Croatia.</p> <p>The 46-year-old claimed that she fell over the balcony, but passengers have since claimed that she jumped after a <strong><a href="https://www.oversixty.com.au/travel/travel-trouble/bizarre-twist-in-case-of-woman-who-was-lost-at-sea-for-10-hours/"><span style="text-decoration: underline;">drunken argument</span></a></strong> with her boyfriend.  </p>

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10 people hospitalised after Emirates flight to New York

<p>The 10 passengers and crew members who were hospitalised in New York City after arriving sick on a flight from Dubai appear to have the flu.</p> <p>New York City health officials say they obtained respiratory samples from the patients and their symptoms look like influenza. They say they won't know for sure until they get final results. All of the patients were listed in stable condition.</p> <p>It follows them being taken to hospital for "further medical care and evaluation" after the quarantining of a flight from Dubai in New York.</p> <p>Around 100 passengers reported unknown illnesses. People complained of cough and fever on the Emirates flight, the Centres for Disease Control and Prevention said in a statement. </p> <p>Initially, as many as 19 people had been confirmed unwell, NBC New York reported, with 10 taken to hospital.</p> <p>Health officials met the plane on the ground at John F Kennedy International Airport, and medics and federal customs agents took temperatures of passengers and evaluated symptoms.</p> <p>Emirates released a statement apologising for the inconvenience, saying the health and safety of those on board was its main priority.</p> <p>"Emirates can confirm that all passengers have disembarked from flight EK203.</p> <p>"All passengers were screened by the local health authorities prior to disembarkation and 3 passengers and 7 crew were transferred to the hospital for further medical care and evaluation. Nine passengers underwent additional medical screening at the site near the aircraft and were released afterwards. </p> <p>"The rest of the passengers were allowed to leave and clear customs. Our crew and on ground staff extended our full cooperation with the authorities during the onboard screenings and the aircraft has now been handed back to Emirates," the statement said.</p> <p>There were 521 passengers on board Flight EK203, the CDC said.</p> <p>The office of New York Mayor Bill de Blasio described the response as a quarantine.</p> <p>Emirates initially said at least 10 passengers had unspecified illnesses on the flight, but it is unclear why there was a wide disparity in numbers.</p> <p>Photos from passengers show rows of ambulances and firetrucks on the tarmac. Larry Coben said on Twitter that fellow passengers were asked to fill out CDC forms detailing where people have recently travelled.</p> <p>One of those onboard the plane was rapper Vanilla Ice.</p> <p>He posted footage from the scene on his social media, writing, "This is crazy. Apparently, there is over 100 people sick on the bottom floor, so happy I'm up top, it's a double-decker plane 380."</p> <p><em>Written by Alex Horton. Republished with permission of <a rel="noopener" href="https://www.stuff.co.nz/travel/travel-troubles/106860960/plane-quarantined-in-us-after-passengers-fall-ill" target="_blank">Stuff.co.nz</a>.</em></p>

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81-year-old grandmother and disabled son kicked off two flights

<p>An 81-year-old grandmother was left “humiliated” after two mishaps with Ryanair’s handling of her disabled son.  </p> <p>Kathleen Dunne was first asked to disembark a Ryanair flight or leave her disabled son’s wheelchair behind on Tuesday. But after she rebooked a flight for the following day at a different airport, Kathleen was once again asked to get off the aircraft after staff struggled to fold her son’s wheelchair.</p> <p>Kathleen, from Merseyside, UK, is a carer for her son Gary, 53, who has severe mobility problems and is deaf as a result of measles as a baby.</p> <p>Although the pair missed the first flight on Tuesday, they were eventually allowed to fly from Manchester Airport on Wednesday, after staff figured out how to fold the wheelchair.</p> <p>But Kathleen said she was 'mortified' after the pilot made an announcement blaming “the lady with the wheelchair” for the flight delay.</p> <p>“It was horrible. I was shaking, and it was so hard to explain what was going on to Gary because he can't hear,” she told <strong><em><span style="text-decoration: underline;"><a href="https://www.liverpoolecho.co.uk/news/liverpool-news/gran-81-disabled-son-kicked-15096094">Liverpool Echo.</a> </span></em></strong></p> <p>“We have been flying with them for years and there has never been any problem. I didn't feel like going on holiday after that.”</p> <p>Kathleen said she was asked to leave the plane and led under the aircraft and over to the hold.</p> <p>She said: “There was a nice man who said one way or the other I will get this wheelchair on the plane. But the pilot said over the intercom ‘sorry for the delay it is not our problem, it is the problem of the lady with the wheelchair.’</p> <p>“People were saying I can't believe he said that. I am still upset about it now.”</p> <p>Kathleen concedes she did not have the manual for the chair nor did she know how to fold it herself, but says she never had problems before.</p> <p>A spokeswoman for Ryanair said wheelchair services at both airports are provided by outside companies “at great expense to the airlines.”</p> <p>A spokeswoman for OmniServ, which provides special assistance services at Liverpool Airport, said: “On behalf of the entire Liverpool John Lennon Airport team, we apologise for the inconveniences Kathleen Dunne and her son experienced.”</p> <p>The company said: “Various members of the team worked tirelessly with Ms Dunne to ascertain if the wheelchair could be collapsed to meet the requirements.</p>

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“Totally dumbstruck”: Passengers furious as budget airline’s refund cheques bounce

<p>Budget airline Ryanair has been made to apologise to customers after compensation cheques were found to have bounced.</p> <p>Countless passengers were overcharged during a pilot strike period where flights were cancelled. Many customers have not yet reached a resolution after their cheques were rejected at banks around the UK as they had not been signed.</p> <p>One woman named Karen Joyce was left €20 (NZD$35) out of pocket after she was charged by her bank.</p> <p>Ms Joyce took to Facebook, writing: “I was totally dumbstruck. We were loyal Ryanair customers and for them to bounce the cheque as well I just thought was disgusting.”</p> <p>After being on the phone with Ryanair for 20 minutes in an attempt to resolve the situation, the customer services rep hung up on her.</p> <p>“Then he just put the phone down. I have not received anything from Ryanair,” she said.</p> <p>The strike caused major disruption as thousands of flights were forced to cancel.</p> <p>A spokesperson for Ryanair said: “Due to an admin error, a tiny number of cheques (less than 190 out of over 20,000 compensation cheques in July) were posted without a required signatory.</p> <p>“These cheques were reissued last week, and we apologise sincerely for this inconvenience which arose out of our desire to issue these compensation cheques quickly to our customers.”</p> <p>The UK Civil Aviation Authority has advised passengers to apply for compensation under EU law 261.</p> <p>Previously, Ryanair had said that they are not planning on compensating affected passengers over the strikes as they were “caused by extraordinary circumstances.”</p> <p>The budget airline told <em><a rel="noopener" href="https://www.thetimes.co.uk/article/ryanair-defies-watchdog-over-compensation-for-strike-chaos-gwlr5qqmk" target="_blank">The Times</a> </em>that the unions were behaving “unreasonably.”</p>

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Disabled teenager and family kicked off Emirates flight

<p>A disabled teenager and his family have been kicked off an Emirates flight while flying home to France, because he has epilepsy.</p> <p>Kiwi Adam Brown travelled to New Zealand with his wife and three boys to visit their extended family.</p> <p>Their son Eli, who has epilepsy, autism and severe learning difficulties, had flown all around the world with no problem.</p> <p>Despite having medical clearance to fly, Adam Brown’s son was kicked off a flight during the last leg of their trip from Dubai to Lyon.</p> <blockquote class="twitter-tweet"> <blockquote class="twitter-tweet"> <p dir="ltr">Thanks <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a> for removing our family from your flight. Our son has epilepsy: we had told you, just come 14 hr from Melbourne, got his doctor on the phone &amp; medical clearance while still on board. He has <a href="https://twitter.com/hashtag/autism?src=hash&amp;ref_src=twsrc%5Etfw">#autism</a> &amp; severe learning difficulties - v traumatic. <a href="https://t.co/1JXw9A4EYM">pic.twitter.com/1JXw9A4EYM</a></p> — Isabelle Kumar (@Isabelle_kumar) <a href="https://twitter.com/Isabelle_kumar/status/1022092775410597888?ref_src=twsrc%5Etfw">July 25, 2018</a></blockquote> </blockquote> <p>While they were waiting to take off in Dubai, the family were approached by staff and were asked to get off the plane.</p> <p>"They said Eli wasn’t allowed on the plane, despite already taking two Emirates flights from New Zealand without a problem, despite his doctor on the phone saying he was fine, and an email and medical certificate saying the same,” said Eli’s uncle Miles, who had been in contact with the family.</p> <p>“They kicked them off with such gusto, even threatened to get police to remove them.”</p> <blockquote class="twitter-tweet"> <p dir="ltr">Hi <a href="https://twitter.com/FrankRGardner?ref_src=twsrc%5Etfw">@FrankRGardner</a> exhausted in grotty hotel - wondering why it took <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@Emirates</a> 9 hours to respond after being forced to leave Dubai to Lyon flight with our disabled epileptic son today. Happy to give you the background will fwd <a href="https://twitter.com/euronews?ref_src=twsrc%5Etfw">@euronews</a> articles <a href="https://t.co/T59MxHPJ92">https://t.co/T59MxHPJ92</a></p> — Isabelle Kumar (@Isabelle_kumar) <a href="https://twitter.com/Isabelle_kumar/status/1022189687358857216?ref_src=twsrc%5Etfw">July 25, 2018</a></blockquote> <p>Once the family were off the plane, the ground medical crew assessed Eli and deemed him fit to fly, Miles said.</p> <p>“They were scratching their heads, and said of course he is OK to fly. Regardless, the cabin chief would not let them on the plane.”</p> <p>Eli’s mother, Euronews journalist Isabelle Kumar, shared on Twitter that it took nine hours before Emirates responded to their situation and put them up in a “grotty hotel”.</p> <blockquote class="twitter-tweet"> <p dir="ltr">7 hours after we were meant to get on your flight <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a> and still waiting... we thought you had a solution? Where is it? Now please... <a href="https://t.co/tBPZbcoxBM">pic.twitter.com/tBPZbcoxBM</a></p> — Isabelle Kumar (@Isabelle_kumar) <a href="https://twitter.com/Isabelle_kumar/status/1022141894346924034?ref_src=twsrc%5Etfw">July 25, 2018</a></blockquote> <p>MREC-TAG-HERE</p> <p>Miles said the family were “incredibly upset” over the incident.</p> <p>“The boys were crying. It is quite challenging, travelling with your disabled boy across to the other side of the world so he can see his family. We would have expected some more empathy.”</p>

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4 common travel nightmares solved

<p>Don’t panic. There’s an easy fix to these travel disasters.</p> <p><strong>You’ve lost your passport</strong></p> <p>The number one fear of every international traveller. Almost 40,000 Australian passports go missing every year, so there’s a good chance your number will come up. Travel with extra copies of everything, either in hard copy in your luggage or emailed to yourself and stored online. Don’t keep all of your ID together so that you have a spare in reserve. Create your own ‘emergency passport kit’ with some recent photos, secondary ID, proof of citizenship and travel itinerary. Travel insurance should help to cover the cost of a replacement passport.</p> <p><strong>Your flight is cancelled</strong></p> <p>OK, we know that there’s actually nothing you can do about a cancelled flight. That’s under the control of the airline or the airport and you, as the lowly passenger, just have to go along with it. But it pays to be prepared. Travel insurance means you will at least get some compensation or a hotel room paid for that night. And while you’re in the moment, the best thing to do is stay calm and be polite. No one ever got a better deal by yelling at the check in staff. Ever.</p> <p>MREC-TAG-HERE</p> <p><strong>You forget or lose your medication</strong></p> <p>If you regularly take prescription medication, it can be a serious problem if you suddenly find yourself without it. And it’s not as easy as walking into a pharmacy and requesting more. Before you leave, get your regular doctor to write you a letter on official stationery outlining your medical issues and the drugs you need. Carry this and an additional prescription with you. They won’t always be accepted overseas, but it's a start. Make sure you know the proper names of the drugs you take, not just the brand names, and also write them down in other languages depending on where you are travelling. If you can’t get any more, speak to your hotel concierge about finding a local doctor who can help.</p> <p><strong>Your luggage doesn’t show up</strong></p> <p>You’ve stood at the carousel for an hour and your suitcase hasn’t come down the slide. In the USA, about six bags per 1,000 are ‘mishandled’ each year, so there are a lot of other people waiting with you. When packing, make sure to keep the essentials in your carry on – toothbrush, contact lenses, clean underwear, essential medication. That way, you are prepared for a day or so until it turns up. Make sure your suitcase is clearly labelled and include the details of your first hotel, so they can track you down faster. Lodge a claim with the airline as soon as you can and keep the receipts for any new things you need to purchase.</p> <p>Have you ever had a travel nightmare?</p>

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Family’s shock over $27,500 hospital bill

<p>A South Korean family holidaying in the United States were shocked to receive a bill for over US$18,000 (NZD$27,500) after they took their baby son to the hospital.</p> <p>Jang Yeo-im was visiting San Francisco with her family in 2016 when her eight-month-old baby Park Jeong-whan fell off the bed and hit his head in their hotel room.</p> <p>The distressed family called an ambulance which took the family to Zuckerberg San Francisco General Hospital, <span style="text-decoration: underline;"><em><strong><a href="https://www.vox.com/2018/6/28/17506232/emergency-room-bill-fees-health-insurance-baby">Vox</a></strong></em></span> reports.</p> <p>To their great relief, the doctors said Park was fine, and after a quick nap and some formula he was discharged just three hours and 22 minutes later.</p> <p>The family soon forgot about the incident and continued enjoying their holiday.</p> <p>However, two years later they received a bill for US$18,836, including a hefty $US15,666 fee for “trauma activation”.</p> <p>The “trauma activation” fee is applied when hospitals gather a team of medical professionals to meet patients with potentially serious injuries in the emergency room. However, the fee application varies across different hospital in the US.</p> <p>“It’s a huge amount of money for my family,” Jang told Kaiser Health News. “If my baby got special treatment, OK. That would be OK. But he didn’t. So why should I have to pay the bill? They did nothing for my son.”</p> <p>Unfortunately, while the family did have travel insurance, it would only cover $5000 of the bill — leaving them facing huge financial strain.</p> <p>A spokesman for the San Francisco hospital told Vox that while Park didn’t require extensive treatment, being trauma-ready is expensive; hence the sky-high bill.</p> <p>“We are the trauma centre for a very large, very densely populated area,” the spokesman said. “We deal with so many traumas in this city — car accidents, mass shootings, multiple vehicle collisions. It’s expensive to prepare for that.”</p>

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Couple on first overseas holiday together forced to fly home after just 30 minutes

<p><span>A couple, who were about to enjoy their first holiday together, were forced to fly home after just 30 minutes because their passports were lost on the plane.</span></p> <p><span>Lewis Munday and Kimberley Floyd, both 27, travelled to Greece from the UK excited for their $2500 getaway.</span></p> <p><span>During the flight, the pair tucked their passports into the magazine pockets of their seats as they watched a movie to pass time on the four-hour flight.</span></p> <p><span>However, when the couple stepped off the plane on the Greek Island of Kos, they realised they had forgotten the important documents in their seats.</span></p> <p><span>A member of the cabin crew then searched the plane, but their passports could not be found.</span></p> <p><span>The disappointed couple were then told they weren’t allowed to enter the country – and within half an hour were sent on a return flight to the UK.</span></p> <p><span>Lewis said: “We were supposed to be sunning it up in Greece but instead ended up at Stansted (Airport).</span></p> <p><span>“There’s no sign of our passports and we’ve had no help, no compensation, nothing. We’ve done everything we could, but no one seems to care.</span></p> <p><span>“It was a nightmare, the biggest you could imagine.”</span></p> <p><span>The couple were moments away from enjoying a week-long holiday to the five-star Atki Hotel, flying with TUI and booked through travel operator First Choice.</span></p> <p><span>Kimberley said: “I realised as soon as we got off the plane, it could only have been two minutes tops."</span></p> <p><span>“They told us we couldn’t get back on the plane and the made us wait by the door to the airport while someone went to look but they said there was nothing there.</span></p> <p><span>“We were waiting for about 30 minutes for a flight back, we had to wait by the door. They tried to move us somewhere else, but I refused.</span></p> <p><span>“There were people watching us like we were criminals.”</span></p> <p><span>The pair have contacted First Choice and TUI but have been unable to locate their passports or receive any compensation.</span></p> <p><span>A TUI UK spokesperson said: “We’re sorry to hear of Mr Mundy and Ms Floyd’s very rare experience on their flight to Greece."</span></p> <p><span>“As a result of not having their passports they were not allowed into the country and were flown back to the UK.</span></p> <p><span>“After searching the aircraft thoroughly, we can confirm their passports were not found.</span></p> <p><span>“We would like to remind customers, as we generally do before they leave the aircraft, to ensure they have all their personal possessions with them and to take responsibility of their personal items at all times.”</span></p> <p><span>What is your worst travel story? Let us know in the comments below. </span></p>

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Travellers reveal the strangest things they've ever seen on a cruise

<p>Travellers have revealed the most bizarre things they’ve ever seen on a cruise on a popular internet forum.</p> <p>From stumbling upon inappropriately dressed passengers to family who wore their life jackets for the entire trip, commentators on Cruise Critic’s forum didn’t fail to deliver when answering: “What's the strangest thing you've ever seen on a cruise?”</p> <p>1. “Maybe not so strange but we were a little surprised one morning when a family came to breakfast in their PJs. Didn't bother us, after all, it's their vacation and we thought it was kinda cute.”</p> <p>2. “I ended up on a cruise with a group of Goths on a convention. They came fully equipped with their own Evil faery (the DJ). Some (heck most) of the costumes were very different. There was one guy with his teeth filed down, wore dragon wings, and contacts in the shape of snake eyes. One good thing, we never had a problem getting a chair in the sun by the pool. They had a couple of events that were open to everyone. It was my sister's first and last cruise. I guess it was too much for her!”</p> <p>3. “Getting off the ship in Tobago, observed a man leaving proudly wearing his tighty whiteys and nothing else.”</p> <p>4. “I was on my balcony watching some dolphins. I noticed my neighbour, who was also our dinner tablemate, was also leaning on the rail watching the dolphins. I started to say hello then realised that he wasn't wearing anything. I was much more embarrassed than he was. At dinner, his wife said that she told him not to go out on the balcony undressed.”</p> <p>5. “I stuffed my pair of jeans with towels, shoved them under the bed and put my shoes at the bottom, to make it look like a person was under there. Our cabin steward, his assistant, and their manager were the best we’ve ever had. It did scare them, at first, what I left them but we all got a great laugh out of it.”</p> <p>6. “A crew member was cleaning the drink station in one of the buffet dining rooms late in the evening (around 10pm). He did this by standing on top of the counter and using his shoe and a rag to wipe the counter. I definitely reported that to corporate.”</p> <p>7. “I saw a dad dipping his diaper clad kiddo in and out of the hot tub like a tea bag.”</p> <p>8. “'We saw a group of four who wore their life jackets everywhere. This went on for at least several days, possibly the entire cruise. We wondered if they slept in them as well.”</p> <p>9. “Our two-year-old granddaughters were walking around the stores in their PJs just before bed. A woman, who was slightly drunk, says, ‘I thought I was seeing double when one twin ran through another!’ We still laugh over that one.”</p> <p>What’s the strangest thing you’ve ever seen on a cruise? Share your experience with us in the comments below. </p> <p><strong>Related links: </strong></p> <p><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2016/06/how-i-discovered-the-10-rules-of-cruising/"><em>How I discovered the 10 rules of cruising</em></a></strong></span></p> <p><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2016/06/just-how-much-does-each-day-on-a-cruise-cost/"><em>Just how much does each day on a cruise cost</em></a></strong></span></p> <p><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2016/06/things-not-to-pack-on-a-cruise/"><em>5 things NOT to pack on a cruise</em></a></strong></span></p>

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7 things making you sick on your cruise

<p>Watch out for these common dangers.</p> <p><strong>1. Other passengers</strong></p> <p>The problem with being surrounded by (potentially) thousands of other people is that they bring with them plenty of germs. Respiratory illnesses or stomach bugs can quickly spread throughout the ship, so you’ll need to take extra precautions.</p> <p><strong>2. Food</strong></p> <p>Buffets are notorious sites for food poisoning, so you’ll want to choose your meals carefully. Avoid uncooked things like salads or fruit (if you really want these, go to the a la carte restaurants instead) and stay away from rare meats. You should also use common sense and skip anything that looks less than fresh or that has been touched by other passengers.</p> <p><strong>3. Dehydration</strong></p> <p>It’s amazing how much of an impact water has on your body. Away from our normal routine we tend to consume less than we should. Add to that excess alcohol, sunshine and rich foods, and you’re headed for disaster. Try to drink at least two litres a day.</p> <p><strong>4. Poor hygiene</strong></p> <p>The bugs are out there, so you need to do everything you can to protect yourself. Wash your hands regularly with soap and hot water, use hand sanitiser when necessary and practice good food hygiene. If you do get sick, do the right thing and quarantine yourself in your cabin until you recover.</p> <p><strong>5. Overindulgence</strong></p> <p>When you’re on a cruise, endless food and drink are available 24 hours a day. One day you’re eating Cornflakes for breakfast, the next it’s a full fry up every day – followed by half a dozen creamy cocktails. Your body isn't going to react well to a change like this, so remember to eat a vegetable every now and then.</p> <p><strong>6. Stress</strong></p> <p>What could be stressful about a cruise? The problem here starts before you board. Very often, you will have been very stressed before sailing day trying to organise last minute details, finalise any work commitments and get your group to the dock on time. Remember to relax, get as much sleep as you can before departure and arrive in tip top shape.</p> <p><strong>7. The ocean</strong></p> <p>Seasickness can bring you to your knees and make for a really miserable cruise. If it's your first time, there’s no real way to tell if you will be susceptible but you can prepare. Look into over the counter medications or gadgets like seasickness bands. Keep an eye on the horizon, take it easy on the booze and try to get your sea legs in the early days.</p>

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Family kicked off flight for having "noisy" children

<p>A family has been kicked off a flight in the US for having “rowdy” children. Craig Schilling and his wife, Erin Gatling, took to Facebook Live to share their thoughts on the incident in a video that’s gone on to rack up over 40,000 views around the world.</p> <p>The pair, who live in Los Angeles, were informed by Southwest Airlines that they could not continue on their route home from a family vacation because their children, three-year-old Gunner and 16-month-old Paige, were being too “rowdy”.</p> <p>Schilling explained that a dozen police officers were brought onto the flight along with a crime dog, simply because his children were being too “noisy” on the flight.</p> <p><iframe src="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2FKCschilling%2Fvideos%2F10101088807483004%2F&amp;show_text=0&amp;width=267" width="267" height="476" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true"></iframe></p> <p>“They did not cry or scream at all during the flight,” Gatling wrote in an Oct. 9 Facebook post.</p> <p>“My biggest frustration is that no one will tell me what ‘being a disturbance’ means. The only further explanation was ‘running up and down the isle and jumping on tray tables.’ First, we never opened our tray table so jumping on them didn’t occur (though I will admit my oldest has tried to stand on them on previous flights, just not this flight) and we were in the isle only one time.”</p> <p>Gatling also thinks the fact she let Paige walk solo in the aisle was problematic.</p> <p>Per her Facebook post, “I got up to take my oldest to the restroom. We sat 3-5 rows from the rear, as always. We walked out of the restroom my husband let my 16 mo old walk to me. Is a baby walking 3-5 isles by herself to her mom not ok????”</p> <p>But it doesn’t end there. Shilling contends a flight attendant stepped on his wife’s foot, causing her to “cry in pain”.</p> <p>Gatling explains, “I went to grab (my daughter) and an attendant stepped between me and her, literally stepping on my foot. I said ‘excuse me ma’am, you just stepped on my foot’ and then shrugged it off as I reached around the attendant and picked her up and went to our seats. We never got up again. What the heck is happening?”</p> <p>When Schilling was accused of “bumping” someone with a stroller that was the final straw and the family which led to his arrest and the family being booted from the flight.</p> <p>However, he wrote in a comment, “I never bumped anyone with our stroller. I didn’t get out of my seat the whole flight or order any refreshments. The kids were better behaved then usual and nobody from the airline talked to me about anything during the flight.”</p> <p>Schilling reportedly has a court case in November.</p> <p>Southwest Airlines responded to the incident with the following statement:</p> <p>“In addition to providing legendary customer service to each customer onboard, our flight attendants are responsible for enforcing regulations as well as our policies to ensure the safety of those traveling with us. Our reports indicate customers traveling onboard flight 102 were not following inflight instructions.</p> <p>"A Southwest supervisor met the customers upon arrival at their connecting city, Chicago, to discuss the events that occurred onboard. The customers were unwilling to be approached by our employees in the airport and when the situation escalated, local authorities became involved.”</p> <p>The statement continues: “We made the decision to issue a refund to the customers based on the reaction to our attempts to discuss safe travel to their final destination. The safety and wellbeing of our customers and employees is of the utmost importance to all of us at Southwest Airlines, and we are disheartened by the way this situation unfolded.”</p> <p>What are your thoughts? Do you think this is an overreaction from Southwest Airlines? Or are Schilling and Gatling only giving a pretty skewed version of the story?</p> <p><em><strong>Have you arranged your travel insurance yet? Save money with Over60 Travel Insurance. <span style="text-decoration: underline;"><a href="https://elevate.agatravelinsurance.com.au/oversixty?utm_source=over60&amp;utm_medium=content&amp;utm_content=link1&amp;utm_campaign=travel-insurance" target="_blank">To arrange a quote, click here.</a></span> Or for more information, call 1800 622 966.</strong></em></p>

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