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Not all mental health apps are helpful. Experts explain the risks, and how to choose one wisely

<a href="https://theconversation.com/profiles/jeannie-marie-paterson-6367">Jeannie Marie Paterson</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a>; <a href="https://theconversation.com/profiles/nicholas-t-van-dam-389879">Nicholas T. Van Dam</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a>, and <a href="https://theconversation.com/profiles/piers-gooding-207492">Piers Gooding</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a> There are thousands of mental health apps available on the app market, offering services including meditation, mood tracking and counselling, among others. You would think such “health” and “wellbeing” apps – which often present as solutions for conditions such as <a href="https://www.headspace.com/">anxiety</a> and <a href="https://www.calm.com">sleeplessness</a> – would have been rigorously tested and verified. But this isn’t necessarily the case. In fact, many may be taking your money and data in return for a service that does nothing for your mental health – at least, not in a way that’s backed by scientific evidence. <h2>Bringing AI to mental health apps</h2> Although some mental health apps connect users with a <a href="https://www.betterhelp.com/get-started/?go=true&utm_source=AdWords&utm_medium=Search_PPC_c&utm_term=betterhelp+australia_e&utm_content=133525856790&network=g&placement=&target=&matchtype=e&utm_campaign=15228709182&ad_type=text&adposition=&kwd_id=kwd-401317619253&gclid=Cj0KCQjwoeemBhCfARIsADR2QCtfZHNw8mqpBe7cLfLtZBD-JZ5xvAmDCfol8npbAAH3ALJGYvpngtoaAtFlEALw_wcB¬_found=1&gor=start">registered therapist</a>, most provide a fully automated service that bypasses the human element. This means they’re not subject to the same standards of care and confidentiality as a registered mental health professional. Some aren’t even designed by mental health professionals. These apps also increasingly claim to be incorporating artificial intelligence into their design to make personalised recommendations (such as for meditation or mindfulness) to users. However, they give little detail about this process. It’s possible the recommendations are based on a user’s previous activities, similar to Netflix’s <a href="https://help.netflix.com/en/node/100639">recommendation algorithm</a>. Some apps such as <a href="https://legal.wysa.io/privacy-policy#aiChatbot">Wysa</a>, <a href="https://www.youper.ai/">Youper</a> and <a href="https://woebothealth.com/">Woebot</a> use AI-driven chatbots to deliver support, or even established therapeutic interventions such as cognitive behavioural therapy. But these apps usually don’t reveal what kinds of algorithms they use. It’s likely most of these AI chatbots use <a href="https://www.techtarget.com/searchenterpriseai/feature/How-to-choose-between-a-rules-based-vs-machine-learning-system">rules-based systems</a> that respond to users in accordance with predetermined rules (rather than learning on the go as adaptive models do). These rules would ideally prevent the unexpected (and often <a href="https://www.vice.com/en/article/pkadgm/man-dies-by-suicide-after-talking-with-ai-chatbot-widow-says">harmful and inappropriate</a>) outputs AI chatbots have become known for – but there’s no guarantee. The use of AI in this context comes with risks of biased, discriminatory or completely inapplicable information being provided to users. And these risks haven’t been adequately investigated. <h2>Misleading marketing and a lack of supporting evidence</h2> Mental health apps might be able to provide certain benefits to users if they are well designed and properly vetted and deployed. But even then they can’t be considered a substitute for professional therapy targeted towards conditions such as anxiety or depression. The <a href="https://theconversation.com/pixels-are-not-people-mental-health-apps-are-increasingly-popular-but-human-connection-is-still-key-192247">clinical value</a> of automated mental health and mindfulness apps is <a href="https://www.sciencedirect.com/science/article/abs/pii/S1077722918300233?casa_token=lwm1E6FhcG0AAAAA:saV7szbZl4DqbvmZiomLG9yMWi_4-zbmy3QCtQzVEQr957QX1E7Aiqkm5BcEntR0mVFgfDVo">still being assessed</a>. Evidence of their efficacy is generally <a href="https://journals.plos.org/digitalhealth/article?id=10.1371/journal.pdig.0000002">lacking</a>. Some apps make ambitious claims regarding their effectiveness and refer to studies that supposedly support their benefits. In many cases these claims are based on less-than-robust findings. For instance, they may be based on: <ul> <li><a href="https://sensa.health/">user testimonials</a></li> <li>short-term studies with narrow <a href="https://www.wired.co.uk/article/mental-health-chatbots">or homogeneous cohorts</a></li> <li><a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9533203/">studies involving</a> researchers or funding from the very group <a href="https://www.theguardian.com/us-news/2022/apr/13/chatbots-robot-therapists-youth-mental-health-crisis">promoting the app</a></li> <li>or evidence of the benefits of a <a href="https://www.headspace.com/meditation/anxiety">practice delivered face to face</a> (rather than via an app).</li> </ul> Moreover, any claims about reducing symptoms of poor mental health aren’t carried through in contract terms. The fine print will typically state the app does not claim to provide any physical, therapeutic or medical benefit (along with a host of other disclaimers). In other words, it isn’t obliged to successfully provide the service it promotes. For some users, mental health apps may even cause harm, and lead to increases in the very <a href="https://pubmed.ncbi.nlm.nih.gov/34074221/">symptoms</a> people so often use them to address. The may happen, in part, as a result of creating more awareness of problems, without providing the tools needed to address them. In the case of most mental health apps, research on their effectiveness won’t have considered <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9505389/">individual differences</a> such as socioeconomic status, age and other factors that can influence engagement. Most apps also will not indicate whether they’re an inclusive space for marginalised people, such as those from culturally and linguistically diverse, LGBTQ+ or neurodiverse communities. <h2>Inadequate privacy protections</h2> Mental health apps are subject to standard consumer protection and privacy laws. While data protection and <a href="https://cybersecuritycrc.org.au/sites/default/files/2021-07/2915_cscrc_casestudies_mentalhealthapps_1.pdf">cybersecurity</a> practices vary between apps, an investigation by research foundation Mozilla <a href="https://foundation.mozilla.org/en/privacynotincluded/articles/are-mental-health-apps-better-or-worse-at-privacy-in-2023">concluded that</a> most rank poorly. For example, the mindfulness app <a href="https://www.headspace.com/privacy-policy">Headspace</a> collects data about users from a <a href="https://foundation.mozilla.org/en/privacynotincluded/headspace/">range of sources</a>, and uses those data to advertise to users. Chatbot-based apps also commonly repurpose conversations to predict <a href="https://legal.wysa.io/privacy-policy">users’ moods</a>, and use anonymised user data to train the language models <a href="https://www.youper.ai/policy/privacy-policy">underpinning the bots</a>. Many apps share so-called <a href="https://theconversation.com/popular-fertility-apps-are-engaging-in-widespread-misuse-of-data-including-on-sex-periods-and-pregnancy-202127">anonymised</a> data with <a href="https://www.wysa.com/">third parties</a>, such as <a href="https://www.headspace.com/privacy-policy">employers</a>, that sponsor their use. Re-identification of <a href="https://www.unimelb.edu.au/newsroom/news/2017/december/research-reveals-de-identified-patient-data-can-be-re-identified">these data</a> can be relatively easy in some cases. Australia’s Therapeutic Goods Administration (TGA) doesn’t require most mental health and wellbeing apps to go through the same testing and monitoring as other medical products. In most cases, they are lightly regulated as <a href="https://www.tga.gov.au/how-we-regulate/manufacturing/medical-devices/manufacturer-guidance-specific-types-medical-devices/regulation-software-based-medical-devices">health and lifestyle</a> products or tools for <a href="https://www.tga.gov.au/sites/default/files/digital-mental-health-software-based-medical-devices.pdf">managing mental health</a> that are excluded from TGA regulations (provided they meet certain criteria). <h2>How can you choose an app?</h2> Although consumers can access third-party rankings for various mental health apps, these often focus on just a few elements, such as <a href="https://onemindpsyberguide.org/apps/">usability</a> or <a href="https://foundation.mozilla.org/en/privacynotincluded/categories/mental-health-apps/">privacy</a>. Different guides may also be inconsistent with each other. Nonetheless, there are some steps you can take to figure out whether a particular mental health or mindfulness app might be useful for you. <ol> <li> consult your doctor, as they may have a better understanding of the efficacy of particular apps and/or how they might benefit you as an individual </li> <li> check whether a mental health professional or trusted institution was involved in developing the app </li> <li> check if the app has been rated by a third party, and compare different ratings </li> <li> make use of free trials, but be careful of them shifting to paid subscriptions, and be wary about trials that require payment information upfront </li> <li> stop using the app if you experience any adverse effects. </li> </ol> Overall, and most importantly, remember that an app is never a substitute for real help from a human professional.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/211513/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/jeannie-marie-paterson-6367">Jeannie Marie Paterson</a>, Professor of Law, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a>; <a href="https://theconversation.com/profiles/nicholas-t-van-dam-389879">Nicholas T. Van Dam</a>, Associate Professor, School of Psychological Sciences, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a>, and <a href="https://theconversation.com/profiles/piers-gooding-207492">Piers Gooding</a>, Postdoctoral Research Fellow, Disability Research Initiative, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/not-all-mental-health-apps-are-helpful-experts-explain-the-risks-and-how-to-choose-one-wisely-211513">original article</a>.

Mind

Woman matches with brother on dating app

A woman who took the plunge and dived back into the world of dating apps, despite a series of negative experiences, has been left in shock after an unexpected match. Dani, who was using the dating app Hinge - “the app that’s designed to be deleted” - took to TikTok to share her story, telling followers she re-downloaded the app and told herself "let's get back into this.” "And I could vomit at who my most compatible was," she said before revealing a bizarre match. "So this is my brother," she explained, panning the camera back to show her brother Jordan’s profile on Hinge. "Super cute right? Yeah. It runs in the family.” Dani explained that Hinge matched her with her brother due to their “compatibility”. "I don't know if he is the one for me. I mean I guess we are compatible in the sense we share the same parents and shelter growing up and like blood and DNA and all those fun things. "Hinge was really saying to me, 'Girl, I know more for you. We're done with you. Here's your brother. Why don't you try this one out.” At the end of her video, she recommended her brother as a match to any unrelated singles. "While I go pick up my vomit that's on the floor from this, my brother's single, if any ladies out there are interested, just let me know.” The video amused fellow TikTokers, gaining a lot of traction with over 373,000 views. "Most compatible for a blood transfusion maybe," one wrote. "LMAO even Hinge was like girl there's nothing out there, have you tried your family," said another. Image credit: TikTok

Family & Pets

How a smartphone app may help boost memory recall

A new study from researchers at the University of Toronto has introduced a smartphone app that can reinforce memories of life events. The app, Hippocampus, is designed to benefit people with memory impairment by imitating the function of the Hippocampus as it helps consolidate memories, working by recording life events and replaying them to lock them in as memories. Our ability to remember life events declines with age, particularly with those with diseases like Alzheimer’s. According to the study, some people were able to successfully reinforce their memories through the app. Research found that people who used it for two weeks experienced a 56% increase in their ability to recall the details of events recorded with HippoCamera. People who used it for 70 consecutive days saw an 84% increase. No one wants to forget their life experiences, and according to the study lead author Dr Chris Martin, a cognitive neuroscientist at Florida State University, “You can better recall a specific moment from your recent past, you will have a stronger mental bridge between your present and past self.” So, start brain training and download Hippocampus to improve memory and recall. Image credit: Getty

Mind

How to block app invites on Facebook

Got that one annoying Facebook friend who keeps inviting you to play Candy Crush? And no matter how many times you tell them you want nothing to do with their quest for candy, the invites keeps coming in? Here’s what you can do to put a stop to it (and keep the friendship intact): Blocking an app or game When you block an app or game, it won't be able to access any of your Facebook information or send you any requests. If you no longer want an app or game to contact you, please remove it. <ol> <li>Click the downward arrow icon on the top right of your Facebook page. Select Settings.</li> <li>Click Blocking, located in the left column.</li> <li>In the Block apps section, type the name of the app or game you want to block.</li> </ol> If you ever want to unblock the app or game, click “Unblock” next to the app name. Blocking a specific friend’s invitations If you have a Facebook friend that invites you to so many different games and apps that you’ve often wondered if they spend their entire life on Facebook, you have the option to block all invites from a particular Facebook friend. This automatically ignores all future invites from all games and apps sent by the person. <ol> <li>Click the downward arrow icon on the top right of your Facebook page. Select Settings.</li> <li>Click Blocking, located in the left column.</li> <li>In the Block app invites section, type the name of the friend you want to block invites from.</li> </ol> Image: Shutterstock

Technology

The exclusive dating app for celebrities and influencers

In 2020, Sharon Stone <a href="https://www.nme.com/news/film/sharon-stones-bumble-dating-profile-has-finally-been-restored-2607744" target="_blank" rel="noopener">tweeted</a> that her Bumble dating profile had been closed due to users reporting the account as fake. In less than 24 hours, Bumble had restored her account and apologised for the misunderstanding. You might be forgiven for thinking the Basic Instinct star couldn’t possibly be looking for love on a mainstream dating app like Bumble. It’s not every day that you swipe left to discover the next profile to be a Hollywood celebrity. However it would appear celebrities, are just like the rest of us. Looking for love or intimacy in a world where the face-to-face meetings are no longer commonplace. Unlike Sharon Stone, instead of using Bumble, the majority use their own special dating app called <a href="https://www.rayatheapp.com/">Raya</a>. A membership to this invite-only dating app is as exclusive as you would expect, with only a small number of elite applicants accepted on the app ⁠– which means your chances of charming and dating someone rich and famous on Tinder (insert shocked emoji) just got even slimmer. <h2>What is Raya?</h2> Launched in 2015, Raya, prides itself on being “an exclusive dating and networking platform for people in creative industries.” Cara Delevingne, Ruby Rose, Alexander Wang, Patrick Schwarzenegger, Teri Hatcher, Elijah Wood, and Zach Braff are among the elite crew <a href="https://thelatch.com.au/what-is-raya-secret-dating-app-for-celebrities/#:%7E:text=A%20year%20on%20from%20Raya's,were%20among%20the%20elite%20crew." target="_blank" rel="noopener">rumoured</a> to be on the dating app. Demi Lovato has been a longtime user of online relationship sites. She revealed in her documentary, Simply Complicated, that she chose Raya after her split from Wilmer Valderrama in 2016. Most recently Lily Allen and David Harbour credited their meeting to Raya. Before you think about sneaking onto the platform sometimes known as the “Tinder Illuminati” of the dating-app-world, there’s a complex application process – which includes being referred by three people, and then being vetted by an unknown panel of judges. Rumour has it, Raya has over<a href="https://www.newyorker.com/culture/infinite-scroll/raya-and-the-promise-of-private-social-media" target="_blank" rel="noopener"> ten times</a> more people waiting to get on the app – than those currently on it. The New York Times reports only about <a href="https://www.nytimes.com/2018/06/27/style/raya-dating-app.html" target="_blank" rel="noopener">8% of applications are accepted</a>, meaning Raya has a higher rejection rate than the illustrious Harvard Business School. You’ll also need to pay for it it, with a conservative fee of AU $9.99 a month, and further in app purchases (for example, extra swipes - once you’ve swiped on a certain number of profiles, Raya temporarily stops showing you new profiles unless you choose to pay a small fee of $4.99) required. Promotional material indicates: “Raya’s primary goal is for like-minded people to have an easy, accessible, and comfortable platform on which to connect.” The applications are “reviewed by an anonymous global committee” to “maintain that ideal.” <h2>How to find love on Raya</h2> My research examines how and if dating apps have changed intimacy, sex and romantic relationships. How does love change as a result of a digital sieve? However, it’s difficult to locate Raya users to provide their testimonies on their exclusive experiences. Most B grade users, that is, non-celebrities and non-influencers, report that the app is overwhelming, and doesn’t deliver matches. In simple terms if you’re not an A grade celebrity, you simply don’t have the celebrity pull to get the matches. Insiders indicate that the app is awash with professional photos, where the majority of users look like models. On ordinary apps, such profiles are usually rejected as potentially fake profiles or as bots. The profiles are shown in slideshow format, with users picking a song to play their slideshow to. All profiles include the person’s Instagram handle, so if you did really like the look of someone and wanted to make sure you did connect with them, you could add them on Instagram. In addition, screenshots, are not allowed within these hallowed halls. From 40 people interviewed in Australia, only 2 had used Raya. Those interviewed described the app as a “waste of time”, indicating that while there was a plethora of recognisable talent on the app, the majority fell into the influencer category - and their strike/ or match rate was low if not non-existent. <h2>Celebrities and creatives</h2> The app does raise a pertinent question around what we consider to be the creative industries in today’s society - and whether this terminology expands out to influencers or for example, OnlyFans content creators, and how we tier celebrities, and creatives. Dating apps also tend to open a pandora’s box of judgemental behaviours. My research would indicate that the majority of users make split-second decisions mostly based on appearance, but also tend to continue this hypercritical behaviour as they discontinue direct message exchanges, and ultimately people. Mainstream dating apps are highly white domains, <a href="https://www.npr.org/2018/01/09/575352051/least-desirable-how-racial-discrimination-plays-out-in-online-dating" target="_blank" rel="noopener">with sexual racism proliferating</a>, occurring in overt (for example, the common “No Asians” <a href="https://www.abc.net.au/news/2022-03-06/sexual-racism-on-dating-apps-in-australia/100872332" target="_blank" rel="noopener">bio descriptions</a>), to more covert behaviours such swiping left against ethnically diverse people. They encourage a <a href="https://www.theatlantic.com/family/archive/2020/02/modern-dating-odds-economy-apps-tinder-math/606982/" target="_blank" rel="noopener">highly visual economy</a>, where individuals are often reduced to a hot or not factor. Most of the participants in my focus groups and interviews felt like they had become more judgemental as a result of their dating app use – quickly rejecting punters who were not arbitrarily attractive. Apps like Raya, while claiming to pool together like-minded people instead tend to extend and reinforce the idea that modern-day-love, categorised by the dating app, is only eligible for a certain hallowed few arbitrarily good-looking people, with solid Instagram, or Only Fans followings. Simultaneously, they warp the idea of the creative industries and creative people. Raya opens up the promise of a private dating space in an online environment. However, in doing so it creates a digital culture where intimacy is limited to an elite group of people, no longer open to the masses. As platforms like Tinder <a href="https://www.choice.com.au/consumer-advocacy/policy-submissions/2020/august/complaint-to-the-accc-about-tinder-misuse-of-data-and-discriminatory-pricing" target="_blank" rel="noopener">undergo scrutiny </a>around pricing structures and safety, the future could entail a plethora of Rayas – defined by the attributes (and payment) of their community members. Importantly, keeping the undesirables at bay. But in doing so are we further creating a world of intimacy haves and have-nots? While a select few might be enjoying the sanctity of private and exclusive dating - the rest of us have been locked outside, left to navigate the wild-west of the digital dating world. This article originally appeared on <a href="https://theconversation.com/the-exclusive-dating-app-for-celebrities-and-influencers-why-raya-has-been-called-the-illuminati-of-the-tinder-world-186828" target="_blank" rel="noopener">The Conversation</a>. Image: Raya

Relationships

Instagram and Facebook are stalking you on websites accessed through their apps. What can you do about it?

Social media platforms have had some bad <a href="https://theconversation.com/concerns-over-tiktok-feeding-user-data-to-beijing-are-back-and-theres-good-evidence-to-support-them-186211" target="_blank" rel="noopener">press</a> in recent times, largely prompted by the vast extent of their data collection. Now Meta, the parent company of Facebook and Instagram, has upped the ante. Not content with following every move you make on its apps, Meta has reportedly devised a way to also know everything you do in external websites accessed through its apps. Why is it going to such lengths? And is there a way to avoid this surveillance? ‘Injecting’ code to follow you Meta has a custom in-app browser that operates on Facebook, Instagram and any website you might click through to from both these apps. Now ex-Google engineer and privacy researcher Felix Krause has discovered this proprietary browser has additional program code inserted into it. Krause developed a tool that <a href="https://krausefx.com/blog/ios-privacy-instagram-and-facebook-can-track-anything-you-do-on-any-website-in-their-in-app-browser?utm_source=tldrnewsletter" target="_blank" rel="noopener">found</a> Instagram and Facebook added up to 18 lines of code to websites visited through Meta’s in-app browsers. This “code injection” enables user tracking and overrides tracking restrictions that browsers such as Chrome and Safari have in place. It allows Meta to collect sensitive user information, including “every button and link tapped, text selections, screenshots, as well as any form inputs, like passwords, addresses and credit card numbers”. Krause published his <a href="https://krausefx.com/blog/ios-privacy-instagram-and-facebook-can-track-anything-you-do-on-any-website-in-their-in-app-browser?utm_source=tldrnewsletter" target="_blank" rel="noopener">findings</a> online on August 10, including samples of the <a href="https://connect.facebook.net/en_US/pcm.js" target="_blank" rel="noopener">actual code</a>. In response, Meta has said it isn’t doing anything users didn’t consent to. A Meta spokesperson said: <blockquote> We intentionally developed this code to honour people’s [Ask to track] choices on our platforms […] The code allows us to aggregate user data before using it for targeted advertising or measurement purposes. </blockquote> The “code” mentioned in the case is <a href="https://connect.facebook.net/en_US/pcm.js" target="_blank" rel="noopener">pcm.js</a> – a script that acts to aggregate a user’s browsing activities. Meta says the script is inserted based on whether users have given consent – and information gained is used only for advertising purposes. So is it acting ethically? Well, the company has done due diligence by informing users of its intention to collect <a href="https://www.facebook.com/privacy/policy" target="_blank" rel="noopener">an expanded range</a> of data. However, it stopped short of making clear what the full implications of doing so would be. People might give their consent to tracking in a more general sense, but “informed” consent implies full knowledge of the possible consequences. And, in this case, users were not explicitly made aware their activities on other sites could be followed through a code injection. <blockquote class="twitter-tweet"> Facebook reached out to me, saying the system they’ve built honours the user’s ATT choice. However, this doesn’t change anything about my publication: The Instagram iOS app is actively injecting JavaScript code into all third party websites rendered via their in-app browser. <a href="https://t.co/9h0PIoIOSS">pic.twitter.com/9h0PIoIOSS</a> — Felix Krause (@KrauseFx) <a href="https://twitter.com/KrauseFx/status/1557777320546635776?ref_src=twsrc%5Etfw">August 11, 2022</a></blockquote> Why is Meta doing this? Data are the central commodity of Meta’s business model. There is astronomical value in the amount of data Meta can collect by injecting a tracking code into third-party websites opened through the Instagram and Facebook apps. At the same time, Meta’s business model is being threatened – and events from the recent past can help shed light on why it’s doing this in the first place. It boils down to the fact that Apple (which owns the Safari browser), Google (which owns Chrome) and the Firefox browser are all actively placing restrictions on Meta’s ability to collect data. Last year, Apple’s iOS 14.5 update came alongside a <a href="https://www.apple.com/au/privacy/control/" target="_blank" rel="noopener">requirement</a> that all apps hosted on the Apple app store must get users’ explicit permission to track and collect their data across apps owned by other companies. Meta has <a href="https://krausefx.com/blog/ios-privacy-instagram-and-facebook-can-track-anything-you-do-on-any-website-in-their-in-app-browser?utm_source=tldrnewsletter" target="_blank" rel="noopener">publicly</a> said this single iPhone alert is costing its Facebook business US$10 billion each year. Apple’s Safari browser also applies a default setting to block all third-party “cookies”. These are little chunks of <a href="https://www.trendmicro.com/vinfo/us/security/definition/cookies" target="_blank" rel="noopener">tracking code</a> that websites deposit on your computer and which tell the website’s owner about your visit to the site. Google will also soon be phasing out third-party cookies. And Firefox recently announced “total cookie protection” to prevent so-called cross-page tracking. In other words, Meta is being flanked by browsers introducing restrictions on extensive user data tracking. Its response was to create its own browser that circumvents these restrictions. How can I protect myself? On the bright side, users concerned about privacy do have some options. The easiest way to stop Meta tracking your external activities through its in-app browser is to simply not use it; make sure you’re opening web pages in a trusted browser of choice such as Safari, Chrome or Firefox (via the screen shown below). <img src="https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=45&auto=format&w=237&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=548&fit=crop&dpr=1 600w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=548&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=548&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=689&fit=crop&dpr=1 754w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=689&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/478879/original/file-20220812-20-6je7m8.png?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=689&fit=crop&dpr=3 2262w" alt="" /> Click ‘open in browser’ to open a website in a trusted browser such as Safari. screenshot <figure class="align-right "><figcaption></figcaption></figure> If you can’t find this screen option, you can manually copy and paste the web address into a trusted browser. Another option is to access the social media platforms via a browser. So instead of using the Instagram or Facebook app, visit the sites by entering their URL into your trusted browser’s search bar. This should also solve the tracking problem. I’m not suggesting you ditch Facebook or Instagram altogether. But we should all be aware of how our online movements and usage patterns may be carefully recorded and used in ways we’re not told about. Remember: on the internet, if the service is free, you’re probably the product. <img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/188645/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/david-tuffley-13731" target="_blank" rel="noopener">David Tuffley</a>, Senior Lecturer in Applied Ethics & CyberSecurity, <a href="https://theconversation.com/institutions/griffith-university-828" target="_blank" rel="noopener">Griffith University</a> This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/instagram-and-facebook-are-stalking-you-on-websites-accessed-through-their-apps-what-can-you-do-about-it-188645" target="_blank" rel="noopener">original article</a>. Image: Getty Images

Technology

Even if TikTok and other apps are collecting your data, what are the actual consequences?

By now, most of us are aware social media companies collect vast amounts of our information. By doing this, they can target us with ads and monetise our attention. The latest chapter in the data-privacy debate concerns one of the world’s most popular apps among young people – TikTok. Yet anecdotally it seems the potential risks aren’t really something young people care about. Some were <a href="https://twitter.com/theprojecttv/status/1548962230741487617">interviewed</a> by The Project this week regarding the risk of their TikTok data being accessed from China. They said it wouldn’t stop them using the app. “Everyone at the moment has access to everything,” one person said. Another said they didn’t “have much to hide from the Chinese government”. Are these fair assessments? Or should Australians actually be worried about yet another social media company taking their data? What’s happening with TikTok? In a 2020 Australian parliamentary hearing on foreign interference through social media, TikTok representatives <a href="https://www.aph.gov.au/Parliamentary_Business/Hansard/Hansard_Display?bid=committees/commsen/1a5e6393-fec4-4222-945b-859e3f8ebd17/&sid=0002">stressed</a>: “TikTok Australia data is stored in the US and Singapore, and the security and privacy of this data are our highest priority.” But as Australian Strategic Policy Institute (ASPI) analyst Fergus Ryan has <a href="https://www.aspistrategist.org.au/its-time-tiktok-australia-came-clean/">observed</a>, it’s not about where the data are stored, but who has access. <blockquote class="twitter-tweet"> 'Where the data is stored is really immaterial if the data can be accessed from Beijing at any point, and that's what we have known for a couple of years' | <a href="https://twitter.com/ASPI_ICPC?ref_src=twsrc%5Etfw">@ASPI_ICPC</a>'s <a href="https://twitter.com/fryan?ref_src=twsrc%5Etfw">@fryan</a> spoke to <a href="https://twitter.com/abcnews?ref_src=twsrc%5Etfw">@abcnews</a> about Tik Tok & data security 📺 Watch the interview: <a href="https://t.co/iKIXqj2Rt2">https://t.co/iKIXqj2Rt2</a> — ASPI (@ASPI_org) <a href="https://twitter.com/ASPI_org/status/1549185634837102592?ref_src=twsrc%5Etfw">July 19, 2022</a></blockquote> On June 17, BuzzFeed published a <a href="https://www.buzzfeednews.com/article/emilybakerwhite/tiktok-tapes-us-user-data-china-bytedance-access">report</a> based on 80 leaked internal TikTok meetings which seemed to confirm access to US TikTok data by Chinese actors. The report refers to multiple examples of data access by TikTok’s parent company ByteDance, which is based in China. Then in July, TikTok Australia’s director of public policy, Brent Thomas, wrote to the shadow minister for cyber security, James Paterson, regarding China’s access to Australian user data. Thomas denied having been asked for data from China or having “given data to the Chinese government” – but he also noted access is “based on the need to access data”. So there’s good reason to believe Australian users’ data may be accessed from China. <blockquote class="twitter-tweet"> TikTok Australia has replied to my letter and admitted that Australian user data is also accessible in mainland China, putting it within reach of the Chinese government, despite their previous assurances it was safe because it was stored in the US and Singapore <a href="https://t.co/ITY1HNEo6v">pic.twitter.com/ITY1HNEo6v</a> — James Paterson (@SenPaterson) <a href="https://twitter.com/SenPaterson/status/1546957121274621952?ref_src=twsrc%5Etfw">July 12, 2022</a></blockquote> Is TikTok worse than other platforms? TikTok collects rich consumer information, including personal information and behavioural data from people’s activity on the app. In this respect, it’s not different from other social media companies. They all need oceans of user data to push ads onto us, and run data analytics behind a shiny facade of cute cats and trendy dances. However, TikTok’s corporate roots extend to authoritarian China – and not the US, where most of our other social media come from. This carries implications for TikTok users. Hypothetically, since TikTok moderates content according to Beijing’s foreign policy goals, it’s possible TikTok could apply censorship controls over Australian users. This means users’ feeds would be filtered to omit anything that doesn’t fit the Chinese government’s agenda, such as support for Taiwan’s sovereignty, as an example. In “shadowbanning”, a user’s posts appear to have been published to the user themselves, but are not visible to anyone else. It’s worth noting this censorship risk isn’t hypothetical. In 2019, information about Hong Kong protests was reported to have been <a href="https://www.theguardian.com/technology/2019/sep/25/revealed-how-tiktok-censors-videos-that-do-not-please-beijing">censored</a> not only on Douyin, China’s domestic version of TikTok, but also on TikTok itself. Then in 2020, ASPI <a href="https://www.aspi.org.au/report/tiktok-wechat">found</a> hashtags related to LGBTQ+ are suppressed in at least eight languages on TikTok. In response to ASPI’s research, a TikTok spokesperson said the hashtags may be restricted as part of the company’s localisation strategy and due to local laws. In Thailand, keywords such as #acab, #gayArab and anti-monarchy hashtags were found to be shadowbanned. Within China, Douyin complies with strict national content regulation. This includes censoring information about the religious movement Falun Gong and the Tiananmen massacre, among other examples. The legal environment in China forces Chinese internet product and service providers to work with government authorities. If Chinese companies disagree, or are unaware of their obligations, they can be slapped with legal and/or financial penalties and be forcefully shut down. In 2012, another social media product run by the founder of ByteDance, Yiming Zhang, was forced to close. Zhang fell into political line in a <a href="https://chinamediaproject.org/2018/04/11/tech-shame-in-the-new-era/">public apology</a>. He acknowledged the platform deviated from “public opinion guidance” by not moderating content that goes against “socialist core values”. Individual TikTok users should seriously consider leaving the app until issues of global censorship are clearly addressed. But don’t forget, it’s not just TikTok Meta products, such as Facebook and Instagram, also measure our interests by the seconds we spend looking at certain posts. They aggregate those behavioural data with our personal information to try to keep us hooked – looking at ads for as long as possible. <a href="https://www.aclu.org/news/privacy-technology/holding-facebook-accountable-for-digital-redlining">Some real cases</a> of targeted advertising on social media have contributed to “digital redlining” – the use of technology to perpetuate social discrimination. In 2018, Facebook came under fire for showing some employment ads only to men. In 2019, it settled another digital redlining <a href="https://www.theguardian.com/technology/2019/mar/28/facebook-ads-housing-discrimination-charges-us-government-hud">case</a> over discriminatory practices in which housing ads were targeted to certain users on the basis of “race, colour, national origin and religion”. And in 2021, before the US Capitol breach, military and defence product ads <a href="https://www.buzzfeednews.com/article/ryanmac/facebook-profits-military-gear-ads-capitol-riot">were running</a> alongside conversations about a coup. Then there are some worst-case scenarios. The 2018 Cambridge Analytica scandal <a href="https://www.nytimes.com/2018/04/04/us/politics/cambridge-analytica-scandal-fallout.html">revealed</a> how Meta (then Facebook) exposed users’ data to the political consulting firm Cambridge Analytica without their consent. Cambridge Analytica harvested up to 87 million users’ data from Facebook, derived psychological user profiles and used these to tailor pro-Trump messaging to them. This likely had an influence on the 2016 US presidential election. <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=1000&fit=clip"><img src="https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=400&fit=crop&dpr=1 600w, https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=400&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=400&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=503&fit=crop&dpr=1 754w, https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=503&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/475064/original/file-20220720-19-dzfe0b.jpeg?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=503&fit=crop&dpr=3 2262w" alt="A phone shows a TikTok video playing on the screen, with a person mid-dance." /></a><figcaption>To what extent are we willing to ignore potential risks with social platforms, in favour of addictive content? Shutterstock</figcaption></figure> With TikTok, the most immediate concern for the average Australian user is content censorship – not direct prosecution. But within China, there are recurring instances of Chinese nationals being <a href="https://www.scmp.com/news/china/politics/article/3176605/crackdown-chinas-moderate-rights-voices-how-tweets-are-now">detained or even jailed</a> for using both Chinese and international social media. You can see how the consequences of mass data harvesting are not hypothetical. We need to demand more transparency from not just TikTok but all major social platforms regarding how data are used. Let’s continue the <a href="https://www.afr.com/policy/foreign-affairs/tiktok-s-privacy-fundamentally-incompatible-with-australia-20220713-p5b18l">regulation debate</a> TikTok has accelerated. We should look to update privacy protections and embed transparency into Australia’s national regulatory guidelines – for whatever the next big social media app happens to be.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/187277/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/ausma-bernot-963292" target="_blank" rel="noopener">Ausma Bernot</a>, PhD Candidate, <a href="https://theconversation.com/institutions/griffith-university-828" target="_blank" rel="noopener">Griffith University</a> This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/even-if-tiktok-and-other-apps-are-collecting-your-data-what-are-the-actual-consequences-187277" target="_blank" rel="noopener">original article</a>. Image: Getty Images

Technology

How effective is mindfulness for treating mental ill-health? And what about the apps?

Mindfulness forms part of the <a href="https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/feeling-good-the-future-of-the-1-5-trillion-wellness-market">trillion-dollar wellness industry</a>, representing 1.5–6% of yearly spending around the world (estimated to be more than <a href="https://techcrunch.com/2020/01/30/top-10-meditation-apps-pulled-in-195m-in-2019-up-52-from-2018/">US$200 million</a>) on wellness products and services. Smartphone apps, in particular, have skyrocketed in popularity offering incredible promise for mental health with wide reach, and scalability at low cost. Mental ill-health was <a href="https://pubmed.ncbi.nlm.nih.gov/30869927/">on the rise</a> before the pandemic but reached <a href="https://www.sciencedirect.com/science/article/pii/S2215036620303072">new heights</a>during it. Correspondingly, COVID created <a href="https://www.washingtonpost.com/technology/2020/04/21/meditation-up-during-coronavirus/">previously unseen</a> demand for mindfulness apps and <a href="https://news.usc.edu/168467/demand-for-uscs-free-mindfulness-classes-skyrockets-during-covid-19-pandemic/">online courses</a>. It’s no surprise people have turned to mindfulness in the wake of the past few stressful years, and their considerable promotion. And while there may be some benefit, it cannot treat mental ill-health on its own, and should not be relied upon to do so. <h2>What does research say about mindfulness for treating mental health?</h2> In-person mindfulness-based programs such as those for stress reduction, which often include health information and guided meditation practice, show moderate benefits among healthy individuals and those with mental ill-health. Among healthy populations, <a href="https://journals.plos.org/plosmedicine/article?id=10.1371/journal.pmed.1003481">a comprehensive review</a> shows mindfulness-based programs help most with symptoms of anxiety, depression, and distress, and to a slightly lesser extent, in promoting well-being. Among individuals with a psychiatric diagnosis, <a href="https://www.sciencedirect.com/science/article/pii/S0272735817303847">a comprehensive review</a> shows mindfulness-based programs can help with anxious and depressive disorders, as well as pain conditions and substance use disorders. But mindfulness-based programs do not outperform standard talk therapy. When it comes to structured online mindfulness programs (digital variations on programs like mindfulness-based stress reduction), a <a href="https://www.sciencedirect.com/science/article/pii/S0272735815300623">review</a> shows benefits are small but still significant for depression, anxiety, and well-being. <h2>What about mindfulness apps?</h2> The evidence for mobile phone interventions and apps is less positive. A recent <a href="https://journals.plos.org/digitalhealth/article?id=10.1371/journal.pdig.0000002">comprehensive review</a> of mobile phone interventions (including apps) combined results from 145 randomised controlled trials of 47,940 participants. The study examined text messaging interventions and apps for a number of mental health conditions relative to no intervention, minimal intervention (such as health information), and active interventions (other programs known to work). The authors “failed to find convincing evidence in support of any mobile phone-based intervention on any outcome”. One <a href="https://www.sciencedirect.com/science/article/pii/S0165032720328317?via%3Dihub">review</a> of mindfulness apps, included in the above comprehensive review, found well-designed randomised controlled trials for only 15 of the hundreds of apps available. Overall results were small to moderate for anxiety, depression, stress, and well-being. While these results sound positive, most studies (about 55%) compared apps to doing nothing at all, while another 20% compared apps to controls like audiobooks, games, relaxing music, or maths training. When apps are compared to well-designed treatments, the effects are often less promising. <a href="https://bmcpsychology.biomedcentral.com/articles/10.1186/s40359-018-0226-3">One study</a> comparing a mindfulness app to a “sham” (something that looked and felt like mindfulness but was not), the app was no better. <h2>But does it do any harm?</h2> Evidence shows mindfulness meditation can actually make some people worse off. A recent <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/acps.13225">meta-analysis</a> that examined 83 studies on meditation, including 6,703 particpants, found 8.3% of people became anxious, depressed, or experienced negative changes in their thinking during or after meditation practice. Other <a href="https://www.tandfonline.com/doi/abs/10.1080/10503307.2021.1933646?journalCode=tpsr20">research suggests</a> those first exposed to meditation via an app may be more likely to experience adverse effects such as anxiety, depression, or worse. While apps and other forms of meditation are relatively inexpensive, if they do not work, the return on investment is poor. While the costs may seem relatively small, they can represent significant costs to individuals, organisations, and government. And some learning modules and training programs cost <a href="https://beyou.edu.au/resources/programs-directory/s/smiling-mind-school-program">thousands of dollars</a>. <h2>Mindfulness should be used ‘as well as’, not ‘instead of’</h2> The investment in these programs is not a problem on its own. Mindfulness meditation (including various digital offerings) has considerable <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8083197/">potential</a>. The problem is mindfulness is not enough, and should be used as a supplement to first-line mental health treatment such as psychotherapy and medication, not instead of first-line treatment. More concerning is that some mindfulness apps claim they can prevent mental health problems. There is not enough evidence yet to be able to make these claims. In a world where people are facing so many challenges spanning social and income inequality, unprecedented environmental changes, war, economic instability, and global pandemics (to name a few), we must choose support programs very carefully. While mindfulness may have some benefits for some people, it is not a replacement for first-line treatments for mental ill-health. Image credits: Getty Images This article originally appeared on <a href="https://theconversation.com/how-effective-is-mindfulness-for-treating-mental-ill-health-and-what-about-the-apps-182436" target="_blank" rel="noopener">The Conversation</a>.

Mind

Online dating fatigue – why some people are turning to face-to-face apps first

For the last two-plus years, people hoping to meet their soulmate in person have had a rough time. Lockdowns and uncertainty about social gatherings have led many people to turn to dating apps. People who feel they have lost months or years of their dating life may be eager to avoid the perils of dating apps – <a href="https://theconversation.com/from-ghosting-to-backburner-relationships-the-reasons-people-behave-so-badly-on-dating-apps-179600" target="_blank" rel="noopener">ghosting, backburner relationships</a>, or just wasting time chatting with the wrong people. People are eager to meet in person, and the menu of dating apps is expanding to accommodate this. In addition to the likes of Tinder, Hinge and Bumble, there are apps that focus on bringing people together in person. One of these is an <a href="https://www.telegraph.co.uk/news/2022/01/07/thursday-dating-hit-millennials-suffering-app-fatigue/" target="_blank" rel="noopener">increasingly popular</a> app called Thursday. It is live just once a week (on Thursdays) and gives users just 24 hours to arrange a date. This cuts down on the onerous swiping and messaging throughout the week and possibly prevents people using the app simply for validation or amusement. Thursday also hosts in-person events where attendees might meet someone without swiping at all. There are a few reasons in-person dating may be more appealing to some people than dating apps. The information we glean from online profiles gives us little to go on. Meeting in person results in a far richer and more detailed impression of a date than meeting online, where all we see is a photo and, usually, a brief bio. Also, 45% of current or previous users of dating apps or sites reported that the experience left them <a href="https://www.pewresearch.org/ft_2020-02-06_datingtakeaways_02" target="_blank" rel="noopener">feeling frustrated</a>. Online dating matches us to people we don’t know, making it easy for <a href="https://theconversation.com/first-the-love-bomb-then-the-financial-emergency-5-tactics-of-tinder-swindlers-176807" target="_blank" rel="noopener">scammers to take advantage of them</a>. Apart from this, users often misrepresent themselves, resulting in disappointment when daters meet face to face. While online dating appears to offer an abundance of choice, <a href="https://www.tandfonline.com/doi/abs/10.1080/15213269.2015.1121827?cookieSet=1" target="_blank" rel="noopener">research suggests</a> that we make poorer decisions online about dating choice. We use simpler methods when choosing from a large array of potential suitors than when we choose on a one-to-one basis in person. This is often referred to as the paradox of choice. <h2>Are dating apps dead?</h2> Dating apps have undisputedly had a huge impact on how couples meet. In the US, <a href="https://news.stanford.edu/2019/08/21/online-dating-popular-way-u-s-couples-meet/" target="_blank" rel="noopener">meeting online is the most popular</a> way that couples meet, and the number has increased in recent years. Part of the appeal of apps is their simplicity: you can create a profile and start matching with people in a matter of minutes. Despite this, using dating apps does take time and effort. A large survey by <a href="https://www.bustle.com/p/millennials-spend-average-of-10-hours-a-week-on-dating-apps-survey-finds-but-heres-what-experts-actually-recommend-8066805" target="_blank" rel="noopener">dating app Badoo found</a> that millennials spend on average 90 minutes a day looking for a date, by swiping, liking, matching and chatting. Often, messages by one party go unanswered by the other, and even if there is a response, the chatting may never result in meeting in person. In 2016, Hinge’s data found that only <a href="https://www.washingtonpost.com/news/soloish/wp/2016/10/03/why-is-the-dating-app-hinge-bashing-swipe-apps/" target="_blank" rel="noopener">one in 500 swipes</a> resulted in phone numbers being exchanged. This onerous process may lead to online dating fatigue for some. If we get no positive matches from our seemingly endless swiping, or we receive no response to our messages, our online dating efforts will eventually fizzle out. Traditional dating apps are still incredibly popular, especially among young people. As of 2021, Tinder has been <a href="https://www.tinderpressroom.com/news?item=122515" target="_blank" rel="noopener">downloaded</a> over 450 million times – with Generation Z making up 50% of the app’s users. Research by <a href="https://lendedu.com/blog/tinder-match-millennials/" target="_blank" rel="noopener">Lendedu</a> asked 3,852 millennials whether they had ever met up with their Tinder matches. The research found that only 29% said “yes” – much lower than the 66% who reported meeting for at least one date via more traditional dating sites such as Match or OKCupid. But not everyone on Tinder is hoping to find a date. <a href="https://www.sciencedirect.com/science/article/abs/pii/S0736585316301216" target="_blank" rel="noopener">Research among Dutch Tinder users found</a> that many use the app for validation (using matches merely as an assessment of one’s own level of attractiveness), or for the thrill of receiving a match but having no intention of pursuing a date. For this reason, dating apps may eventually lose users who are pursuing genuine relationships, particularly if they are instead turning to face-to-face opportunities first. But as long as they adapt to the changing demands of daters, apps are here to stay. This article originally appeared on <a href="https://theconversation.com/online-dating-fatigue-why-some-people-are-turning-to-face-to-face-apps-first-184910" target="_blank" rel="noopener">The Conversation</a>. Image: Shutterstock

Relationships

“Aren’t you my psych?” Woman “matches” with her psychologist on dating app

Bored at home, swiping left or right on potential dates, an Australian woman was shocked to find that her psychologist allegedly matched with her on a dating app. The woman from Byron Bay was on the dating app Hinge and claims to have “matched unintentionally” with the mental health professional. She took to Facebook for advice on what to do, supported with screenshots of the alleged message exchange. “I need a bit of help and don't know what to do,” the young woman started. “My psychologist, who I haven't seen in a few months but have been in contact with, messaged me on Hinge. “I matched with him unintentionally and didn’t realise it was him until he messaged me.” The man reached out first writing, “Hey,” along with a heart eye emoji. “I feel like we’ve matched before.” The woman did not hesitate to ask him, “Aren’t you my psych?” Upon realising the “gross” nature of the situation, the psychologist immediately apologised to the woman, but continued the conversation and asked her how she was. She admitted to feeling “scared and violated” and wanted advice on how to approach the alleged situation. “A part of me wants to do something about it because I worry about other patients of his who he might do this to. Any help and advice on whether I should do something or not would be appreciated,” she said. She also shared a screenshot of a previous text message from the psychologist informing her that it’s been “months” since her last appointment. The woman explained that the reason she “matched” with him is because he was using a different name on the app. The psychologist eventually found out that the woman had shared screenshots of their interaction and threatened to sue her for defamation. “Hello, I believe you have been spreading slander about me on social media. Please expect to be hearing from a lawyer in regard to defamation over the next week or so,’ the psychologist allegedly texted the woman. “How is it defamation when everything is true?” she responded. “What you’ve done is grossly inappropriate and violates ethical codes. You’re not allowed to approach me in public let alone instigate contact on a dating app. Even after I said “aren’t you my psych?”, you still tried to continue the conversation knowing full well my status as a patient of yours. I will be reporting to AHPRA.” “I genuinely did not know that you were a client before you told me. I’m sure you can appreciate that I see a lot of clients and it’s been months since you have had a session,” he concluded. The Health Care Complaints Commission (HCCC) is understood to be investigating the alleged matter, according to <a href="http://news.com.au" target="_blank" rel="noopener">news.com.au</a>. Image: Facebook

Relationships

Woman's $940k theft from vet hospital to play pokies app

A woman has pleaded guilty to stealing $940,000 from her employer, after using the funds to fuel her addiction to an online gambling game that doesn’t pay out real money. Tasmanian woman Rachel Naomi Perri appeared before Hobart’s Supreme Court on Monday facing 25 charges of computer-related fraud and one count of fraud. Ms Perri, 49, stole the money over the three years she worked at the Tasmanian Veterinary Hospital as an account manager. The “anomalies” in bank transactions were only discovered after Ms Perri was made redundant. The full extent of her theft was uncovered after a full investigation. Crown prosecutor Simone Wilson told the court that Ms Perri made 475 fraudulent transactions over the course of three years and four months, with the final amount totalling $940,221. Ms Wilson told the court that Ms Perri was the only person managing the hospital’s bank accounts and transferred money from the accounts to a variety of credit cards, personal loans, and other bank accounts in her name. Police also discovered that Ms Perri had fraudulently taken out a $30,000 credit card in her husband’s name in 2015, racking up $24,000 in debt without her husband’s knowledge. When she was interviewed by police in 2019, Ms Perri “immediately said, ‘I’m guilty’.” The court heard that Ms Perri told police she had been playing a game called Heart of Vegas for the past four years, which is where all of the money had gone. “It is similar to playing pokies and you shop to purchase coins or credits,” Ms Wilson told the court. “[But the] credit purchased never turned into actual money. She couldn’t explain why she was playing that game when there was no return.” Heart of Vegas claims to feature “real Vegas slot machines just like the ones you know and love”. Its terms and conditions also state that players “may be required to pay a fee to obtain virtual items”, but that “virtual items may never be redeemed for ‘real world money’”. Ms Wilson read out Ms Perri’s interview with police to the court and said she was in her “own little world” while playing. “I got myself into so much trouble but decided I’d keep going until [I] got caught,” she <a rel="noopener" href="https://www.abc.net.au/news/2021-11-23/woman-pleads-guilty-to-stealing-940k-from-her-workplace/100639450" target="_blank">said</a> in the record of the interview. “I knew I couldn’t get away with it. I was waiting for a knock on the door from police.” Greg Barns, Ms Perri’s lawyer, told the court that the accused had a “lengthy history of gambling” that started when she turned 18 in Launceston. “She began to use poker machines and she won $26 from placing a dollar into a machine and, as she described it, it went from there,” he told the court. Mr Grant said his client had moved from Launceston to Hobart for a fresh start, but began gambling 2008-09. “She described spending consecutive hours on poker machines,” he said. “One session she spent 16 hours continuously playing on the machine.” When Ms Perri discovered Heart of Vegas, Mr Barns said she became so addicted that she would keep spending money just to “keep playing the game”. “She got so addicted that she’d play it first thing in the morning,” he told the court. “She would set it up at night so it played in auto.” Ms Perri was diagnosed as having a severe gambling disorder by forensic psychiatrist Dr Michael Jordan. “He considered that Perri’s gambling disorder was the most significant factor in her fraud activity,” Mr Barns told the court. “[Her gambling was mindless, with no hope of any financial gain.” Mr Barns told the court that Ms Perri voluntarily entered therapy and would need to continue once she was in prison. He said it was unlikely that his client would be able to pay back the veterinary services, after they instituted civil proceedings to recover the money. Ms Wilson said the accused’s behaviour was “planned” and “calculated”, and that she only stopped because she was made redundant. “The prospects of her recovering are slim to non-existent,” she told the court. Ms Perri has been remanded in custody until she is sentenced next month. Image: Getty Images

Legal

‘Similar to ordering a pizza’: how buy now, pay later apps influence young people’s spending

Young people are often blamed for making <a href="https://www.theaustralian.com.au/life/weekend-australian-magazine/moralisers-we-need-you/news-story/6bdb24f77572be68330bd306c14ee8a3">irresponsible choices</a> with money. But the real issue is not whether they eat too many <a href="https://www.theguardian.com/news/datablog/2016/oct/18/are-millennials-actually-bad-at-saving-or-are-houses-just-unaffordable?CMP=share_btn_fb">expensive cafe breakfasts</a>. Young Australians today face an uncertain job market, rising university fees and astronomical house prices. Unfortunately, <a href="https://theconversation.com/home-ownership-falling-debts-rising-its-looking-grim-for-the-under-40s-81619">debt</a> is also an inevitable part of their lives. This comes amid a huge rise in the number of “buy now, pay later” apps, such as <a href="https://theconversation.com/explainer-how-lending-startups-like-afterpay-make-their-money-86477">AfterPay</a>, and <a href="https://www.news.com.au/finance/money/costs/ripoff-financial-experts-warn-of-the-dangerous-trap-of-payday-loans/news-story/1471cc4a61594cdb9e7a724a76e534d7">payday loan apps</a>, such as <a href="https://www.abc.net.au/news/2020-08-18/payday-lending-consumer-risk-coronavirus-financial-hardship/12549412">Nimble</a>. It is possible to make purchases online with the the tap of a button, even if you don’t have the money in your account or on your credit card. It is also possible the able to borrow money <a href="https://www.abc.net.au/triplej/programs/hack/whats-up-with-payday-loans/7794806">within minutes</a>. To better understand how young people negotiate debt, we interviewed 31 people aged between 18 and 29 in the Newcastle and Hunter Valley area in 2020 and 2021. We asked them how they access credit and their views on different kinds of debt. <h2>Our study</h2> Our participants saw debt as a necessity if they are going to have an acceptable life in the present and plan for the future. As Steph, a 22-year-old university student, said: <blockquote> Large debts like the mortgage, the HECS debt […] things like that I suppose in a sense it’s useful debt. It makes sense and it gets you further by doing it because there’s still an equity in what you’re doing … It follows you not nearly as badly as some other debts. </blockquote> Young people also made distinctions about the way debt feels and how approachable it is. They acknowledged short-term consumer debts may not be “good”, but felt they were also part of being able to buy the things and have the experiences associated with being young. Those we interviewed talked about AfterPay (where you pay off the debt in four installments) as an everyday part of life. As Alexa, a 23-year-old university student, told us: <blockquote> AfterPay is for just those little wants that I don’t want to pay for up front. </blockquote> They also described it as a low-risk and almost friendly way to buy things. This was particularly when compared to a bank. Alice, a 21-year-old sales assistant, put it this way: <blockquote> AfterPay is like, ‘Oh, just pay this off in four quick things and you can have your item. We’ll send it out.’ But then banks are like, ‘If you don’t pay this back, you’re going to get so much interest and it’s going to suck, and you’ll have the sheriffs roll up at your house and you’re going to be sad.’ </blockquote> <h2>Like ordering a pizza</h2> Interviewees attributed some of this friendliness to the process of accessing the money or goods. Mia, a 21-year-old paralegal, described applying for a small loan on the Nimble app: <blockquote> When you apply for the money […] you can track at any point on it. The Nimble app is so similar to ordering a Domino’s pizza […] Whereas a credit card through a banking app, it’s nothing like that […] They send me letters and even opening the mail terrifies me, nothing good comes via snail mail ever. </blockquote> The online, easy nature of these loan services closely relates to how young people engage with information more generally in their lives. In this sense, there is a familiarity and comfort to the way they work. As Mia continues: <blockquote> [It’s] positive, it’s not daunting, it’s informative, it’s instantaneous. The second the money comes out, I get a thank you email and a notification on the app. It’s like, ‘you have this many payments left, this is how much you’ve paid, this is how much you have left to pay, you will still be paid in full by this date’. I don’t have any of that with my credit card. </blockquote> <h2>Familiar tactics</h2> Inteviewees also spoke of how services like AfterPay and short-term loan apps used similar tactics to social media platforms to encourage increased engagement and make the experience feel informal and even social. <img src="https://images.theconversation.com/files/429684/original/file-20211102-10001-letons.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" alt="Young people using their phones and laptops." /> Applying for a loan via an app does not involve ‘scary’ paperwork, according to interviewees. www.shutterstock.com These include “on this day” reminders (such as, “this time last year, you bought this pair of shoes”) and waiting time indicators. There are also <a href="https://theconversation.com/gamification-status-you-score-ten-points-for-reading-this-article-5068">game elements</a>, including “rewards” for early repayments. Interviewees were aware this was manipulative. Lilian (26) works at a chain clothing store and was “rewarded ” for paying off a purchase early. <blockquote> I got this thing the other day saying that my first payment [on a new purchase] is actually going to come out [later] now. Of course, I’ve been rewarded for paying everything off early [before] […] Yeah it’s like it’s delaying it, it’s not an issue now, but it’s going to be an issue in two weeks’ time. </blockquote> <h2>What next?</h2> Our interviewees may see debt as a necessity, but they are also aware they have (some) choices within this. So they prefer to go with providers or platforms that feel less threatening, especially as using “buy now, pay later” services sometimes does not feel like being in debt. <img src="https://images.theconversation.com/files/429686/original/file-20211102-25-9gi5ho.jpg?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" alt="Young man on his phone with a coffee." /> Young people see debt as an inevitable part of life, according to new research. www.shutterstock.com There is a need for <a href="https://www.smh.com.au/national/calls-for-tighter-regulation-as-buy-now-pay-later-costs-mount-20210610-p57zuc.html">greater regulation</a> of the ways these products are promoted. It should always be made clear that this is a form of debt, not just a way to pay. Beyond, this, instead of “<a href="https://www.theguardian.com/news/datablog/2016/oct/18/are-millennials-actually-bad-at-saving-or-are-houses-just-unaffordable?CMP=share_btn_fb">blaming</a>” young people for their spending habits, we need a better understanding of the economy and society they are living and working in. And how debt it is all but inevitable for people on low wages, with poor job security and insecure housing. <a href="https://theconversation.com/profiles/steven-threadgold-167968">Steven Threadgold</a>, Associate Professor, Sociology, <a href="https://theconversation.com/institutions/university-of-newcastle-1060">University of Newcastle</a>; <a href="https://theconversation.com/profiles/david-farrugia-243862">David Farrugia</a>, Senior Lecturer, School of Humanities and Social Science, <a href="https://theconversation.com/institutions/university-of-newcastle-1060">University of Newcastle</a>; <a href="https://theconversation.com/profiles/julia-coffey-129629">Julia Coffey</a>, Senior Lecturer in Sociology, <a href="https://theconversation.com/institutions/university-of-newcastle-1060">University of Newcastle</a>; <a href="https://theconversation.com/profiles/julia-cook-869068">Julia Cook</a>, Lecturer in Sociology, <a href="https://theconversation.com/institutions/university-of-newcastle-1060">University of Newcastle</a>; <a href="https://theconversation.com/profiles/kate-davies-290466">Kate Davies</a>, Human Services Lecturer, <a href="https://theconversation.com/institutions/university-of-newcastle-1060">University of Newcastle</a>, and <a href="https://theconversation.com/profiles/kate-senior-1284499">Kate Senior</a>, Associate Professor, <a href="https://theconversation.com/institutions/university-of-newcastle-1060">University of Newcastle</a> This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/similar-to-ordering-a-pizza-how-buy-now-pay-later-apps-influence-young-peoples-spending-170024">original article</a>. Image: Shutterstock

Money & Banking

New travel app makes sure all holiday-goers are Covid-safe

As international borders are beginning to reopen, traveling in a post-Covid world is going to be very different. Around the globe, each country has different regulations as Covid outbreaks continue to happen to varying degrees. Considering all the obstacles travellers face, the airlines have united to back a project that will ensure safe and easy travel for everyone. In partnership with the International Air Transport Association (IATA), airlines from around the world, including Qantas, have helped develop a digital pass to align with Covid regulations no matter what your destination is. Qantas chief customer officer Stephanie Tully said the airline was determined to “hold the hand” of their customers from the moment they book their flight. Ms Tully said Qantas planned to “help our customers every step of the way”, as she showed prototypes of the app and travel pass. <img style="width: 0px; height: 0px;" src="https://oversixtydev.blob.core.windows.net/media/7845248/iata-app.jpg" alt="" data-udi="umb://media/7fa36ee17b664acc867a8b7c1e83cdaa" /> Image credits: International Air Transport Association “No one should be turning up at the airport without knowing exactly what they needed to have done to get on the flight,” she added. “We’ve developed some technology, some world-first technology, that will help us virtually hand hold our customers through the flight.” Ms Tully said as soon as passengers book their flight, Qantas will start sending texts and app alerts about the latest government and travel requirements. “Where it becomes particularly important is seven days out from a flight, that’s when you need to start doing a few things ... so depending on the requirement of the destination, at seven days out we will contact customers so they know what to do in the lead up to travel ... we’ll provide a checklist via SMS and email of exactly what customers need to do,” she said. “Four days out, again we’ll SMS all customers because at that point you’ll need a PCR test, so we’re making sure our customers know that they need to do that and where they can do that.” If customers book through Qantas.com, they will also be eligible for a discount on their PCR test. The airline will also send customers alerts closer to their travel date, reminding travellers of any requirements they need to present before boarding their flight. As the IATA app comes online, the process will become even more streamlined, as it will sync a passenger’s vaccination status and negative test results with the airline system. The IATA app will come online in December at the latest. Ms Tully said that as the current Covid situation continues to change, Qantas wants their customers to know they’re in safe hands. “The world of post-Covid travel will continually evolve over the next 12 months, so our job at Qantas is to help our customers through those changes.” Check out the IATA Travel App announcement here: <iframe width="560" height="315" src="https://www.youtube.com/embed/R4f1r5iogAo" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen=""></iframe> Image credits: Shutterstock / IATA

Travel Tips

New ‘Phobys’ app to help arachnophobes

A new app designed by researchers at the University of Basel, Switzerland, uses augmented reality to help users reduce their fear of spiders. Phobys uses exposure therapy, through a combination of hyper-realistic images and interactive stages of engagement, to help people conquer their fears. To test their technology, the researchers conducted a clinical trial with 66 participants with a fear of spiders over two weeks. One group used the app for about six and a half hours, while a second group didn’t use it at all. Those who used the app reported less “fear” and “disgust” than those in the control group. <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844308/spider1.jpg" alt="" data-udi="umb://media/8b79284e182a4f56bafc2fa5f0451878" /> Image: Phobys “It’s easier for people with a fear of spiders to face a virtual spider than a real one,” said Anja Zimmer, the study’s lead author. The app is available in app stores for iPhone and Android. However, researchers have advised those who suffer from a “serious” fear of arachnids to use the app under the guidance of a therapist. Image: Getty

Technology

Genius Aussie app idea you'll wish you'd thought of first

When it comes to screen-time, the amount of time that kids spend on their phone has parents worried. So the idea to force kids to do maths and English problems in order to unlock apps on their phones seems like an obvious solution, now that someone has thought of it. Sydney entrepreneurs Isaac and Ann Elnekave have turned that idea into a reality through the app 1Question, which they trialled on their 13-year-old daughter Alyssa. Of the trial, Alyssa said, ‘At first I wasn’t too sure about it.’ ‘I didn’t want my friends to blame me if their parents made them get it,’ she continued. ‘But, once I started using it I realised it doesn’t take that long to answer a question and it’s actually pretty cool.’ Research has found that almost half of kids between six and 13 either own a phone or can access one. With the majority playing phone games or using apps like YouTube for an average of five hours a day, the Elnekaves hope to use that time for good. ‘Much like sneaking veggies into cake, the 1Question app seamlessly leverages screen habits to create micro learning moments,’ Mrs Elnekave said. ‘Engagement is the holy grail of educators - if only kids were as motivated to learn their times tables as they are their TikTok moves.’ <blockquote class="twitter-tweet"> How many times does your child open an app each day? 5.. 10.. 20.. 50? 🥴 If you can capture even some of that energy and put it to use, imagine the impact it can have on their education. Turn screen time habits 👎 into opportunities 👍 with 1Question! <a href="https://t.co/HviU4TetLP">pic.twitter.com/HviU4TetLP</a> — 1Question (@1QuestionApp) <a href="https://twitter.com/1QuestionApp/status/1379643563311435776?ref_src=twsrc%5Etfw">April 7, 2021</a></blockquote> ‘We created a solution that blends screen time and study to maximise your child’s valuable engagement,’ she explained. With a monthly $2.99 subscription, parents can download the app onto their child’s phone, choose their grade and curriculum subjects, and monitor their progress on a dashboard, showing each correct answer they answer to open a game or app such as YouTube. Mr Elnekave said, ‘We designed the user experience to be really simple, but underneath the hood is our incredibly intelligent AI engine.’ ‘As your child learns, so does the AI, which seamlessly deciphers each child’s area of strength and weakness and autonomously charts a customised path for their learning.’ With a base of 12,000 questions developed using the Australian, British, and American primary school curriculums, there are plans to expand the app to cater to high school students, including those taking the HSC. Since the trial launched, Mr Elnekave said they had been ‘inundated with requests for more topics almost daily.’ The potential global growth of the app helped the entrepreneurs secure support from the Australian Tax Office, which granted the app Early Stage Innovation Company status. To help the app take off on a global scale, the couple are looking to crowdfund $1.5 million on the OnMarket website. Their target? To emulate the success of language learning app Duolingo, which has been downloaded 300 million times and is valued at $US 2.4 billion. The Rozelle couple have also garnered support from their neighbours including actor Gary Sweet. Echoing the thoughts of many parents, he said, ‘Bloody oath. Where was this app a few years back!’

Technology

We studied what happens when guys add their cats to their dating app profiles

These photos don’t just relay attractiveness; a recent study suggested that 43% of people think they can get a sense of someone’s personality by their picture. You might guess that someone who has included a photo of themselves hiking is an outdoorsy type of person. But as scientists who study human-animal interactions, we wanted to know what this meant for pet owners – in particular, male cat owners. If you’re a guy who owns a cat, what kind of effect does it have on suitors if you post a picture posing with your favourite feline? Prior studies suggested that women do judge a potential male partner based on whether he has pets. While they favour men with dogs, the results showed that they also give men with cats an edge over non-pet owners. Because of this, we reasoned that men pictured with cats would probably be viewed as more attractive and desirable than men who didn’t pose with any animals. In our study, we recruited 1,388 heterosexual American women from 18 to 24 years old to take a short anonymous online survey. In the survey, we presented them with photos of one of two young white men in their early 20s either posing alone or with a cat. To avoid biasing the women’s responses, we randomly presented which photo they saw first. Each participant only rated one man, with and without a cat. Each time the participants saw a photo, we asked them to rate the man pictured on several personality attributes, including his masculinity, femininity and date-ability. We also asked the women if they defined themselves as a “cat person,” “dog person,” “neither” or “both.” Most of the women found the men holding cats to be less dateable. This result surprised us, since previous studies had shown that women found men with pets to have higher potential as partners. They also thought the men holding cats were less extroverted and more neurotic, agreeable and open. Importantly, they saw these men as less masculine, too. This last point may explain our findings. Prior research suggests that women often seek masculine men – both in terms of physical appearance and behaviors. So the fact that women in our study found the photo of the man alone more masculine and more dateable supports the idea that women are likely to look first for clues related to masculinity when determining date-ability. We suspect old cultural norms may be playing a role in the responses. Past research suggests that male femininity and homosexuality are still perceived to be connected. Since cats are sometimes associated more closely with female owners – and therefore, considered a feminine pet – posing with cats may have primed the women taking our survey to default to this outdated trope, despite some popular media efforts to elevate the status of male cat owners. Alternatively, the perception of male cat owners as less extroverted and more neurotic, agreeable and open may have nudged our respondents to put these men in the “friend zone.” In other words, perhaps seeing a man pose with the cat suggests he might be a better confidant than date. It’s important to note that whether the women identified themselves as “cat people,” “dog people,” “both” or “neither” affected their perceptions. Women who self-identified as “cat people” were more inclined to view the men pictured with cats as more dateable or say they had no preference. Of course, like any research, our work has its limitations. Our sample is a very specific population – heterosexual, primarily white women, aged 18 to 24 years and living in the United States. We don’t know how these results would change if we surveyed, say, bisexual or gender-fluid women, men interested in men or individuals from different cultural backgrounds. And that’s the best part. This is a new, growing area of research, and it’s only one of a handful of potential studies on the relationship between pet ownership and first impressions on dating apps. This means we have our work cut out for us. But in the meantime, if heterosexual men are looking to get a match, it’s probably a good idea if they save showing off their photos with their favourite felines for the first or second date. Written by Misha Ketchell. This article first appeared on <a href="https://theconversation.com/we-studied-what-happens-when-guys-add-their-cats-to-their-dating-app-profiles-144999">The Conversation</a>.

Relationships

New Zealand’s COVID-19 Tracer app won’t help open a ‘travel bubble’ with Australia anytime soon

New Zealanders finally have access to the government’s new tracing app to help people monitor their movements as lockdown continues to ease. As businesses can now open, the <a href="https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-health-advice-general-public/contact-tracing-covid-19/nz-covid-tracer-app">NZ COVID Tracer app</a> allows people to keep a register of the places they visit. This “digital diary” can be used to contact people if it finds they have been in the same place as someone infected with COVID-19. But the app has some significant shortcomings. These won’t be addressed until at least June, which raises questions about whether it has been released too soon. How do you set up and use the app? Registering for the app is a four-step process. When you sign up for an account you are presented with a privacy statement. This tells you your personal information is securely stored by the Ministry of Health. The app then asks you to enter your email address and pick a password. Some may find the password requirements too difficult to meet, especially if you struggle to remember a password of at least ten characters of mixed lower and uppercase letters and numbers. After entering your email, you will receive a verification code via email to complete the registration. In step 4, the app asks you to enter your name and a phone number. The phone number is not mandatory as I was able to create an account using just my first and last names. An “Account created” message will then appear before you get to a home page with three navigational items: <ul> <li>dashboard (this is the current home page)</li> <li>scan (where you can scan the QR code, I’ll explain why in a moment)</li> <li>my profile (where you can log off, update your contact details and address, provide feedback and access a range of other general services such as privacy and security statements).</li> </ul> By scrolling down the dashboard page, you are presented with features to register your details, update your address and “do a daily self-isolation checking” – this last feature is labelled as coming soon. Two types of registrations? The register option asks you to enter your first name, any middle name, last name, phone number, date of birth, gender and ethnicity. This seems confusing as you must go through two forms of registration. First when registering for an account, as we saw earlier, and second when registering your details here. These two processes should have been streamlined into one. The app also asks for gender and ethnicity details, but the justification provided is too generic, saying this “helps us confirm we are serving all New Zealanders”. So how does the app work? The app helps you keep track of the places you visit, like checking in to a restaurant on Facebook. But this process is not done automatically. To add a place you visit to your digital diary, you must scan a QR code available at that location. It should be in the form of a poster advertised at the entrance of a business. But this means businesses must register for a QR code, via <a href="https://www.business.govt.nz/covid-19/contact-tracing">Business Connect</a>, and have it clearly advertised at their premises. By scanning the QR code, the app will then log the location, date and time you visit this business. You can’t manually enter the details of places you visit. How will authorities contact you? The information provided during registration will be sent to a National Close Contact Service (NCCS) so it can contact you if you are identified as having been in close contact with someone who tests positive for COVID-19. An update is expected in June, to allow you to transmit your digital diary of the locations you have visited to the NCCS. Until this function is implemented, if the NCCS contacts you, you will have to read out the locations you have signed into with the app. How will they know if you have been in contact with someone infected? Not via the app but through <a href="https://www.scoop.co.nz/stories/GE2005/S00123/nz-covid-tracer-app-released-to-support-contact-tracing.htm">contact tracing procedures</a> already in place. Until the auto upload is implemented, I don’t believe they should have released the app. This approach is a workaround for not using GPS to log your locations, as in the Facebook restaurant check-in scenario. This could be to avoid issues pertaining to location privacy. But this approach has shortcomings. It is not reliable to use in commonly used or open spaces, such as food courts, school entrances, airports, train stations or any other places where you could come in contact with other people. This will require the use of lots of QR codes and lots of scanning. The app is not useful when visiting friends and family. You don’t expect them to have QR codes at their houses, and they can’t actually get one. Comparing the NZ and Australian apps So how does the New Zealand app compare to Australia’s <a href="https://www.health.gov.au/resources/apps-and-tools/covidsafe-app?gclid=EAIaIQobChMIqJCL0-XB6QIViw4rCh0XKAWfEAAYASAAEgJyOfD_BwE">COVIDSafe</a> app? The New Zealand app is not scalable to use in Australia as it would require Australian businesses to register for a Business Connect QR code, which they can’t. Likewise, Australia’s app is not for New Zealand. Visitors to either country would need to use the app specific to that country. Countries such as Iceland, Italy and Norway have not shied away from using GPS to track their citizens’ whereabouts. Australia and Singapore opted to use Bluetooth technology for contact tracing without accessing people’s location information. New Zealand has opted for a softer approach to COVID-19 contact tracing by using only a digital diary. But the director-general of health, Ashley Bloomfield, <a href="https://www.hinz.org.nz/news/508335/Bluetooth-functionality-to-be-added-to-contact-tracing-app.htm">told Radio NZ Bluetooth technology</a> should be added as an optional extra feature in June. So, at this stage, the NZ COVID Tracer app seems to be a work in progress. It tries to balance or makes some trade-offs between privacy and usability. But this adds to the burden on businesses (the need to set up QR codes) and limits scope when visiting friends or relatives in New Zealand. On May 5 this year, the New Zealand and Australian prime ministers released a <a href="https://www.beehive.govt.nz/release/prime-ministers-jacinda-ardern-and-scott-morrison-announce-plans-trans-tasman-covid-safe">joint statement</a> to say they had: […] agreed to commence work on a trans-Tasman COVID-safe travel zone – easing travel restrictions between Australia and New Zealand. Such an arrangement would be put in place once it is safe to do so and necessary health, transport and other protocols had been developed and met. If the Australian COVIDSafe and NZ COVID Tracer apps are to be part of the solution in opening up travel between the nations, much more work will be needed to make the two apps far more compatible with each other. Written by Mahmoud Elkhodr. Republished with permission of <a href="/New%20Zealanders%20finally%20have%20access%20to%20the%20government’s%20new%20tracing%20app%20to%20help%20people%20monitor%20their%20movements%20as%20lockdown%20continues%20to%20ease.">The Conversation.</a>

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