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Screwed over: how Apple and others are making it impossible to get a cheap and easy phone repair

If Apple and other tech companies have their way, it will only become harder to have our phones and other devices repaired by third-party businesses. Smartphones and many other tech devices are increasingly being designed in ways that make it challenging to repair or replace individual components. This might involve soldering the processor and flash memory to the motherboard, gluing components together unnecessarily, or using non-standard <a href="https://www.ifixit.com/News/14279/apples-diabolical-plan-to-screw-your-iphone">pentalobe screws</a> which make replacements problematic. Many submissions to an Australian “right to repair” <a href="https://www.pc.gov.au/inquiries/current/repair/submissions#initial">inquiry</a> have called on tech manufacturers to provide a fair and competitive market for repairs, and produce products that are easily repairable. The <a href="https://www.pc.gov.au/inquiries/current/repair/issues/repair-issues.pdf">right to repair</a> refers to consumers’ ability to have their products repaired at a competitive price. This includes being able to choose a repairer, rather than being forced by default to use the device manufacturer’s services. But it seems Apple doesn’t want its customers to fix their <a href="https://www.vice.com/en/article/evmeya/apple-iphone-right-to-repair-california">iPhones</a>or <a href="https://www.inputmag.com/culture/apples-repair-policies-are-utterly-shameful-and-shouldnt-be-allowed-e-waste-recycling-macbooks-t2">Macbooks</a> themselves. The company has <a href="https://www.vice.com/en/article/nz85y7/apple-is-lobbying-against-your-right-to-repair-iphones-new-york-state-records-confirm">lobbied against</a> the right to repair in the United States and has <a href="https://www.npr.org/2020/11/18/936268845/apple-agrees-to-pay-113-million-to-settle-batterygate-case-over-iphone-slowdowns">been accused of deliberately slowing down</a> iPhones with older batteries. <a href="https://www.pewtrusts.org/en/research-and-analysis/blogs/stateline/2019/10/16/tech-giants-fight-digital-right-to-repair-bills">Opposition</a> against the right to repair from tech companies is to be expected. Cornering consumers into using their service centres increases their revenue and extends their market domination. In its defence, Apple has said <a href="https://time.com/4828099/farmers-and-apple-fight-over-the-toolbox/">third-party repairers</a> could use lower quality parts and also make devices vulnerable to hackers. It also defended its <a href="https://venturebeat.com/2019/08/14/apple-defends-iphone-unauthorized-battery-warning-as-a-safety-feature/">battery warning indication</a> as a “safety” feature, wherein it started to alert users if their phone’s replacement battery hadn’t come from a certified Apple repairer. In the US, Apple’s <a href="https://support.apple.com/irp-program">independent repair provider program</a> grants certain providers access to the parts and resources needed to fix its devices. Independent repair shops in <a href="https://www.apple.com/newsroom/2020/07/apple-expands-iphone-repair-services-to-hundreds-of-new-locations-across-the-us/">32 countries</a> can now apply, but the scheme has yet to extend outside the US. <h2>Impact on users</h2> With the iPhone 12 — the latest iPhone offering — Apple has <a href="https://www.ifixit.com/News/45921/is-this-the-end-of-the-repairable-iphone">made it even harder</a> for third-party repairers to fix the device, thereby increasing users’ reliance on its own services. Apple has hiked its <a href="https://support.apple.com/en-au/iphone/repair/service/screen-replacement">repair charges</a> for iPhone 12 by more than 40%, compared with the iPhone 11. It is <a href="https://support.apple.com/en-au/iphone/repair/service/screen-replacement">charging</a> more than A$359 to fix an iPhone 12 screen outside of warranty and A$109 to replace the battery. Historically, third-party repairers have been a cheaper option. But using a third-party repairer for an iPhone 12 could render some phone features, such as the camera, <a href="https://www.theverge.com/2020/10/30/21542242/apple-iphone-12-third-party-repairs-ifixit-camera-module-replacement">almost inoperable</a>. According to reports, fixing the iPhone 12’s camera requires <a href="https://9to5mac.com/2020/10/30/iphone-12-camera-repair/">Apple’s proprietary</a> system configuration app, available only to the company’s own authorised technicians. It’s not just Apple, either. <a href="https://www.techradar.com/au/news/samsungs-galaxy-s20-ultra-is-unsurprisingly-difficult-to-repair">Samsung’s</a> flagship phones are also quite tricky for third-party repairers to fix. <h2>Impact on environment</h2> When certain parts for repairs aren’t available, manufacturers will produce new phones instead, consuming <a href="https://www.envirotech-online.com/news/environmental-laboratory/7/breaking-news/how-do-smartphones-affect-the-environment/48339">more energy and resources</a>. In fact, manufacturing one smartphone <a href="https://www-sciencedirect-com.ezproxy.cqu.edu.au/science/article/pii/S095965261733233X">consumes</a> as much energy as using it for ten years. As smartphones become harder to repair, electronic waste will grow. Apple and Samsung both cited environmental benefits when they announced they would no longer ship <a href="https://theconversation.com/apples-iphone-12-comes-without-a-charger-a-smart-waste-reduction-move-or-clever-cash-grab-148189">chargers</a> with their phones. Yet, they’ve turned a blind eye to the environmental damage that would arise from completely cornering the repair market. The average Australian home has <a href="https://thinktv.com.au/facts-and-stats/australian-homes-are-experiencing-a-screen-explosion/">6.7 devices</a>, including televisions, personal computers, laptops, tablets and smartphones. With diminishing opportunities for repair, the environmental burden from disposing of these devices will increase. <h2>What is being done?</h2> Phone giants make it tough for third-party repairers to do their job in a variety of ways. This includes constantly changing designs, adding hurdles to the repair process, and restricting access to parts, diagnostic software and repair documentation. Meanwhile, consumers are left with broken phones and huge repair bills — and repairers are left with less business. The fight to remove barriers to repair is gaining momentum outside Australia, too, in countries including <a href="https://www.policyalternatives.ca/publications/monitor/when-will-canadians-have-right-repair">Canada</a>, the <a href="https://www.thetimes.co.uk/article/right-to-repair-means-spare-parts-for-household-appliances-mr5gmkjxr">United Kingdom</a> and the <a href="https://www.repair.org/legislation">United States</a>. Legislative reforms have been introduced in the <a href="https://repair.eu/news/european-parliament-calls-for-ambitious-right-to-repair/">European Union</a> and <a href="https://www.vice.com/en/article/93wy8v/newly-passed-right-to-repair-law-will-fundamentally-change-tesla-repair">Massachusetts</a>. France has introduced a <a href="https://www.ecologie.gouv.fr/indice-reparabilite">Repairability Index</a> requiring electrical and electronic equipment companies to inform consumers about their products’ repairability on a scale of one to ten. This takes into account the ease of repairability, availability and price of spare parts and availability of technical repair documents. <h2>The path moving forward</h2> Until the push for right to repair legislative reform gathers pace globally, consumers will have little choice but to pay up to big companies to access their authorised repair services. If they don’t, they may risk losing their warranty, ending up with a non-functional device and even <a href="https://static1.squarespace.com/static/5e449c8c3ef68d752f3e70dc/t/5ea8a6d93b485d0feb9b5d6b/1588111098207/Report_RightToRepair_HanleyKellowayVaheesan-1.pdf">infringing</a> upon the manufacturers’ software copyrights. Ideally, phone companies (and others) would assist users with the repair process by providing replacement parts, repair documentation and diagnostic tools to third-party repairers. This would also help <a href="https://www.apple.com/au/newsroom/2020/07/apple-commits-to-be-100-percent-carbon-neutral-for-its-supply-chain-and-products-by-2030/">Apple</a> and <a href="https://www.samsung.com/us/aboutsamsung/sustainability/environment/">Samsung</a> reduce their carbon footprint and achieve their environmental goals. Although the way things are going, it’s unlikely tech companies will be able to escape their self-inflicted repair obligations. In the past, Apple CEO Jeff Williams has <a href="https://www.apple.com/newsroom/2019/08/apple-offers-customers-even-more-options-for-safe-reliable-repairs/">said, "</a>we believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested." But with only so much workforce available even to Apple, sharing the load with smaller repairers will help. And for consumers’ benefit, the right to repair legislation must be taken seriously, with consistent repairability scores developed across the globe. Image credits: Getty Images This article originally appeared on <a href="https://theconversation.com/screwed-over-how-apple-and-others-are-making-it-impossible-to-get-a-cheap-and-easy-phone-repair-156871" target="_blank" rel="noopener">The Conversation</a>.

Technology

6 smartphone repairs you shouldn’t pay someone to fix

Restore your charge If your phone won’t charge when plugged in, the cord might not be the problem. The charging port often accumulates lint and debris from your pockets and bags, which can block the connecting pins, causing it to charge more slowly or not at all. Fortunately, there’s a low-tech solution. “You can use a safety pin and run it around the inside of the port on your phone to clear it out,” recommends Shayne Sherman, CEO of TechLoris. “If your phone isn’t charging, give this a try before buying a new cord.” You can also use a flat toothpick to remove anything that’s blocking the pins that connect to the charging cable. Clean up fuzzy noise Turned off by inferior sound when you plug speakers into your headphone jack? Just like with your charging port, dirt or debris can cause your device to stop turning on or prevent you from hearing your phone calls, says Liz Hamilton, director of People and Customers at Mobile Klinik, a mobile phone repair business. “Cleaning out your ports can be done carefully with a few quick blasts of compressed air to the area, or even with a cotton bud (remove some of the cotton if you have to get it to fit) and use a high alcohol content cleaner to wipe out the area,” Hamilton says. Replace a shattered screen This one is only for the DIY-confident. “If you’re tech-savvy and willing to risk your expensive device that has many fragile and tiny parts, you can probably fix a screen yourself,” Hamilton says. But you’ll need the right tools for this smartphone repair job, she adds. And it’s easier to replace the screen on some devices than others. For iPhones, for example, iFixit.com recommends applying some heat to soften the adhesive, keeping the screen on, and using opening picks to slice the adhesive apart in order to carefully pry the screen off. That said, replacing a cracked screen is more involved on Android devices such as the Samsung Galaxy series, says Craig Lloyd of iFixit. For example, you’ll need to take the back glass panel off first, which adds steps and complexity to the repair. You’ll probably need to invest in a new case, too. Resurrect a soaked phone If your phone takes an unexpected swim, don’t follow the common wisdom to place it in a bag of rice. As it absorbs water, the rice can get gummy and stick in your phone’s ports. Rice is good for absorbing external moisture, but it could miss some internal moisture that could continue to harm your phone. Instead, the first thing you should do for smartphone repair is simply remove the phone from the water source and turn it off immediately. “Let it dry completely before attempting to turn it back on,” Lloyd says. “You can use a blow dryer on a cool setting to help dry out ports and such.” Some experts also recommend hoarding the packets of silica gel that come with shoes and keeping them in an airtight container (to prevent them from absorbing moisture). Then, when your phone takes a dive, placing it in that same airtight container allows those little packets to work their magic. If your phone still isn’t working, though, many experts recommend that the safest bet for water damage is to turn off your phone and take it to a professional. “Good professionals will give you a free diagnosis and quote before any work is done and the best professionals won’t charge you if they can’t fix it, regardless of the efforts they take to save your device,” Hamilton says. Replace the battery Wouldn’t it be great if it were as easy to replace the batteries in your phone as it is to switch out the ones in your remote control? Unfortunately, batteries are glued down in most phones, so replacing them is more of an involved process for smartphone repair. iFixit has detailed instructions to replace the battery in a Samsung Galaxy. Putting in a new battery is easier in iPhones, however, because they have handy pull tabs on the adhesive that makes battery removal a bit easier, Lloyd says. You should be aware, however, that opening your phone will void your warranty. Many phone manufacturers (including Apple) will replace your phone battery for free if it’s still under warranty, and for a small fee even if it’s not. Improve a mediocre lens Have you always dreamed of taking super-clear photos or having the ability to focus in close on flowers or faces? You need a macro lens! Sadly, most phone cameras don’t come with one. You could buy one, or you could use this neat trick to improve your camera for free. Get that DVD player you don’t use any more (thanks, streaming) and salvage the lens: It’s the little piece that guides the disc-reading laser. Dig out the glue to free the lens. You can either place it over your phone camera and secure it with some putty, or put it on some tape, cut a hole, and simply stick it over the lens. This will give you such extreme focus that you can even see the cell structure of an onion! Image credits: Getty Images This article originally appeared in <a href="https://www.readersdigest.co.nz/true-stories-lifestyle/science-technology/6-smartphone-repairs-you-shouldnt-pay-someone-to-fix">Reader's Digest</a>.

Technology

Five minute fixes: car care and repair on a budget

All those seemingly unimportant cosmetic problems with your car can add up when it is time to sell. Here’s how to fix a range of automobile problems yourself quickly and efficiently. A rock chipped my windshield <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844627/car-fix1.jpg" alt="" data-udi="umb://media/072bedc1b8dc487db1b4c594c466831c" /> Image: Shutterstock A pebble tumbles out of a dump truck on the highway, your windshield smacks it at the maximum speed limit and your day is ruined. Not necessarily – small chips and bullseye cracks are easy to repair. First, keep dust, mud, bird droppings, and such out of the crack, because they will interfere with the repair. So pull over and put some clear plastic tape over the windshield crack until you can make your permanent fix. Then tend to the crack as soon as possible. Changes in temperature and everyday vibration caused by driving can worsen the crack. Swing by an auto parts store and pick up a clear epoxy repair kit designed specifically for windshields. They can be pretty cheap. Apply the adhesive according to the package directions. Do-it-yourself fixes won’t work well for cracks larger than, say, 30 centimetres. For those, you’ll need to have the windshield replaced by a professional. Someone scratched my car's finish <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844626/car-fix2.jpg" alt="" data-udi="umb://media/3e85e8f3a66547b584c27c853f42ce0a" /> Image: Shutterstock Rub your finger gently over the scratch. If you can’t feel the indentation made by the scratch, you’re in luck. Only the surface clear coat was marred, not the paint layer. Go to an auto parts store, pick up a polish (many feature scratch-removing properties), and follow the package directions. If you can feel the scratch on the surface of your car’s finish, buffing and polishing will not help. The only solution is to paint over the scratch to make it less noticeable. Browse through the fingernail polish available in your home, a drugstore, or a department store. When you find a shade that matches the colour of your car, delicately paint over the scratch and let it dry. If you mess up the patch job, dab on a little nail polish remover with a cotton swab to clean it up, let it dry, and start over. Auto parts stores also sell touch-up marking pens and coloured polishes that will disguise a scratch temporarily. I ripped my car seat <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844625/car-fix3.jpg" alt="" data-udi="umb://media/fd2b5cefab3b4d0ebfcd00ba7a3b4337" /> Image: Shutterstock If you’ve cut a gash in your car’s leather or vinyl upholstery, find duct tape that matches the colour of the upholstery and cut a piece just large enough to cover the rip. Auto parts stores sell duct tape in a wide range of colours. The tape will mask the wound until you can get it permanently repaired at an upholstery repair shop. Auto parts stores also sell colour-matching adhesive repair kits for leather and vinyl upholstery. Duct tape and do-it-yourself repair kits don’t work quite as well on fabric, however. For large fabric tears, you’ll need the help of an auto upholstery shop. I'm worried my child's car seat isn't secure <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844624/car-fix4.jpg" alt="" data-udi="umb://media/180a8c402ef2422f84dc23ff6eea0bbe" /> Image: Getty Images You never want to put your kids in harm’s way. But an incorrectly installed car seat is doing just that. To find out if your car seat is up to snuff, take a quick ride to your local police station. Most police are trained to spot a faulty car seat and will be able to secure yours properly. In addition, many libraries, doctor’s offices, day care centres, and other places where kids congregate hold free car-seat checkups. Find out when the next one is scheduled. My car has been dented <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844623/car-fix5.jpg" alt="" data-udi="umb://media/3bb486a27ec24dd0a80a484bb6412906" /> Image: Getty Images Here are two ways to fix a dent without taking your car to the shop: If the dent is on or near the wheel arch, you’ll be able to tap it out with a hammer, but only after you unscrew the black plastic shields under the arch. To do this, first make sure the emergency brake is in place. Next, using a small screwdriver, unscrew the four to six screws holding the shield in place. Depending on the size of the dent, use either your fingers or a hammer to knock out the dent. Of course, if the dent is on the plastic shield itself, there is no need to take it off. Just get underneath it and push out the plastic with your fingers. If the dent is on the side of your car, you’ll need a little suction to repair it. Find anything with a suction cup attached. Many automatic pencil sharpeners, for instance, have them on their bases. Most auto supply stores sell suction cups for pulling out dents. They cost about $7. Take the cup, place it directly over the dent, and pull it off. That wonderful pop sound indicates you’ve pulled the body back into shape. I got car wax on my bumper <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844622/car-fix6.jpg" alt="" data-udi="umb://media/ac244476aab44f5fb6bc2029ccfb13d1" /> Image: Getty Images Until they make car wax that easily comes off plastic car components, thank goodness for WD-40. Spray a little of it on the wax and wipe it off with a rag or an old toothbrush. This also works for wax that gets into crevices. All those seemingly unimportant cosmetic problems with your car can add up when it is time to sell. Here’s how to fix a range of automobile problems yourself quickly and efficiently. I can't jump-start a dead car battery <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844621/car-fix7.jpg" alt="" data-udi="umb://media/17ce1b848abf4f9b82939a62ca47590c" /> Image: Getty Images You found a kind soul to help you cable up your reluctant car battery, but the engine still won’t turn over. Don’t despair. The good news is that a car battery might get really, really weak, but it’s never completely dead. If your jump-start isn’t working and there’s a lot of corrosion around the battery terminals where you attach the cables, pour a can of cola on the corroded area. The acid in the cola will dissolve the corrosion, improving your connection and increasing your odds of a successful jump-start. The cola also contains electrolytes, which will help improve the electrical flow. Once you get home, wash the battery with a little bit of water to get rid of the cola residue. My car is specked with stubborn sap <img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7844620/car-fix8.jpg" alt="" data-udi="umb://media/7aecadfd8b7e4b2c96b7735abc475dc5" /> Image: Getty Images Soap and water won’t remove sap stuck to the finish of your car. But there is a simple solution. Pour a drop of rubbing alcohol directly on the sap spot, rub with your fingertips, and watch the marks disappear. No need to rinse, either. The alcohol will evaporate. This article first appeared in <a rel="noopener" href="https://www.readersdigest.co.nz/true-stories-lifestyle/five-minute-fixes-car-care-and-repair-budget" target="_blank">Reader’s Digest</a>. For more of what you love from the world’s best-loved magazine, <a rel="noopener" href="http://readersdigest.innovations.co.nz/c/readersdigestemailsubscribe?utm_source=over60&utm_medium=articles&utm_campaign=RDSUB&keycode=WRN93V" target="_blank">here’s our best subscription offer.</a> <img style="width: 100px !important; height: 100px !important;" src="https://oversixtydev.blob.core.windows.net/media/7820640/1.png" alt="" data-udi="umb://media/f30947086c8e47b89cb076eb5bb9b3e2" />

Money & Banking

Brothers in arms: Prince William and Harry repairing severed relationship

After reported tension between Prince William and Prince Harry, claims have been made that the brothers are “back in touch” and sorting through their issues with each other. “There have been clearly some quite major rifts in that relationship, but things have got better and I know that William and Harry are in touch on the phone,” royal expert Katie Nicholl explained to ET. “They have done video calls together, they have done a lot of family birthdays and I think with Prince Charles not being well, that really forced the brothers to pick up the phone and get back in touch.” Nicholl says Harry felt homesick after touching down in L.A, but has found the “right time” to patch things up with his big brother. “I think there is a sense of relief on both sides that this high drama is now a thing of the past,” she said. “The Sussexes are free to get on with their new lives [and] the Cambridges can get back to their old lives without all the upset and drama that was clearly a big deal behind the scenes. “I think Kate and William miss Harry and Meghan to a degree, but certainly they miss Harry [being] around and part of their lives.” Nicholl went on to say it’s not a far-fetched idea to believe the Duke and Duchess of Cambridge took part in a birthday video call to Archie. “I am quite sure there would have been communication between the Cambridges and the Prince of Wales and I am told Harry picks up the phone regularly to his grandmother, the queen,” Nicholl said. “They had that same call on her birthday. I'm sure there was a Zoom birthday call for Archie, too.” Prince Harry and Meghan Markle announced they were stepping down as senior royals in January, and wrapped up their last required duties by April. While giving a speech at a private dinner in London for his charity Sentebale, the Duke of Sussex said he had “no other option” than to step down. “The decision that I have made for my wife and I to step back is not one I made lightly … there really was no other option,” he said. “I have accepted this, knowing that it doesn’t change who I am or how committed I am. He went on to add: “But I hope that helps you understand what it had to come to, that I would step my family back from all I have ever known, to take a step forward into what I hope can be a more peaceful life.”

Relationships

Prince William and Duchess Kate launch global prize to “repair the Earth”

The Duke and Duchess of Cambridge have announced a global prize to tackle the world’s biggest climate issues. Prince William and Kate launched the Earthshot Prize on New Year’s Eve, pledging a “decade of action to repair the Earth.” It is being hailed as “the most prestigious environment prize in history.” Prince William said: “The earth is at a tipping point and we face a stark choice: either we continue as we are and irreparably damage our planet or we remember our unique power as human beings and our continual ability to lead, innovate and problem-solve”. <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/B6vCzi4lF0X/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <a style="color: #000; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none; word-wrap: break-word;" rel="noopener" href="https://www.instagram.com/p/B6vCzi4lF0X/?utm_source=ig_embed&utm_campaign=loading" target="_blank">"The earth is at a tipping point and we face a stark choice: either we continue as we are and irreparably damage our planet or we remember our unique power as human beings and our continual ability to lead, innovate and problem-solve. • Remember the awe inspiring civilisations that we have built, the life-saving technology we have created, the fact that we have put a man on the moon. • People can achieve great things. And the next ten years present us with one of our greatest tests - a decade of action to repair the Earth.” • Led by Prince William and a global alliance, the @EarthshotPrize will inspire the the planet’s greatest problem solvers to solve Earth’s greatest problems: the emergencies facing our natural world. Take a look at our previous post to see the launch film, and follow @EarthshotPrize to stay updated. Photo 📷 by The Duchess of Cambridge, taken at a glacier in the Hindu Kush mountain range, situated in the Chitral District of Pakistan’s Khyber-Pakhtunkwa Province.</a> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;">A post shared by <a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px;" rel="noopener" href="https://www.instagram.com/kensingtonroyal/?utm_source=ig_embed&utm_campaign=loading" target="_blank"> Kensington Palace</a> (@kensingtonroyal) on Dec 31, 2019 at 3:25am PST </div> </blockquote> The Earthshot Prize will be awarded five times each year between 2021 and 2030, to those individuals or organisations that manage to come up with effective solutions to environmental problems. Kensington Palace shared a photo of the Duke of Cambridge, which was taken by the Duchess, at a melting glacier in the Hindu Kush mountain range during their recent tour of Pakistan. It was posted alongside a video message narrated by naturalist Sir David Attenborough who said the prize would go to “visionaries rewarded over the next decade for responding to the great challengers of our time” warning “we can no longer take life as we know it for granted.” <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/B6u_5AyFJqU/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="12"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <a style="color: #000; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none; word-wrap: break-word;" rel="noopener" href="https://www.instagram.com/p/B6u_5AyFJqU/?utm_source=ig_embed&utm_campaign=loading" target="_blank">Who is ready to lead as we make the 2020s a decade of action to repair our planet? Introducing the @EarthshotPrize 🌍 the most prestigious environment prize in history. Led by Prince William and a global alliance, the Earthshot Prize will inspire the the planet’s greatest problem solvers to solve Earth’s greatest problems: the emergencies facing our natural world. Follow @EarthshotPrize to find out more and see the full launch film, narrated by Sir David Attenborough.</a> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;">A post shared by <a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px;" rel="noopener" href="https://www.instagram.com/kensingtonroyal/?utm_source=ig_embed&utm_campaign=loading" target="_blank"> Kensington Palace</a> (@kensingtonroyal) on Dec 31, 2019 at 3:00am PST </div> </blockquote> Hillary Clinton has also backed the prize, tweeting: “With Australia on fire and the Arctic in meltdown, it’s clear we’re in a climate emergency. I’m proud to support @EarthshotPrize from @KensingtonRoyal, a new effort to inspire Earth’s greatest problem solvers to repair the natural world.” A number of challenges will be announced in the upcoming months, aimed at finding at least 50 solutions to the “world’s greatest problems” including “climate and energy, nature and biodiversity, oceans, air pollution, and fresh water”. The prize is being led by Prince William and multiple others from around the world including philanthropists and organisations.

Caring

Easy DIY skin repair body cream

If lavender is my favourite calming herb, then calendula would have to be my favourite skin healer. Calendula has a long history as a vulnerary herb, meaning that it stimulates tissue repair. We’ll start with an infused oil of this bright orange flower, then turn it into a totally clean alternative to commercial body moisturisers, loaded with bonus skin-healing benefits. You will need: <ul> <li>3 teaspoons emulsifying wax</li> <li>50 millilitres calendula infused oil (see page 60 for instructions)</li> <li>90 millilitres water</li> <li>10 millilitres calendula tincture (see page 57 for instructions)</li> <li>10–20 drops lavender essential oil</li> </ul> Method: <ol start="1"> <li>Create a double boiler by placing a pyrex bowl over a saucepan with a little water in it. Be careful to make sure that the water doesn’t reach the base of the bowl.</li> <li>Add the emulsifying wax and infused oil to the bowl and bring to a simmer over a low heat. Stir well until all the wax has melted and the two are well combined.</li> <li>In a second double boiler, combine the water and tincture. Heat the mixture to the same temperature as the wax and infused oil—you’ll need a kitchen thermometer to do this!</li> <li>Slowly (very slowly) add the water/tincture mix to the wax/oil, whisking as it cools to maintain the emulsion. If this step is rushed, or if the two components weren’t the same temperature to begin with, your cream may split and be ruined.</li> <li>Transfer to an amber glass jar, and give it an occasional stir until it has cooled and thickened.</li> <li>Stir through the lavender essential oil.</li> <li>Seal the jar and transfer to the fridge, to be used within two months.</li> </ol> TIP: I also make a chamomile and jasmine version of this cream, which is a much gentler anti- inflammatory and great for those with sensitive skin. Replace the calendula tincture and infused oil with those made from chamomile flowers, and substitute 5–10 drops of jasmine essential oil for the lavender oil. <img width="119" height="169" src="https://oversixtydev.blob.core.windows.net/media/39783/garden-apothecary-cover_119x169.jpg" alt="Garden Apothecary Cover" style="float: right;"/> This is an edited extract from The Garden Apothecary by Reece Carter (Harlequin $39.99).

Beauty & Style

Tips to repair a distant grandparent-grandchild relationship

Whether it’s due to internal or external issues, more and more grandparents are finding themselves as “sometimes visitors” in the lives of their grandchildren. This may be far from the vision they had of themselves as a “nanna” or “pop” and for many it is a source of great sadness and frustration. Sadness due to missing out on such an important and wonderful time in the lives of their grandchildren and frustration at perhaps not knowing how to change the way things currently sit. The good news? It doesn’t have to be the way it is. Whether you’re a new nanna or old hand at the grand parenting game, you can improve your state of mind and bridge the distance to your grandchildren by taking two important steps. 1. Adjust your expectations It’s very normal to have an idea of the kind of grandparent you’re going to be when your long awaited grandchild arrives. The problem sometimes arises when your expectations of your role and your child’s expectations differ. Welcoming a new baby can be an eye opening and mind-blowing experience for the new parents and where you sit in the family hierarchy is potentially the last thing on their mind. The key is working towards creating a grandparent-grandchild relationship that everyone is happy with. Instead of grandparenting on your own terms, ask parents how they see your role and work with that. You’re not standing alone in your role as grandparents, instead you are part of a wider network of caregivers that all need to work together to meet the different needs of the child you all love and want the best for. 2. Mum’s the word While dad plays a role, more often than not, the gatekeeper of the grandparent-grandchild relationship is mum. Regardless of how your relationship with your daughter in law was before baby, you’ll need to either repair, rejuvenate or completely re-invent it if you want to play a role in your grandchild’s life. The best way to warm your MIL-DIL relationship? Show interest in her as a person, and not just as the mother of your grandchild. Be interested in her, and what her day is like, even if you sometimes struggle to find middle ground. Find one thing and focus and build the relationship on that. In addition, you examine your own behaviour. It is very unlikely that your DIL is prickly towards you for absolutely no reason whatsoever. Perhaps she is misinterpreting your well-meaning child rearing advice as meaning you disapprove of her parenting. Whatever it is, when you pinpoint a possible trigger, quietly change your ways. The most important thing to remember? Don’t give up! It can be easy to give up and throw up their hands in the air. Keep trying! You might just have to try different things. Because when it comes to your grandchildren, communication is a lifelong effort. Related links: <a href="/lifestyle/family-pets/2016/06/how-to-cope-with-a-jealous-pet-when-grandkids-come-along/">How to cope with a jealous pet when grandkids come along</a> <a href="/lifestyle/family-pets/2016/06/what-great-grandparents-have-in-common/">What great grandparents have in common</a> <a href="/lifestyle/family-pets/2016/05/5-non-screen-ways-to-entertain-the-grandkids-at-home/">5 non-screen ways to entertain the grandkids at home</a>

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Screwed over: how Apple and others are making it impossible to get a cheap and easy phone repair

6 smartphone repairs you shouldn’t pay someone to fix

Five minute fixes: car care and repair on a budget

Brothers in arms: Prince William and Harry repairing severed relationship

Prince William and Duchess Kate launch global prize to “repair the Earth”

Easy DIY skin repair body cream

Tips to repair a distant grandparent-grandchild relationship

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Catalogues

Travel

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Screwed over: how Apple and others are making it impossible to get a cheap and easy phone repair

6 smartphone repairs you shouldn’t pay someone to fix

Five minute fixes: car care and repair on a budget

​Brothers in arms: Prince William and Harry repairing severed relationship

Prince William and Duchess Kate launch global prize to “repair the Earth”

Easy DIY skin repair body cream

Tips to repair a distant grandparent-grandchild relationship

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Brothers in arms: Prince William and Harry repairing severed relationship