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From COVID to gastro, why are cruise ships such hotbeds of infection?

<p><em><a href="https://theconversation.com/profiles/thea-van-de-mortel-1134101">Thea van de Mortel</a>, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a></em></p> <p>Dual outbreaks of <a href="https://www.abc.net.au/news/2023-11-12/grand-princess-ship-adelaide-covid-19-gastroenteritis/103095704">gastro and COVID</a> on the Grand Princess cruise ship that docked in Adelaide on Monday <a href="https://www.theguardian.com/australia-news/2023/nov/13/grand-princess-cruise-ship-covid-gastro-outbreak-docks-adelaide-south-australia">have now been declared over</a> by the <a href="https://www.canberratimes.com.au/story/8421009/cruise-ship-doctor-declares-dual-virus-outbreaks-over/">doctor on board</a>.</p> <p>A spokesperson for Princess Cruises, which operates the ship, said a number of passengers had presented with symptoms <a href="https://www.9news.com.au/national/grand-princess-no-double-covid19-gastro-outbreak-on-ship-cruise-line-says/5d02d423-3289-4a2b-a580-1ed565b78027">on a previous voyage</a>. But the ship has since been disinfected and the number of people who were ill when the ship arrived into Adelaide was said to be in single digits.</p> <p>While this is positive news, reports of infectious outbreaks on cruise ships evoke a sense of deja vu. We probably all remember the high-profile COVID outbreaks that occurred on cruise ships in 2020.</p> <p>So what is it about cruise ships that can make them such hotspots for infection?</p> <h2>First, what causes these outbreaks?</h2> <p>Respiratory infectious outbreaks on cruise ships may be caused by <a href="https://wwwnc.cdc.gov/travel/yellowbook/2024/air-land-sea/cruise-ship-travel">a range of pathogens</a> including SARS-CoV-2 (the virus that causes COVID) and influenza viruses. These can be spread by <a href="https://www.pnas.org/doi/10.1073/pnas.2015482118">respiratory droplets and aerosols</a> released when people breathe, talk, laugh, cough and sneeze.</p> <p>Historically, <a href="https://jmvh.org/article/the-navy-and-the-1918-19-influenza-pandemic/">troop transport ships</a> also helped to spread the lethal 1918 flu virus between continents.</p> <p>Gastro outbreaks on cruise ships are similarly well documented. More than 90% of cruise ship gastro outbreaks are caused by <a href="https://wwwnc.cdc.gov/travel/yellowbook/2024/air-land-sea/cruise-ship-travel#infectious">norovirus</a>, which is spread from person to person, and through contaminated objects or contaminated food or water.</p> <p>Gastro can also be caused by other pathogens such as <a href="https://wwwnc.cdc.gov/travel/yellowbook/2024/air-land-sea/cruise-ship-travel">bacteria in contaminated food or water</a>.</p> <h2>What is the risk?</h2> <p>In 2020, around 19% of <a href="https://www.bmj.com/content/369/bmj.m1632">Diamond Princess</a> passengers and crew docked in Japan tested positive to COVID. Ultimately, nearly one in four <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8739343/">Ruby Princess</a> passengers and crew docked in Sydney tested positive.</p> <p>However, COVID generally presents a lesser risk nowadays, with most people having some level of immunity from vaccination or previous infection. The outbreak on the Grand Princess appears to have been much smaller in scale.</p> <p>A <a href="https://www.sciencedirect.com/science/article/abs/pii/S1477893916300680">three-year study</a> before COVID of influenza-like illness (which includes fever), acute respiratory illness (which <a href="https://www.cdc.gov/flu/about/glossary.htm">doesn’t require fever</a> to be present) and gastro on cruise ships found these were diagnosed in 32.7%, 15.9% and 17% of ill passengers, and 10.9%, 80% and 0.2% of ill crew, respectively.</p> <p>An <a href="https://www.cdc.gov/mmwr/volumes/70/ss/ss7006a1.htm">analysis</a> of data from 252 cruise ships entering American ports showed the overall incidence of acute gastro halved between 2006 and 2019. Passenger cases decreased from 32.5 per 100,000 travel days to 16.9, and crew cases from 13.5 per 100,000 travel days to 5.2. This decline may be due to a <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6382806/">combination</a> of improved hygiene and sanitation standards.</p> <p>The risk of getting sick with gastro was significantly higher on <a href="https://www.cdc.gov/mmwr/volumes/70/ss/ss7006a1.htm">bigger ships and longer voyages</a>. This is because the longer you are in close contact with others, the greater the chance of exposure to an infectious dose of viruses or bacteria.</p> <h2>Why are cruise ships infection hotspots?</h2> <p>On cruise ships, people tend to <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8739343/">crowd together</a> in confined spaces for extended periods. These include dining halls, and during social activities in casinos, bars and theatres.</p> <p>The risk goes up when the environment is noisy, as more droplets and aerosols are shed when people are <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6382806/">laughing, shouting or talking loudly</a>.</p> <p>Passengers may come from <a href="https://www.sciencedirect.com/science/article/abs/pii/S1477893916300680?via%3Dihub">multiple countries</a>, potentially bringing variants from different parts of the world. Influenza, which is usually seasonal (late autumn to early spring) onshore, can occur at any time <a href="https://academic.oup.com/cid/article/31/2/433/295546">on a cruise ship</a> if it has international passengers or is calling at international ports.</p> <p>Human behaviour also contributes to the risk. Some passengers <a href="https://academic.oup.com/jtm/article/15/3/172/1821220">surveyed</a> following cruise ship gastro outbreaks indicated they were ill when they boarded the ship, or they became ill but didn’t disclose this because they didn’t want to pay for a doctor or be made to isolate, or they thought it wasn’t serious.</p> <p>Those who became ill were more likely than those who did not to think that hand hygiene and isolation were not effective in preventing infection transmission, and were less likely to wash their hands after using the toilet. Given <a href="https://www.health.nsw.gov.au/Infectious/factsheets/Pages/norovirus.aspx">faecal contamination</a> is a major source of norovirus transmission, this is concerning.</p> <p>While there are usually a la carte dining options on board, many people will choose a buffet option. From personal experience, food tongs are handled by multiple people, some of whom may not have cleaned their hands.</p> <h2>What can help?</h2> <p>The <a href="https://www.health.gov.au/news/ahppc-statement-advice-to-support-safe-cruising">Department of Health and Aged Care</a> recommends cruise companies encourage crew and passengers to be up-to-date with flu and COVID vaccinations, and encourage anyone who becomes ill to stay in their cabin, or at least avoid crowded spaces and wear a mask in public.</p> <p>They also recommend cruise ships have a plan to identify and contain any outbreaks, including testing and treatment capacity, and communicate to passengers and crew how they can reduce their transmission risk.</p> <p>All passengers and crew should report any signs of infectious illness, and practice good hand hygiene and <a href="https://www.cdc.gov/oralhealth/infectioncontrol/faqs/respiratory-hygiene.html">respiratory etiquette</a>, such as covering their mouth if coughing or sneezing, disposing of used tissues, and washing or sanitising hands after touching their mouth or nose.</p> <p>South Australia’s chief health officer has <a href="https://www.abc.net.au/news/2023-11-13/grand-princess-ship-covid-gastro-docks-in-adelaide/103096836">commended</a> the Grand Princess crew for their infection protection and control practices, and for getting the outbreak under control.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/217534/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /></p> <p><a href="https://theconversation.com/profiles/thea-van-de-mortel-1134101"><em>Thea van de Mortel</em></a><em>, Professor, Nursing, School of Nursing and Midwifery, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-covid-to-gastro-why-are-cruise-ships-such-hotbeds-of-infection-217534">original article</a>.</em></p>

Cruising

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Gastro or endometriosis? How your GP discusses uncertainty can harm your health

<p>You wake with stomach pain that worsens during the day and decide to see your doctor. You describe your symptoms and your doctor examines you. Then the doctor says, “From what I hear, I think you could just have a stomach bug. Rest and come back in three days.”</p> <p>This might be a less definitive answer than you’re after. But doctors can’t always be sure of a diagnosis straight away. As <a href="https://link.springer.com/article/10.1007/s11606-022-07768-y">my review</a> shows, doctors use various ways of communicating such uncertainty.</p> <p>Sometimes there is a mismatch between what doctors say when they’re uncertain and how patients interpret what they say, which can have harmful consequences.</p> <h2>Why does uncertainty matter?</h2> <p>Doctors <a href="https://link.springer.com/article/10.1007/s11606-017-4164-1">cannot always explain</a> what your health problem is or what caused it. Such diagnostic uncertainty is a normal and <a href="https://doi.org/10.1001/jama.2022.2141">ever-present part</a> of the processes leading to a diagnosis. For instance, doctors often have to rule out other possible diagnoses before settling on one that’s most likely.</p> <p>While doctors ultimately get the diagnosis right <a href="http://dx.doi.org/10.1136/bmjqs-2012-001615">in 85-90%</a> of cases, diagnostic uncertainty can lead to diagnostic delays and is a huge contributor to harmful or even deadly misdiagnoses.</p> <p>Every year, <a href="https://www.mja.com.au/system/files/issues/213_07/mja250771.pdf">an estimated</a> 21,000 people are seriously harmed and 2,000-4,000 people die in Australia because their diagnosis was delayed, missed or wrong. That could be because the wrong treatment was provided and caused harm, or the right treatment was not started or given after the condition had already considerably progressed. More than <a href="https://www.mja.com.au/system/files/issues/213_07/mja250771.pdf">80% of diagnostic errors</a> could have been prevented.</p> <p>Three medical conditions – infections, cancer and major vascular events (such as strokes or heart attacks) – are the so-called “<a href="https://doi.org/10.1515/dx-2019-0019">Big Three</a>” and cause devastating harm if misdiagnosed.</p> <p>In my review, the top three symptoms – fever, chest pain and abdominal pain – were most often linked to diagnostic uncertainty. In other words, most of us will have had at least one of these very common symptoms and thus been at risk of uncertainty and misdiagnosis.</p> <p>Some groups are less likely to be diagnosed correctly or without inappropriate delay than others, leading to <a href="https://doi.org/10.1001/jama.2022.7252">diagnostic inequities</a>. This may be the case for <a href="https://www.liebertpub.com/doi/10.1089/whr.2022.0052">women</a>, and other groups marginalised because of their <a href="https://onlinelibrary.wiley.com/doi/10.1111/acem.14142">race or ethnicity</a>, <a href="https://doi.org/10.1016/j.socscimed.2020.113609">sexual orientation or gender identity</a>, or <a href="https://doi.org/10.1001/jama.2022.7252">language proficiency</a>.</p> <h2>How often do you hear ‘I don’t know’?</h2> <p>My research showed doctors often make diagnostic uncertainty clear to patients by using explicit phrases such as: “I don’t know.”</p> <p>But doctors can also keep quiet about any uncertainty or signal they’re uncertain in more subtle ways.</p> <p>When doctors believe patients prefer clear answers, they may only share the most likely diagnosis. They say: “It’s a stomach bug” but leave out, “it could also be constipation, appendicitis or endometriosis”. </p> <p>Patients leave thinking the doctor is confident about the (potentially correct or incorrect) diagnosis, and remain uninformed about possible other causes. </p> <p>This can be especially frustrating for patients with chronic symptoms, where such knowledge gaps can lead to lengthy diagnostic delays, as reported for <a href="https://doi.org/10.1016/j.ajog.2018.12.039">endometriosis</a>.</p> <p>Subtle ways of communicating uncertainty include hedging with certain words (could, maybe) or using introductory phrases (my guess, I think). Other implicit ways are consulting a colleague or the Internet, or making follow-up appointments.</p> <p>If patients hear “I think this could be a stomach bug” they may think there’s some uncertainty. But when they hear “come back in three days” the uncertainty may not be so obvious.</p> <p>Sharing uncertainty implicitly (rather than more directly), can leave patients unaware of new symptoms signalling a dangerous change in their condition.</p> <h2>What can you do about it?</h2> <p><strong>1. Ask about uncertainty</strong></p> <p>Ask your doctor to share any <a href="http://dx.doi.org/10.1515/dx-2021-0086">uncertainty and other diagnostic reasoning</a>. Ask about alternative diagnoses they’re considering. If you’re armed with such knowledge, you can better engage in your care, for example asking for a review when your symptoms worsen.</p> <p><strong>2. Manage expectations together</strong></p> <p>Making a diagnosis can be an evolving process rather than a single event. So ask your doctor to outline the diagnostic process to help manage any <a href="http://dx.doi.org/10.1136/ebm.14.3.66">mismatched expectations</a> about how long it might take, or what might be involved, to reach a diagnosis. Some conditions need time for symptoms to evolve, or further tests to exclude or confirm.</p> <p><strong>3. Book a long appointment</strong></p> <p>When we feel sick, we might get anxious or find we experience heightened levels of fear and other emotions. When we hear our doctor isn’t certain about what’s causing our symptoms, we may get even more anxious or fearful.</p> <p>In these cases, it can take time to discuss uncertainty and to learn about our options. So book a long appointment to give your doctor enough time to explain and for you to ask questions. If you feel you’d like some support, you can ask a close friend or family member to attend the appointment with you and to take notes for you.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://theconversation.com/gastro-or-endometriosis-how-your-gp-discusses-uncertainty-can-harm-your-health-196943" target="_blank" rel="noopener">The Conversation</a>. </em></p>

Caring

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Food poisoning or stomach bug?

<p><em>Image: Getty</em></p> <p>You've been up all night with stomach cramps, diarrhoea and vomiting. You feel rotten and you can't keep anything down. Everyone's got a theory as to what's going on and you no doubt wonder yourself…</p> <p>Was it something you ate? Or have you been struck with the latest horrible tummy virus? </p> <p>It's true that gastroenteritis – an inflammation of the gut usually caused by an infection – can be caused either by something you ate or a viral infection passed from another person, says Dr Jas Saini, a GP in the western suburbs of Sydney.</p> <p>Both scenarios can result in similar symptoms such as fever, stomach cramps, diarrhoea and vomiting. But there are often clues that suggest which problem you're dealing with, Saini says.</p> <p>Typically (but not always) food poisoning starts more dramatically with sudden onset of severe symptoms. But viral gastroenteritis can also cause quite severe abdominal pain, and it can make people just as miserable, Saini says.</p> <p>"It's not always easy to work out the difference and your doctor will ask a series of questions to try to work out the cause."</p> <p><strong>Viral gastro</strong></p> <p>Viral gastroenteritis, caused by bugs like rotavirus and norovirus, tends to peak in winter and spring. It is spread by you coming into contact with surfaces that have been contaminated with human faeces. Symptoms may come on gradually.</p> <p>"Surfaces can become contaminated if you have not washed your hands properly after using the toilet, or got some stool on your hands when wiping and not washed it off properly. You can then pass the virus on when you touch the tap, toilet flush, door handle or other surfaces."</p> <p>"Viruses can be present on surfaces anywhere, including escalators and traffic lights and they can stay around for a period of time."</p> <p>Viral gastro can also be spread through food if people don't wash their hands properly before preparing food. And you can still spread the virus for up to 48 hours after your symptoms have disappeared completely too, Saini says.</p> <p>That's why it's important to wash hands properly after using the toilet and before eating food.</p> <p><strong>Food poisoning</strong></p> <p>On the other hand, food poisoning usually refers to gastro related to eating food that is contaminated with bacteria such as <em>Salmonella</em>, <em>Campylobacter</em> or <em>E.coli</em>.</p> <p>"Whilst exposure to the culprit food may occur hours or weeks before you fall crook, the symptoms of food poisoning tend to be more dramatic and build up much more quickly than those of viral gastroenteritis."</p> <p>"You may experience intense vomiting, high fevers and severe abdominal pain. Severe dry retching may also occur, and people describe the feeling of their gut vigorously squeezing out its toxins. It's also more common to see blood or mucous in your stool with food poisoning," Saini says.</p> <p>"If you do notice blood or mucous, then it's important to go to the doctor to get checked out."</p> <p>"Stool samples are taken if the doctor is uncertain about the diagnosis, there is blood or mucous in the stool, a bacterial infection is suspected, or symptoms have gone on for a long time. Your doctor may also consider stool samples if you have recently returned from overseas, or if she or he feels your immune system is compromised"</p> <p>"Antibiotics may be considered for bacterial infection, although many people can get better without using antibiotics," Saini says.</p> <p><strong>Nailing the culprit </strong></p> <p>If you think you may have food poisoning, particularly from food you have eaten out, tell your doctor, so they can report it to the public health department who can investigate the source of the problem, Saini says.</p> <p>But knowing the source of your food poisoning can be tricky. It's not always the last thing you ate that made you sick – it could be anything you have eaten days, weeks or, in the case of listeria bacteria, even months before.</p> <p>And what you bring up is not necessarily the cause of your illness – it's just what was in your stomach when the symptoms started.</p> <p>But if your whole family all ate the same dish at your local restaurant and all suddenly got violently ill together shortly afterwards, that's a pattern more suggestive of food poisoning.</p> <p><em>Preventing the spread </em></p> <p>For viral gastro, preventing its spread through families is actually very difficult.</p> <p>"There's always a bit of guilt," Saini says. "You can be very careful with hygiene and cleaning surfaces but it's very easy for the whole family to affected all at once."</p> <p>What's more the common gastro virus norovirus can travel in air droplets, causing much wider contamination of surfaces, says virus expert Professor Bill Rawlinson. Norovirus can also reach the gut by being inhaled into the back of the throat.</p> <p>"We think it's not a classic aerosol spread like you see with respiratory viruses," says Rawlinson, director of virology at South Eastern Sydney and Illawarra Health Service. You probably need to be in quite close proximity "like a parent cleaning up a child's diarrhoea or vomit". Wearing a mask may be helpful in these circumstances, he says.</p> <p>To prevent gastro from any cause, it's important to:</p> <ul data-component="List"> <li data-component="ListItem">Practice good hand hygiene including always washing your hands with soap and hot water before preparing food, after handling raw food, before eating, after using the bathroom or changing nappies, after working in the garden, or after playing with or feeding pets.</li> <li data-component="ListItem">Store and handle your food safely such as separating raw and ready-to-eat foods, keeping hot food hot (over 60°C) and cold food cold (under 5°C), cooking and reheating foods thoroughly, refrigerating food within two hours of cooking, and thoroughly washing fruit and vegetables.</li> </ul> <p><strong>When to go to the doctor?</strong></p> <p>'Gastro' can be life threatening in vulnerable people such as babies, pregnant women and elderly people. "That's because they have limited reserves and require more fluids," Saini says.</p> <p>He recommends going to the doctor if you have:</p> <ul data-component="List"> <li data-component="ListItem">vomiting without diarrhoea – this may not be a gastro bug at all and could be another problem such as an ear infection or a urinary tract infection.</li> <li data-component="ListItem">severe stomach pains that are getting worse quickly or came on very suddenly</li> <li data-component="ListItem">blood or mucous in your stool, or stools that are black or very smelly. Black stools may indicate there is bleeding higher up in the gut.</li> <li data-component="ListItem">difficulty passing urine or only passing small amounts of urine</li> <li data-component="ListItem">symptoms that last for more than a few days</li> <li data-component="ListItem">other medical conditions that require careful monitoring, such as diabetes</li> </ul> <p>Take babies to the doctor if they are not tolerating their feeds, they are pale and lethargic or have fewer than four wet nappies in 24 hours.</p>

Body

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Passengers infected with gastro outbreak on way to Singapore

<p>A cruise ship that left Perth earlier this month has ended its journey to Singapore with some unhappy passengers who were infected with norovirus.</p> <p>It is understood by <em><a href="https://www.news.com.au/travel/travel-updates/incidents/2000-passengers-on-cruise-ship-evacuated-after-gastro-outbreak/news-story/79883406ce57d3e382db8c5d2c8ef0ff">news.com.au</a></em> that at least 16 passengers on board the ship had symptoms of the virus before everyone disembarked on the final day of the trip in Singapore.</p> <p>The ship had 2,000 passengers on board.</p> <p>Symptoms of norovirus generally last between one and three days. Medical experts recommend regularly washing your hands to avoid contracting the disease.</p> <p>A spokesman for Carnival Australia said that despite initial reports, the vast majority of passengers on board the ship were not impacted by the norovirus.</p> <p>“The vast majority of the 2000 guests on Sun Princess were unaffected but it takes relatively few cases of illness to be reported for on-board sanitation measures to be increased,” the statement provided to news.com.au read.</p> <p>“Creating and maintaining a healthy on-board environment is always a priority with the highest public health standards employed based on best international practice. On-board sanitation was swiftly stepped up following some guests reporting gastrointestinal symptoms confirmed as being due to Norovirus.</p> <p>“Out of an abundance of care and in line with best practice, extra cleaning of the terminal was also carried out on Wednesday.”</p> <p>Carnival Australia’s cruise ships feature casinos, pools and sporting facilities.</p>

Travel Trouble

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"This is what gastro looks like": Mum sparks intense debate over milk’s use-by date

<p>An Australian mum’s unusual saving tip has sparked a great online debate on milk consumption.</p> <p>The mother-of-three took to the Markdown Addicts Facebook group to share a picture of her out-of-date milk, writing that she and her family had been having the drink with no adverse effects.</p> <p>“Just wanted to share because I know some people are funny with using MILK after expiry,” she wrote.</p> <p>“This is two days over and it is still fine.</p> <p>“Just because it’s marked down it doesn’t mean you have to consume on that day … this wasn’t a markdown but simply didn’t get used quick enough and not one of my 3 kids or ourselves have been sick.”</p> <p>The post prompted discussions as to when milk should be thrown out, with many saying that it would be “wasteful” to always adhere to the stated expiry date.</p> <p>“Never understood people who throw stuff away as soon as it hits the use by date without smelling/tasting it first. Such a waste! Most of the time it’s still totally fine for quite a while,” one wrote.</p> <p>“My last two litre milk was expired a week ago. I always sniff it and taste it before using. It was fine to the last drop,” another added.</p> <p>“Sometimes we don’t open a bottle until the day on the bottle. It lasts for days after. Just smell it,” one commented.</p> <p>“Last week had milk that was five days past use by date and it was still good as gold,” one wrote.</p> <p>Some agreed that they would drink the milk if it passed the “sniff test”.</p> <p>However, others were more wary.</p> <p>“Sorry, I don’t even have it the day before expiry,” one wrote.</p> <p>“This is what gastro and projectile vomiting is caused from,” another claimed.</p> <p>“Please ignore this advice especially if you have kids. Supermarket fridges have variable temps not like home fridges. Don’t give milk past its used by date to children they can potentially get very sick,” one added.</p> <p>According to <a rel="noopener" href="http://www.foodstandards.gov.au/consumer/labelling/dates/Pages/default.aspx" target="_blank">Food Standards Australia &amp; New Zealand</a>, foods cannot be legally sold and should not be consumed after the use-by date due to health or safety risk.</p> <p>CSIRO applied food microbiology team leader Sandra Olivier told <a rel="noopener" href="https://au.news.yahoo.com/mum-advises-drinking-milk-past-use-by-date-to-save-money-004304949.html" target="_blank"><em>Yahoo News Australia</em></a> that the case is “pretty black and white”.</p> <p>“Don’t use a product past its use by date,” Olivier said. “If you drink milk past its use by date there’s no guarantee it’ll be safe.”</p>

Food & Wine

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Final insult after gastro cruise

<p>A cruise passenger has spoken out about the final insult that made her join a class action against a cruise ship that she got gastro on.</p> <p>Lorraine Thomas is just one of the 16,000 passengers who were impacted by consecutive norovirus outbreaks on eight Sun Princess trips from December 2016 to February 2017, and who may be eligible for compensation according to Shine Lawyers.</p> <p>Lorraine, from Queensland, had saved $2,200 for a 14-day cruise to New Zealand with a friend but spent most of her holiday in quarantine in her cabin.</p> <p>The cruise started well but halfway into the trip, the two friends began to experience the symptoms of the norovirus.</p> <p>When the vomiting began, Lorraine was diagnosed over the phone by the ship’s doctor and told to remain in her cabin with the promise someone would come to check on her. After 11 hours of waiting, someone finally arrived.</p> <p>“To be quite honest, it was horrendous,” Mrs Thomas told <a href="http://www.news.com.au/travel/travel-updates/incidents/law-firm-preparing-class-action-after-gastro-outbreaks-on-sun-princess-cruises/news-story/45731f62f733c4c99a58183c2a6a4342" target="_blank"><span style="text-decoration: underline;"><strong>news.com.au</strong></span></a>.</p> <p>“It was a small cabin and — I can’t put this any more politely — there was only the ice bucket to be sick in. The basin was blocked, and we had problems with the loo anyway and it kept overflowing.</p> <p>“I kept ringing down to ask if someone could come up ... They kept saying they were busy and would get to us as soon as they could.”</p> <p>Eventually cleaners arrived in Hazmat suits arrived to “deep clean” her cabin, but Lorraine said their job was far from a thorough clean.</p> <p>“They sprayed the back of the bathroom door and the other side of the bathroom door and that was it,” she said.</p> <p>“They did not change my bed linen, they did not change the towels. There was no proper deep clean. I was still vomiting and laying on the bed.</p> <p>“Because of the length of time I was left feeling so ill, I did think that was wrong.”</p> <p>Lorraine is one of an estimated 140 people who got norovirus on the New Zealand cruise in February 2017.</p> <p>“It was just a nightmare,” she said. “There were parts of the ship that smelled of sewerage so bad, it was awful.”</p> <p>While Lorraine said staff did take some measures to stop the spread of the virus, such as wiping down surfaces and suspending self-service of food, she believes the virus was already on the ship when they boarded.</p> <p>The Sun Princess had already been struck by a norovirus outbreak on a voyage to Papua New Guinea.</p> <p>When Lorraine was back on land, her nightmare continued as she struggled to get a response from the cruise line.</p> <p>After repeatedly trying to contact Princess Cruises to report her experience, Lorraine finally received a $250 goodwill voucher months later to spend on a future cruise.</p> <p>“I said, you have to be joking — after half a holiday that we couldn’t enjoy, to sail with them again?” she said.</p> <p>“I won’t risk going back on another Princess cruise.”</p> <p>Lorraine was then told that she could only use the credit with Princess Cruises even though she was planning another trip with P&amp;O, which is also owned by Carnival.</p> <p>Lorraine was shocked by this treatment and finally joined the class action against the company.</p> <p>“I didn’t want to in the beginning because I thought I needed to give them the chance to come to the party and acknowledge that there were mistakes, there were problems,” she said.</p> <p>“And then when they gave the gesture of goodwill and didn’t honour it, I thought, 'Well, no. You really, really don’t care about your customers.'</p> <p>“If they really, genuinely, wanted to, they could have honoured the $250 against the P&amp;O cruise and they chose not to.</p> <p>“I know I’m only one voice, and only one person who won’t affect them in the least, but it’s wrong they continue to do this. It’s not something you’d want to go through.”</p> <p>Shine Lawyers said more than 16,000 Australian passengers could be eligible for compensation for being impacted by the consecutive norovirus outbreaks.</p> <p>Shine’s transport law manager Thomas Janson said compensation could be the equivalent of a full refund, plus damages for failure of a duty of care by Carnival.</p> <p>A spokesman for Carnival Australia said in a statement to news.com.au, “Princess Cruises leaves nothing to chance in maintaining a healthy on-board environment with policies and procedures that are in line with the highest international public health standards.</p> <p>“The incidence of gastrointestinal illness is much higher in the general community than on a cruise ship. Even in the comparatively rare case of gastrointestinal illness on board, the risk of actually becoming ill is one in 5,500 as a result of the focus on the wellbeing of guests as a priority.”</p> <p>Have you ever experienced a nightmare cruise? If so, tell us about your experience in the comments below. </p>

Travel Trouble

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What it's like on a cruise when passengers have gastro

<p>There are a few words that can ruin your time on a cruise. “storm”, “pirates” and “iceberg” are all pretty bad, but we think the pick of the bunch may well be “gastro”.</p> <p><a href="http://www.nzherald.co.nz/" target="_blank"><span style="text-decoration: underline;"><em><strong>Otago Daily Times</strong></em></span></a> business editor Dene Mackenzie has explained just how bad this can be in a recent column describing how his 11-day cruise from Brisbane to Vanuatu and Noumea was struck down by norovirus on day two.</p> <p>“When we were told of the outbreak of norovirus, it was not played up at any stage. Groups of passengers had disembarked in Lugenville for a day of exploring. Some passengers had complained of temperatures and had, at the last minute, decided to stay on board. To be fair, temperatures at Lugenville were hot and not what we were used to at home in Dunedin's winter,” Mackenzie writes.</p> <p>“That night, there was no update on norovirus issued by the captain but there was a subtle shift in procedure. Three days after the initial warning of norovirus, this passenger was expecting a more informative update. Rumour had more than 100 people of about 2000 confined to their rooms, including the people next to us, it seemed. I could not get this confirmed from any staff.</p> <p>“Suddenly, at dinner, there was no longer the ability to pile your plate up high with food. Instead, you pointed and the wait staff provided your food. In fact, that was a welcome change, as immediately you started eating less.”</p> <p>Mackenzie <a href="http://www.nzherald.co.nz/" target="_blank"><span style="text-decoration: underline;"><strong>went on to explain</strong></span></a> how the norovirus affected the amount of activities available to passengers who hadn’t yet been stricken down by the illness.</p> <p>“Two days later, the dining rooms were near empty at 7pm. The popular Riviera Bar was serving five people and only a handful were outside watching the top-of-the-table AFL game on the large outdoor screen,” he wrote.</p> <p>“We continued to get notes in our room about washing hands thoroughly and taking care to not use public facilities, unless it was urgent.</p> <p>“Several on-board activities were curtailed. The choir in which I was singing was hit by illness defections but we still got to sing on the last day at sea.</p> <p>“During the cruise, we had had only one meal on our balcony, a champagne breakfast that sounded nice in the reading and was outstanding in the delivery. The rest of the time both Dave and I went to the restaurants. No need to book; there were always tables available.”</p> <p>Have you even been on a cruise that’s stricken by norovirus?</p>

Travel Trouble

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Cruise ship struck by “aggressive” gastro outbreak

<p>Passengers onboard a cruise from Sydney and Melbourne to New Zealand have been exposed to an “aggressive” outbreak of gastro. Celebrity Solstice, which left Sydney on Monday and carries almost 3,000 passengers, confirmed more than a dozen cases, just days into the trip.</p> <p>“Celebrity Solstice is currently sailing a 12-night New Zealand cruise, which departed Sydney on 30 October 2017,” yesterday’s statement from the company read.</p> <p>“There have been 18 reported cases of gastro-intestinal illness symptoms, which represents 0.6 per cent of the 2,759 guests onboard, plus 1,256 crew.</p> <p>“Those affected by the short-lived illness are being treated by the ship’s doctors and responding well to over-the-counter medication.</p> <p>“There have been numerous reports of multiple strains of gastrointestinal illnesses in the community in Australia in recent months. Health experts recommend simple hand hygiene is the best defence against stomach viruses, which each year affect as many as 300 million people worldwide – only the common cold is more prevalent.</p> <p>“Celebrity Solstice will depart Melbourne as scheduled at 5pm today.”</p> <p>Symptoms of gastro include vomiting and diarrhea, and the illness is easily spread through physical contact – both directly and indirectly, e.g. through contaminated food or drink.</p> <p>Despite the outbreak, one passenger has defended Celebrity Solstice, telling <a href="http://www.news.com.au/travel/travel-ideas/cruises/cruise-ship-gastro-outbreak-after-departing-sydney/news-story/beb6f83500604e8f38f8dc681d11c389" target="_blank"><strong><span style="text-decoration: underline;">news.com.au</span></strong></a> that the staff on board the ship were vigilant in supplying hand sanitiser and ensuring everyone used it.</p> <p>Have you ever experienced a gastro outbreak onboard a cruise ship? Share your story with us in the comments below.</p>

Cruising

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How a simple illness could cost you $100,000 overseas

<p>While incredibly uncomfortable and disruptive to your travel plans, you wouldn’t expect a simple bout of gastro to completely derail your life. However, travel insurer Cover-More has found the common travel bug, which causes severe diarrhoea and vomiting, could end up costing you more than a home loan.</p> <p>According to Cover-More, medical bills for gastroenteritis treatment can set travellers back by more than $100,000. In fact, their most expensive claim for a holidaymaker struck by the illness was $105,890 in 2015 from a traveller visiting the US. Another, holidaying in China in 2016, was handed a bill for $99,985.</p> <p>“In general, medical care in the USA is about five times the cost in Australia,” Dr Stephen Rashford, chief medical officer at Cover-More, told <a href="http://www.news.com.au/travel/travel-advice/health-safety/how-a-simple-case-of-gastro-could-end-up-costing-you-100000/news-story/852ccb5c5f825683018158a518a3eb76" target="_blank"><strong><span style="text-decoration: underline;">news.com.au</span></strong></a>. “This means that even a simple visit to an emergency department in a US hospital can cost many thousands of dollars.”</p> <p>Plus, if you experience potentially fatal complications from gastro, this could also cause the cost of your hospital visit to skyrocket. Kidney failure due to hydration, for example, “may result in a much longer, more complex hospital admission and therefore high cost medical care.”</p> <p>Due to its popularity with Aussie travellers, Indonesia is the destination where the most cases of gastro occur among travellers – 875 cases in the last year alone by this one particular insurer.</p> <p>So, how can you prevent ruining your trip AND your bank balance? Here are Dr Rashford’s top tips for avoiding gastro.</p> <ol start="1"> <li>Money is one of the easiest ways for bugs to spread, so always wash your hands after touching notes and coins.</li> <li>Don’t drink the tap water if you’re not 100 per cent sure it’s safe. Even when brushing your teeth, always use bottled water, and keep your mouth shut in the shower.</li> <li>When buying bottled water, check the cap is sealed. Some sellers fill old bottles with tap water and sell them as if they’re new.</li> <li>When ordering food and drinks in countries with unsafe tap water, ask for no ice and avoid salads, which may have been washed in tap water.</li> <li>Bring hand sanitiser wherever you go, so if you’re unable to get to a bathroom, you can still keep your hands clean and free of germs.</li> </ol> <p><em><strong>Have you arranged your travel insurance yet? Tailor your cover to your needs and save money by not paying for things you don’t need. <a href="http://www.oversixty.com.au/travel/travel-insurance/?utm_source=over60&amp;utm_campaign=travel-insurance&amp;utm_medium=content&amp;utm_content=travel-insurance%20%20%20" target="_blank"><span style="text-decoration: underline;">To arrange a quote, click here.</span> </a>For more information about Over60 Travel Insurance, call 1800 622 966.</strong></em></p>

Travel Tips

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158 passengers struck with gastro on cruise ship docked in Sydney

<p>At least 158 passengers have been stricken with gastro on a cruise ship that arrived in Sydney’s Circular Quay this morning.</p> <p>The captain of the Diamond Princess had reportedly advised sick passengers to stay on their rooms and ordered for the ship’s pool to be drained as a precaution.</p> <p>“We were told that some people hadn’t reported it for about four days,” one passenger told 9NEWS.<br /> The ship returned this morning from a 12-day return cruise from Sydney to New Zealand. Passengers are still embarking. </p> <p><strong>Related links:</strong></p> <p><em><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2015/11/picturesque-ports-to-visit/"></a></strong></span></em></p> <p><em><span style="text-decoration: underline;"><strong><a href="http://www.oversixty.co.nz/travel/cruising/2015/11/picturesque-ports-to-visit/">8 picturesque ports to visit</a></strong></span></em></p> <p><em><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2015/11/picturesque-ports-to-visit/"></a></strong></span></em></p> <p><em><span style="text-decoration: underline;"><strong><a href="http://www.oversixty.co.nz/travel/cruising/2015/12/most-luxurious-cruising-suites-in-the-world/">12 most luxurious cruising suites in the world</a></strong></span></em></p> <p><em><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2015/11/picturesque-ports-to-visit/"></a></strong></span></em></p> <p><em><span style="text-decoration: underline;"><strong><a href="http://www.oversixty.co.nz/travel/cruising/2015/12/cruising-by-yourself/">8 reasons to go on a cruise by yourself</a></strong></span></em></p> <p><em><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2015/11/picturesque-ports-to-visit/"></a></strong></span></em></p> <p> </p> <p><em><span style="text-decoration: underline;"><strong><a href="/travel/cruising/2015/11/picturesque-ports-to-visit/"> </a></strong></span></em></p>

Cruising