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Why COVID-19 means the era of ever cheaper air travel could be over

<p>After its worst two years since the second world war, 2022 is looking brighter for the global airline industry. For passengers, though, the chance to travel at low cost again may prove short-lived.</p> <p>In 2020 international passenger demand was <a href="https://www.iata.org/en/pressroom/pr/2021-02-03-02/">less than 25%</a> that of 2019, according to the International Air Transport Association. 2021 data isn’t yet available, but the hiccups of the Delta and Omicron variants make the association’s forecasts of 50% of 2019 levels look optimistic.</p> <p>With international and domestic routes reopening, airlines are offering a range of special deals on airfares. These deals are partly to entice back uncertain travellers and partly to compensate passengers for costs required to travel internationally, such as fees for COVID tests.</p> <p>But don’t expect the cheap fares to last.</p> <p>They are likely to have a brief lifespan, as the industry come to grips with post-pandemic realities minus the government support that enabled so many, <a href="https://theconversation.com/once-the-pandemic-is-over-we-will-return-to-a-very-different-airline-industry-134124">contrary to predictions</a>, to survive.</p> <p>Now comes a reckoning, as surviving airlines seek to return to viability, repair their debt-laden balance sheets and future-proof their operations, with no guarantee they’ll get the same government support when the next crisis hits.</p> <p>What this may mean is abandoning the business model of wafer-thin profit margins that delivered ever cheaper airfares from the 1970s until the beginning of 2020.</p> <h2>Regulation and jumbo jets</h2> <p>Up until the 1970s the airline industry was highly regulated.</p> <p>Domestically, this was often done by governments to protect state-owned airlines. Australia’s “<a href="https://www.taamuseum.org.au/TwoAirlinePolicy/">two-airline policy</a>”, for example, restricted competition on major routes to just two airlines – the government-owned Trans Australia Airlines and a private competitor (Ansett Airlines for most that time).</p> <p>Internationally, airfares were kept high by price cooperation through the International Air Transport Association (IATA), often described as a cartel. There were two ticket pricing levels – first-class and economy.</p> <p>Until 1970 the biggest commercial jet aircraft was a Boeing 707, which could accommodate 180 passengers at a squeeze. Airfares had to be high to cover the high cost of operations (especially jet fuel). Most airlines accepted the IATA fare levels. Discounting was rare.</p> <p>Then in 1970 came the Boeing 747 jumbo jet, which more than doubled flights’ passenger capacity, from 180 to 440.</p> <p><a href="https://images.theconversation.com/files/436818/original/file-20211209-136652-1tkvgop.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip"><img src="https://images.theconversation.com/files/436818/original/file-20211209-136652-1tkvgop.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip" alt="" /></a> <span class="caption">A Boeing 707-138B alongside a Boeing 747 at the Qantas Founders Outback Museum, Longreach, Queensland.</span> <span class="attribution"><a href="http://www.airliners.net/photo/Qantas-(Qantas-Foundation/Boeing-707-138B/1569939/L/" class="source">Wal Nelowkin</a>, <a href="http://creativecommons.org/licenses/by-sa/4.0/" class="license">CC BY-SA</a></span></p> <p>This led to many changes in aviation operations and costs. Jumbo jets also enabled greater seat-pricing flexibility, with the introduction of business and premium economy classes.</p> <h2>Airfares plummet</h2> <p>When I began work as a travel consultant in 1981 the regulation of air fares was beginning to unravel.</p> <p>The official IATA economy return fare from Sydney to London was about A$3,500. But you could find fares on selected airlines for about A$2,500. (This was still several months’ wages for most, with Australian average weekly full-time earnings in 1981 being <a href="https://aifs.gov.au/media-releases/families-then-and-now-how-income-and-employment-changed-australian-households-between-1980-and-2019">A$311 for men and A$241 for women</a>.)</p> <p>In the 1980s and 1990s, travel agents began to set themselves up as “bucket shops” specialising in offering discounted air fares to fill empty seats on less popular airlines.</p> <p>This was how Flight Centre started. It opened its first shopfront <a href="https://www.fctgl.com/our-brands/leisure/flight-centre/">in Sydney in 1982</a>, followed by stores in Melbourne and Brisbane. (It now has more than 650 shops in Australia, and more than 550 in 10 other countries.)</p> <p>Lower costs and plummeting air fares made the IATA’s fares increasingly irrelevant. With the global rise of low-cost carriers, many of which were not IATA members, the IATA finally abandoned <a href="https://www.iata.org/en/pressroom/pr/2017-07-06-02/">so-called “YY” fare-setting in 2017</a>.</p> <p>Government regulation was also unwinding. Australia’s two-airline policy <a href="https://www.bitre.gov.au/sites/default/files/report_073.pdf">ended in October 1990</a>. Deregulation permitted more competitors, and airfares were driven by the market rather than set by regulatory bodies.</p> <p>By 2019, a return fare between Sydney and London on a reputable airline could be bought for about A$1,250, less than Australia’s average full-time adult average <a href="https://www.abs.gov.au/statistics/labour/earnings-and-work-hours/average-weekly-earnings-australia/nov-2019">weekly earnings of A$1,658</a>.</p> <p>A Sydney-Perth return fare that cost about A$1,100 in 1981 could be bought in 2019 for less than A$300.</p> <h2>Why the cheap fare era may end</h2> <p>These price falls depended on airlines embracing a business model based on lower profits per customer but flying a lot more customers, cutting fixed overheads by using larger-capacity aircraft.</p> <p>This business model contributed to the number of global tourists increasing from about 166 million in 1970 to <a href="https://ourworldindata.org/tourism">1.5 billion in 2019</a>. But it also meant airlines needed planes full of passengers to make a profit. By 2019 the average pre-COVID profit margin per passenger on a long-haul international return flight was <a href="https://www.ainonline.com/aviation-news/air-transport/2019-12-11/iata-again-cuts-airline-profitability-outlook-2019">about US$10</a>.</p> <p>It’s difficult to see how running on razor-thin margins can continue to be the industry model.</p> <p>During 2022 it is likely we will see consolidation within the industry, with the airlines that survive looking to diversify into other businesses, such as catering or insurance.</p> <p>Low-cost carriers may still be viable, but only by convincing customers to pay for “ancilliaries” beyond the airline seat, such as in-flight snacks, extra luggage capacity or a booking a hire car.</p> <p>Although most airlines are committed to limiting price increases, there is no escaping the fact they have two years of massive losses to make up and the continuing extra cost of COVID-related regulations to absorb.</p> <p>Higher margins with lower passenger volumes looks the more probable model.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;" src="https://counter.theconversation.com/content/172149/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><span><a href="https://theconversation.com/profiles/david-beirman-4852">David Beirman</a>, Senior Lecturer, Tourism, <em><a href="https://theconversation.com/institutions/university-of-technology-sydney-936">University of Technology Sydney</a></em></span></p> <p>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-covid-19-means-the-era-of-ever-cheaper-air-travel-could-be-over-172149">original article</a>.</p> <p><em>Image: Shutterstock</em></p>

International Travel

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“Are you kidding me?”: Woman shocked over uncompassionate $48K airfare

<p>Linda Schulman had just received the news every parent fears. Her son Scott Beigel was dead, shot at the school he works for as a teacher. He had died unlocking the classroom door to let students in to hide from the gunman.</p> <p>The New York woman did everything she could to get to her son’s side at Marjory Stoneman Douglas High School in Parkland, Florida.</p> <p>All the flights to the area were sold out but she finally found one with a private jet charter company Talon Air. Within 90 minutes, she, along with her husband and brother, were flying to Florida.</p> <p>Days later, the grieving mother was handed a bill for the flight costing $US36,000 ($A48,000).</p> <p><iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2FLtschulman%2Fposts%2F10213021372943046&amp;width=500" width="500" height="735" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe></p> <p>She begged the company to show some compassion and slash the exorbitant bill but they refused. So Ms Schulman took to Facebook.</p> <p>“Today marks day 74 since my son Scott J. Beigel was shot and killed senselessly at the Parkland massacre,” she wrote in the April 30 post. “I have waited all this time in hopes that the owner of Talon Air, Inc. would show some compassion, but as you read on you will see that unfortunately he has not.”</p> <p>Ms Schulman says she had no problem with paying for the service but she took issue with the fact she was charged for the return flight which she hadn’t even travelled on.</p> <p>“Even though I had never chartered a plane before, I knew it was going to be super expensive,” she wrote. “It didn’t matter what the cost — I had to get to my son!</p> <p>“Talon Air, Inc. not only charged us $US18,229.57 one way, they charged us another $US18,229.56 to bring the plane back to Farmingdale because they did not have anyone wanting to charter the plane back from Fort Lauderdale. Really?”</p> <p>She added: “I have no problem accepting that I have to pay for one way, even the fuel charge for the return flight ... but $US18,229.56 for the return of the plane? Where is the compassion from Talon Air, Inc.?”</p> <p>She pointed to the fact that victims’ families were offered free flights on JetBlue at the time.</p> <p>Finally, the company’s CEO Adam Katz responded and set things right, offering to refund the cost of the one-way flight and donate the remaining airfare to charity.</p> <p>“You have endured the greatest tragedy that no parent should have to confront,” he wrote in a letter.</p> <p>“No parent should have to go through what you and so many other parents have endured. My heart goes out to each and every one who has suffered so much pain, anguish and loss by virtue of this senseless act of violence.”</p> <p>He added: “I apologise for how poorly Talon initially handled this tragic matter.”</p>

Travel Trouble

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The reason the age of cheap air travel is over

<p>The aviation industry has crossed a threshold. After almost two decades of talks, 191 countries gathered in Montreal last week to adopt a global market-based system to tackle the rise of carbon emissions from international air travel.</p> <p>The deal has been welcomed by governments as an unprecedented diplomatic success, and by green groups as a hopeful starting point for further environmental progress.</p> <p>But for some embattled airlines, it could deliver a fatal blow to the gilded decades of low-cost flights.</p> <p>The second half of the last century played host to a revolution in air travel, driving the globalised economy that is taken for granted today.</p> <p>In 1945, it might have taken 130 weeks for a person earning the average Australian wage to earn enough for the lowest Sydney to London return air fare. Now it would take less than two.</p> <p>But the boom in air travel is quickly giving way to an industry-wide bust. Airline profits have plummeted amid terror attacks and economic gloom, sparking aggressive staff cuts and strike action.</p> <p>Even easyJet, one of Europe's most successful short-haul players has admitted that it is bracing for £90 million hit in its first profit warning since 2009.</p> <p>Air Berlin, Germany's second largest carrier, is expected to slash 1200 jobs and halve its fleet of 144 aircraft after reporting its eighth consecutive annual operating loss last year.</p> <p>Even with fuel oil costs at historic lows, European airline bosses say the industry is facing the toughest market in 30 years. The gloom could take until the end of the decade to fade.</p> <p>By then, airlines will need to face up to steadily rising environmental costs running into the billions of dollars while undertaking green investment totalling trillions as the oil market threatens a return to higher prices.</p> <p>Under the new deal, airlines will be expected to offset their emissions growth after 2020 by buying "offset credits" in line with their carbon footprint.</p> <p>The carbon costs are expected to incentivise the industry to develop lower-carbon fuels and technologies, while the money raised by the credits will fund environmental initiatives to help to tackle climate change.</p> <p>This cost is forecast to grow to as high as $23.9bn by 2035, or 1.8pc of the airlines' revenue. At the same time airlines will need to spend more on developing lower emissions aircraft, technologies and fuel.</p> <p>Still, there are many who believe that the cost is too low. UN observers at the campaign group Transport and Environment claim the costs are "peanuts" to the airlines and will amount "to little more than adding the price of a cup of coffee to a ticket".</p> <p>Yet, there seems little doubt that there will be further pressure to ratchet costs higher. The direction of travel raises the question: is the golden age of cheap European air travel losing its gleam?</p> <p>To date, airlines have avoided the cost burden of addressing climate change, while energy and heavy industry have borne the brunt. But the aviation sector has come under increasing pressure to act after the Paris Agreement, which came into law last week, left out both the aviation and shipping industries.</p> <p>The global aviation business is a large one to overlook: almost 1,400 airlines operate a fleet of 25,000 aircraft burning 1.5bn barrels of jet fuel every year. Last year alone nearly 3.6bn passengers were carried by the world's airlines, producing 781 million tonnes of CO2.</p> <p>Currently, airlines contribute 5 per cent of global emissions, but the industry's projected growth of around 4 per cent to 5 per cent a year has unsurprisingly raised concerns that aviation emissions could soon eclipse the progress made in cutting carbon from other areas of the economy.</p> <p>The world's commercial jet fleet is expected to more than double by 2025, and by 2050 would be responsible for almost a quarter of the world's carbon emissions if no action was taken.</p> <p>The current global fleet of aircraft is estimated to be well over 80 per cent more efficient than aircraft in the 1960s but the industry has a long, costly road ahead if it is to meet its carbon reduction ambitions.</p> <p>The Air Transport Action Group estimates that by the end of the decade, the world's airlines will have had to purchase 12,000 new aircraft at a cost of $1.3 trillion to meet its 2020 targets. Still, the group is supportive of the deal in line with other industry groups representing the sector. At first glance it seems counter-intuitive for an industry to welcome a step that could be the first along a costly road, but the framework represents the path of least pain in an environment where costs are bound to rise.</p> <p>Tim Alderslade, head of the British Air Transport Association, does little to dispel the claims that the industry is getting off lightly. It might be the beginning of the end of cheap travel, but it helps the industry avoid the more costly fate of individual government intervention.</p> <p>"The [deal] is the single most cost- effective way for airlines to address carbon emissions, more so than any other solution. It would also be substantially less than a tax would end up costing," Mr Alderslade says.</p> <p>HSBC analyst Andrew Lobbenberg says the new carbon plan matters less than what may follow now that the floodgates of environmental regulation have opened.</p> <p>"What will matter is how much expense the industry ends up facing. It's a very unprofitable business. In the history of the economy it's only really started to create value in the last few years," Mr Lobbenberg says.</p> <p>He expects most airlines to experience falling profits next year even if market jitters over terrorism and the UK's Brexit vote begin to wane. The industry's structural issues, he suggests, could persist for the next three years.</p> <p>"We do not deny the relevance of the terror attacks and the Brexit decision, but the trend is bigger and simpler: the airline industry is doing what it usually does and is adding too much capacity at the wrong time, exacerbating the impact of regular economic cycles," Mr Lobbenberg says.</p> <p>In addition, by 2020, when the first phase of the carbon plan comes into effect, experts predict that the oil market could face a renewed round of price shocks due to the lack of investment in the current downturn. The price of jet fuel makes up a third of an airline's total costs, potentially delivering a fatal blow to smaller airlines if prices spike.</p> <p>Accendo Markets' equity analyst, Mike van Dulken, agrees that the days of cheap and cheerful European air travel could be numbered. Holidaymakers may face a more "budget" experience for higher prices, as airlines are forced to invest in new aircraft to escape escalating carbon costs. Already British Airways has announced plans to scrap free food and drink on its short-haul flights in favour of selling snacks and sandwiches from Marks &amp; Spencer.</p> <p>He says: "Unless lower flying costs through fuel efficiency can offset higher aircraft prices, the difference will almost certainly have to be passed on to flyers. Should the oil price rise again due to undersupply in the next five years, this would add an additional unwelcome headwind for airlines already struggling badly."</p> <p><em>Written by Jillian Ambrose. First appeared on <span style="text-decoration: underline;"><strong><a href="http://www.stuff.co.nz/">Stuff.co.nz.</a></strong></span></em></p> <p><strong>Related links: </strong></p> <p><strong><a href="http://www.oversixty.com.au/travel/travel-tips/2016/09/10-items-people-should-pack/"><em>10 items people don’t pack but should</em></a></strong></p> <p><strong><a href="http://www.oversixty.com.au/travel/travel-insurance/2016/08/8-common-mistakes-when-packing-checked-in-luggage/"><em>8 common mistakes when packing checked-in luggage</em></a></strong></p> <p><strong><a href="http://www.oversixty.com.au/travel/travel-tips/2016/08/spot-problem-with-carry-on-luggage/"><em>Spot what’s wrong with this carry-on luggage</em></a></strong></p>

International Travel

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5 facts to help you get the cheapest airfare

<p>There are endless theories on how and when to book to secure the cheapest deal. But do they really add up?</p> <p><strong>1. There’s no ‘magic’ time to book</strong></p> <p>Many experts like to claim that there’s a specific day or time to book that will always guarantee the cheapest flights, like 11pm on a Tuesday or 6am on a Sunday. Or they will advise you to book a specific number of days before your flight. In reality, that’s rarely true. There are so many variables within the industry that it’s almost impossible to accurately predict an exact time to press that ‘purchase’ button.</p> <p><strong>2. Travel on unpopular days</strong></p> <p>This one does make sense and will definitely save you some money. As a general rule, travel midweek, in low season or out of school holidays to get the best fare. You also need to look at the specific circumstances of your destination. For example, if it’s a major business hub, early morning flights will be more expensive as corporate travellers want to arrive in time for a full day of meetings. Look at the flight pricing over the week and you should soon see a pattern for unpopular days or times.</p> <p><strong>3. Break up your booking</strong></p> <p>If you’re flying long haul, it can be cheaper to book your tickets as multiple separate flights rather than one long flight. For example, it can be cheaper to fly from Sydney to Hong Kong and then take a separate flight from Hong Kong to London. This is particularly true as more and more budget carriers begin flying from Asia. Just be aware that you will need to clear immigration, collect your baggage and check in again, so you’ll need to leave plenty of time in between flights.</p> <p><strong>4. Choose the right airport</strong></p> <p>Many major cities will have one primary airport and then one or more smaller, regional airports that are a short distance away. Think Melbourne’s Tullamarine close to the city and then Avalon further out. Fares to these smaller airports will almost always be cheaper and the difference can be significant. If you aren’t in a huge rush, try a flight into a smaller airport and a bus transfer to the main destination.</p> <p><strong>5. Sign up for alerts</strong></p> <p>Many airlines or booking sites (like Kayak) will let you sign up for alerts on changing prices. Enter your chosen route and time period (often up to a month) and when the price drops, you’ll receive an email with the new fares for your dates. It saves you from having to check the site every day and means you’ll never miss the latest deal.</p> <p>Do you agree with these tips? Do you have any trip plans on the horizon, and if so where are you planning to go?</p> <p>Share your thoughts in the comments.</p> <p><strong>Related links:</strong></p> <p><a href="/travel/travel-tips/2016/08/tips-to-help-you-survive-a-long-haul-flight/"><strong><em><span style="text-decoration: underline;">16 tips to help you survive a long-haul flight</span></em></strong></a></p> <p><a href="/travel/travel-tips/2016/08/secret-way-to-raise-the-armrest-on-your-aisle-seat/"><span style="text-decoration: underline;"><em><strong>There is a secret way to raise the armrest on your aisle seat</strong></em></span></a></p> <p><a href="/travel/travel-tips/2016/07/7-foods-to-definitely-avoid-before-catching-a-flight/"><strong><em><span style="text-decoration: underline;">7 foods to definitely avoid before catching a flight</span></em></strong></a></p>

Travel Tips

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Are round the world airfares worth it?

<p>Round the world airline (RTW) tickets can be useful and economical solutions to complicated or extensive travel, but it’s worthwhile doing your homework to ensure you get the best deal to suit your requirements.</p> <p>Each of the big three airline alliances (Star Alliance, Oneworld and Skyteam) offer various RTW or related ticket products. In addition, a few airlines have partnerships outside their own alliances (or in some cases with non-alliance airlines), which offer RTWs. And a number of specialty travel agencies have also put together RTW booking vehicles.</p> <p><strong>The basics –</strong> An RTW ticket requires you to travel eastbound or westbound around the world, crossing both the Atlantic and Pacific Oceans in the same direction. The alliances also sell more limited “circle” tickets in certain regions.</p> <p>RTWs offer multiple stopovers en route that are usually classified from a minimum of 24 hours up to several months and most RTWs are valid for up to a year. Generally you need to begin and end the trip in the same country, but not necessarily in the same city. Subject to the limitations of the tickets (and there are many rules) you generally can zigzag and backtrack within continents or regions, but not return to a particular region once you’ve left it.</p> <p>RTW and Circle tickets generally limit you to a maximum of 16 flights included in the ticket, which is primarily sold on tiers based on maximum kilometres that can be flown without moving up to the next price tier. Obviously the greater distance you fly, the higher the price.</p> <p><strong>Costs -</strong> An important consideration with RTW tickets is that the pricing is extremely variable, depending on where you begin (and therefore end) the trip as well as differences in classes and variations from one alliance to the next.</p> <p><strong>Changes and flexibility -</strong> RTW tickets must have all segments booked prior to issue; however all make provision for changes or alterations during the life of the ticket. Generally, date changes are free, provided the same airline is being used for the same city pair. Itinerary changes – adding or deleting stops, changing the route, etc. – require that the ticket be re-issued for a fee, and any taxes or fees that change because of the new route be added or subtracted.</p> <p><strong>Frequent flyers -</strong> RTW tickets earn frequent flyer miles/points according to the ground rules established by the frequent flyer scheme used.</p> <p><strong>Limitations -</strong> Some RTW trip segments can be undertaken more cheaply by using point-to-point tickets, which obviously offer greater flexibility than any other approach. However this needs to be considered within the overall context of the trip cost. Another issue is inflexibility and limited choice. You have to fly on airlines the ticket allows you to use, and fly where they fly. And because there are many city pairs where no non-stop flights exist, usually a high percentage of the 16 flights are spent in indirect routes between your preferred cities.</p> <p>For most travelers, however, RTW tickets can provide good to very good value, and a great way to explore the world.</p> <p> </p>

International Travel