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“Are you kidding me?”: Woman shocked over uncompassionate $48K airfare

<p>Linda Schulman had just received the news every parent fears. Her son Scott Beigel was dead, shot at the school he works for as a teacher. He had died unlocking the classroom door to let students in to hide from the gunman.</p> <p>The New York woman did everything she could to get to her son’s side at Marjory Stoneman Douglas High School in Parkland, Florida.</p> <p>All the flights to the area were sold out but she finally found one with a private jet charter company Talon Air. Within 90 minutes, she, along with her husband and brother, were flying to Florida.</p> <p>Days later, the grieving mother was handed a bill for the flight costing $US36,000 ($A48,000).</p> <p><iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2FLtschulman%2Fposts%2F10213021372943046&amp;width=500" width="500" height="735" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe></p> <p>She begged the company to show some compassion and slash the exorbitant bill but they refused. So Ms Schulman took to Facebook.</p> <p>“Today marks day 74 since my son Scott J. Beigel was shot and killed senselessly at the Parkland massacre,” she wrote in the April 30 post. “I have waited all this time in hopes that the owner of Talon Air, Inc. would show some compassion, but as you read on you will see that unfortunately he has not.”</p> <p>Ms Schulman says she had no problem with paying for the service but she took issue with the fact she was charged for the return flight which she hadn’t even travelled on.</p> <p>“Even though I had never chartered a plane before, I knew it was going to be super expensive,” she wrote. “It didn’t matter what the cost — I had to get to my son!</p> <p>“Talon Air, Inc. not only charged us $US18,229.57 one way, they charged us another $US18,229.56 to bring the plane back to Farmingdale because they did not have anyone wanting to charter the plane back from Fort Lauderdale. Really?”</p> <p>She added: “I have no problem accepting that I have to pay for one way, even the fuel charge for the return flight ... but $US18,229.56 for the return of the plane? Where is the compassion from Talon Air, Inc.?”</p> <p>She pointed to the fact that victims’ families were offered free flights on JetBlue at the time.</p> <p>Finally, the company’s CEO Adam Katz responded and set things right, offering to refund the cost of the one-way flight and donate the remaining airfare to charity.</p> <p>“You have endured the greatest tragedy that no parent should have to confront,” he wrote in a letter.</p> <p>“No parent should have to go through what you and so many other parents have endured. My heart goes out to each and every one who has suffered so much pain, anguish and loss by virtue of this senseless act of violence.”</p> <p>He added: “I apologise for how poorly Talon initially handled this tragic matter.”</p>

Travel Trouble

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This simple trick can save you 10% on your flights

<p>We’re always happy to hear about new ways to save money here at Over60, so when we heard about this incredible travel tip, we couldn’t resist sharing it with you.</p> <p>You might have noticed in Jetstar’s ads, they claim they’ll beat any competitor’s airfare by 10 per cent. Sounds great, right? The only problem is, they don’t exactly make it easy for you. So let’s break it down.</p> <p>First, you need to find the flight you’re looking for on a competitor’s website, save the URL and take note of the time and price of the flight.</p> <p>Now, go to Jetstar and find the closest comparable flight. For international flights (with the exception of New Zealand), the flight has to be on the same date and must fly direct to the destination – no stopovers. For domestic (or New Zealand) flights, the flight needs to be within the same hour (either side) as the original flight.</p> <p>Then, <a href="http://www.jetstar.com/au/en/price-beat-guarantee" target="_blank"><strong><span style="text-decoration: underline;">click here</span></strong></a> to visit their Price Beat Guarantee page and then click “Apply Now”. You’ll be taken to a live online chat with a customer service representative who will make sure your flight is eligible for the 10 per cent discount, and there you have it.</p> <p>It could potentially save you a decent amount of money, but as with all good things, there are a few caveats – including the ever-annoying “checked baggage not included” clause. However, if you’re happy to abide by the <a href="http://www.jetstar.com/au/en/price-beat-guarantee#terms-and-conditions" target="_blank"><strong><span style="text-decoration: underline;">terms and conditions</span></strong></a>, you’ve gotten yourself an easy discount on your next flight. Enjoy!</p>

Travel Tips

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5 facts to help you get the cheapest airfare

<p>There are endless theories on how and when to book to secure the cheapest deal. But do they really add up?</p> <p><strong>1. There’s no ‘magic’ time to book</strong></p> <p>Many experts like to claim that there’s a specific day or time to book that will always guarantee the cheapest flights, like 11pm on a Tuesday or 6am on a Sunday. Or they will advise you to book a specific number of days before your flight. In reality, that’s rarely true. There are so many variables within the industry that it’s almost impossible to accurately predict an exact time to press that ‘purchase’ button.</p> <p><strong>2. Travel on unpopular days</strong></p> <p>This one does make sense and will definitely save you some money. As a general rule, travel midweek, in low season or out of school holidays to get the best fare. You also need to look at the specific circumstances of your destination. For example, if it’s a major business hub, early morning flights will be more expensive as corporate travellers want to arrive in time for a full day of meetings. Look at the flight pricing over the week and you should soon see a pattern for unpopular days or times.</p> <p><strong>3. Break up your booking</strong></p> <p>If you’re flying long haul, it can be cheaper to book your tickets as multiple separate flights rather than one long flight. For example, it can be cheaper to fly from Sydney to Hong Kong and then take a separate flight from Hong Kong to London. This is particularly true as more and more budget carriers begin flying from Asia. Just be aware that you will need to clear immigration, collect your baggage and check in again, so you’ll need to leave plenty of time in between flights.</p> <p><strong>4. Choose the right airport</strong></p> <p>Many major cities will have one primary airport and then one or more smaller, regional airports that are a short distance away. Think Melbourne’s Tullamarine close to the city and then Avalon further out. Fares to these smaller airports will almost always be cheaper and the difference can be significant. If you aren’t in a huge rush, try a flight into a smaller airport and a bus transfer to the main destination.</p> <p><strong>5. Sign up for alerts</strong></p> <p>Many airlines or booking sites (like Kayak) will let you sign up for alerts on changing prices. Enter your chosen route and time period (often up to a month) and when the price drops, you’ll receive an email with the new fares for your dates. It saves you from having to check the site every day and means you’ll never miss the latest deal.</p> <p>Do you agree with these tips? Do you have any trip plans on the horizon, and if so where are you planning to go?</p> <p>Share your thoughts in the comments.</p> <p><strong>Related links:</strong></p> <p><a href="/travel/travel-tips/2016/08/tips-to-help-you-survive-a-long-haul-flight/"><strong><em><span style="text-decoration: underline;">16 tips to help you survive a long-haul flight</span></em></strong></a></p> <p><a href="/travel/travel-tips/2016/08/secret-way-to-raise-the-armrest-on-your-aisle-seat/"><span style="text-decoration: underline;"><em><strong>There is a secret way to raise the armrest on your aisle seat</strong></em></span></a></p> <p><a href="/travel/travel-tips/2016/07/7-foods-to-definitely-avoid-before-catching-a-flight/"><strong><em><span style="text-decoration: underline;">7 foods to definitely avoid before catching a flight</span></em></strong></a></p>

Travel Tips

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Are round the world airfares worth it?

<p>Round the world airline (RTW) tickets can be useful and economical solutions to complicated or extensive travel, but it’s worthwhile doing your homework to ensure you get the best deal to suit your requirements.</p> <p>Each of the big three airline alliances (Star Alliance, Oneworld and Skyteam) offer various RTW or related ticket products. In addition, a few airlines have partnerships outside their own alliances (or in some cases with non-alliance airlines), which offer RTWs. And a number of specialty travel agencies have also put together RTW booking vehicles.</p> <p><strong>The basics –</strong> An RTW ticket requires you to travel eastbound or westbound around the world, crossing both the Atlantic and Pacific Oceans in the same direction. The alliances also sell more limited “circle” tickets in certain regions.</p> <p>RTWs offer multiple stopovers en route that are usually classified from a minimum of 24 hours up to several months and most RTWs are valid for up to a year. Generally you need to begin and end the trip in the same country, but not necessarily in the same city. Subject to the limitations of the tickets (and there are many rules) you generally can zigzag and backtrack within continents or regions, but not return to a particular region once you’ve left it.</p> <p>RTW and Circle tickets generally limit you to a maximum of 16 flights included in the ticket, which is primarily sold on tiers based on maximum kilometres that can be flown without moving up to the next price tier. Obviously the greater distance you fly, the higher the price.</p> <p><strong>Costs -</strong> An important consideration with RTW tickets is that the pricing is extremely variable, depending on where you begin (and therefore end) the trip as well as differences in classes and variations from one alliance to the next.</p> <p><strong>Changes and flexibility -</strong> RTW tickets must have all segments booked prior to issue; however all make provision for changes or alterations during the life of the ticket. Generally, date changes are free, provided the same airline is being used for the same city pair. Itinerary changes – adding or deleting stops, changing the route, etc. – require that the ticket be re-issued for a fee, and any taxes or fees that change because of the new route be added or subtracted.</p> <p><strong>Frequent flyers -</strong> RTW tickets earn frequent flyer miles/points according to the ground rules established by the frequent flyer scheme used.</p> <p><strong>Limitations -</strong> Some RTW trip segments can be undertaken more cheaply by using point-to-point tickets, which obviously offer greater flexibility than any other approach. However this needs to be considered within the overall context of the trip cost. Another issue is inflexibility and limited choice. You have to fly on airlines the ticket allows you to use, and fly where they fly. And because there are many city pairs where no non-stop flights exist, usually a high percentage of the 16 flights are spent in indirect routes between your preferred cities.</p> <p>For most travelers, however, RTW tickets can provide good to very good value, and a great way to explore the world.</p> <p> </p>

International Travel