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Travellers with disability often face discrimination. What should change and how to complain

<a href="https://theconversation.com/profiles/kelsey-chapman-1345505">Kelsey Chapman</a>, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a>; <a href="https://theconversation.com/profiles/elizabeth-kendall-210342">Elizabeth Kendall</a>, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a>, and <a href="https://theconversation.com/profiles/lisa-stafford-1505408">Lisa Stafford</a>, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a> Australia’s former disability discrimination commissioner, Graeme Innes, has settled his dispute <a href="https://www.abc.net.au/news/2024-01-23/adelaide-airport-graeme-innes-disability-discrimination-dispute/103375068">with Adelaide Airport</a>. His complaint to the Human Rights Commission was lodged after being denied access to a body scanner with his assistance dog in <a href="https://graemeinnes.com/2022/05/17/airport-discrimination-dash-i-am-angry-as-hell-and-im-not-going-to-take-it-anymore/">May 2022</a>. Unfortunately, Innes’ experience will resonate widely with Australia’s <a href="https://www.aihw.gov.au/reports/disability/people-with-disability-in-australia/contents/people-with-disability/prevalence-of-disability">4.4 million people with disability</a>. “People with disability know how challenging air travel can be, and that experience needs to be more inclusive,” said Innes, who was disability discrimination commissioner for nine years and is on the board of the <a href="https://www.ndis.gov.au/about-us/governance/board/board-profiles">National Disability Insurance Agency</a>. Experiences like Innes’ have been widely <a href="https://www.theguardian.com/australia-news/2023/feb/03/australias-airlines-and-airports-urged-to-improve-treatment-of-travellers-with-disabilities">reported</a> and have happened to <a href="https://www.smh.com.au/national/graeme-innes-fights-to-change-how-disabled-people-are-treated-when-they-fly-20220516-p5alqs.html">prominent Australians with disability</a>. The everyday experience of air travel is likely even more shocking. Change is happening, but it is moving slowly. <h2>Airport and airline ableism</h2> The Human Rights Commission received more than <a href="https://www.infrastructure.gov.au/sites/default/files/documents/awptor2023-submission-a16-australian-human-rights-commission.pdf">100 disability discrimination complaints against airlines</a> in the six years to 2022, including the period in which COVID restrictions saw air travel severely limited. Issues included: <ul> <li>assistance animal refusals</li> <li>inaccessible facilities</li> <li>inaccessible ticketing arrangements for people with vision impairments</li> <li>taxis and rideshare providers not turning up, long delays or refusing passengers with disability aids and/or assistance animals.</li> </ul> These issues highlight a system underpinned by unchallenged <a href="https://theconversation.com/ableism-and-disablism-how-to-spot-them-and-how-we-can-all-do-better-204541">ableism</a> – discrimination that favours people without disability. <h2>Freedom of movement</h2> An important right under the <a href="https://www.un.org/development/desa/disabilities/convention-on-the-rights-of-persons-with-disabilities/article-20-personal-mobility.html">United Nations Convention on the Rights of Persons with Disabilities</a> is freedom of movement. This right seeks to enable all people to be <a href="https://www.tandfonline.com/doi/full/10.1080/09687599.2023.2203307">included in society in ways they self-determine</a>. Ableism in air travel is a fundamental denial of independence and freedom of movement. Discrimination can be even more blatant and offensive. People have been removed from flights or denied boarding because there are <a href="https://www.infrastructure.gov.au/sites/default/files/documents/awptor2023-submission-a16-australian-human-rights-commission.pdf">limits on the number of wheelchair users who can access an aircraft</a> or because they require additional support to access facilities. People with disability report the removal of, or damage to, <a href="https://www.abc.net.au/news/2023-10-31/virgin-airline-wheelchair-damage-broken-compensation/103010472">personal mobility equipment</a>, and lack of suitable equipment. In the most severe cases, people have been <a href="https://www.9news.com.au/national/australians-with-disabilities-suffer-dehumanising-treatment-at-airports-travel-news/b7de6139-258a-4e86-a615-031eb0e89074">injured during travel</a> or left stranded in dangerous circumstances. <h2>Inconsistency can fuel ableism</h2> Inconsistent policies and practices significantly impact travellers with disability. This is made worse by the fact that individual airlines and airports are encouraged by government to develop their own <a href="https://www.infrastructure.gov.au/infrastructure-transport-vehicles/aviation/aviation-access-forum-aaf/dafp">Disability Access Facilitation Plans</a>. So, it is not surprising when news reports highlight instances of assistance dogs being denied travel <a href="https://www.abc.net.au/news/2023-12-15/jetstar-assistance-dog-policy-criticised/103221894">domestically</a> and <a href="https://www.nytimes.com/2023/08/22/travel/jetblue-service-animal-dot-open-form.html">internationally</a>, even when they’ve <a href="https://www.abc.net.au/news/2023-12-20/qantas-sued-over-assistance-dog/103223736">previously been approved</a> by other airlines. Lack of consistency, negative attitudes, stereotypes and prejudices in the air travel industry have resulted in <a href="https://www.independent.co.uk/travel/singapore-airlines-disability-discrimination-amputee-b2301471.html">reportedly aggressive eviction of passengers</a> with disability from exit rows. Others report being told to “<a href="https://qdn.org.au/wp-content/uploads/2023/06/Voice-of-Queenslanders-with-Disability-report.pdf">catheterise</a>” (to insert a tube through the urethra to the bladder) to avoid needing toilet facilities on an overseas flight. Many people with disability experience situations like Innes’ where they are subjected to alternative, sometimes undignified, processes. Ongoing experiences of ableism not only deny people with disability their rights to travel but can also <a href="https://www.tandfonline.com/doi/full/10.1080/09687599.2023.2203307">damage their dignity</a>. Anticipation of discrimination can increase anxiety and stress for travellers with disability or prevent them travelling altogether. <h2>Slow reform</h2> These stories and many others point to the need for urgent reform. Stories shared by more than 60 participants in a special Disability Royal Commission session prompted its chair to <a href="https://disability.royalcommission.gov.au/news-and-media/media-releases/chair-writes-ceos-airlines-and-airports#:%7E:text=The%20Chair%20of%20the%20Disability,their%20experiences%20with%20air%20travel">write directly to the CEOs</a> of Australian airlines and airports, urging them to work on solutions. The review and modernisation of the <a href="https://www.infrastructure.gov.au/infrastructure-transport-vehicles/transport-accessibility/transport-disability-standards">2002 Disability Standards for Accessible Public Transport</a> along with the upcoming release of the Australian government’s <a href="https://www.infrastructure.gov.au/infrastructure-transport-vehicles/aviation/aviation-white-paper">Aviation White Paper</a> could be key mechanisms to address systemic discrimination. But only if key recommendations from disability organisations and advocacy centres are adopted. They include: <ol> <li> <a href="https://www.infrastructure.gov.au/sites/default/files/documents/agp2023-submission-c170-australian-federation-of-disability-organisations-and-national-inclusive-transport-advocacy-network.pdf">specific standards</a> for air travel co-designed with people with disability and representative organisations. <a href="https://www.engineersaustralia.org.au/sites/default/files/2022-04/Universal-Design-for-Transport-TAs-discussion-paper-20220421.pdf">Universal design</a> aims to make products and environments usable by all people, without adaptation. It can play an important role in overcoming the systemic barriers in infrastructure and service design to create more seamless and inclusive transport and air travel experiences </li> <li> <a href="https://piac.asn.au/wp-content/uploads/2023/12/PIAC-Submission-to-Aviation-Green-Paper.pdf">reportable and enforceable standards</a> and independent oversight, such as funding the Human Rights Commission to oversee compliance. </li> </ol> <h2>Complaints are just one route</h2> The exclusion of people with disability from seamless airline travel is a violation of their fundamental right to freedom of movement. Decades of travel horror stories in the media, continuing legislative reviews and national enquiries should bring change. Everyone should be able to make journeys with dignity and autonomy. People with disability deserve the same travel privileges as non-disabled Australians. Governments and the aviation industry will need to collaborate to implement comprehensive accessibility measures, ranging from wheelchair-friendly facilities to trained staff capable of providing appropriate assistance. Embracing inclusivity in air travel not only aligns with the principles of equity but also contributes to a society that celebrates diversity. For now, there are a number of ways to raise complaints, including with the individual airline or with the <a href="https://humanrights.gov.au/complaints/make-complaint">Human Rights Commission</a>. Raising complaints with the Human Rights Commission can be completed by anyone who experiences discrimination. Legal support and advice may also be sought from some state-based legal aid organisations. While complaints are one mechanism for change, more proactive methods for change include the disability royal commission’s recommendation for the design and implementation of a <a href="https://teamdsc.com.au/resources/inside-the-disability-royal-commission-s-final-report">Disability Rights Act</a>, which would see human rights enshrined in legislation and facilitate barrier-free travel. <a href="https://theconversation.com/profiles/kelsey-chapman-1345505">Kelsey Chapman</a>, Research Fellow Dignity Project, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a>; <a href="https://theconversation.com/profiles/elizabeth-kendall-210342">Elizabeth Kendall</a>, Professor, Director, Griffith Inclusive Futures, Griffith University, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a>, and <a href="https://theconversation.com/profiles/lisa-stafford-1505408">Lisa Stafford</a>, Adjunct Senior Research Fellow, Inclusive Futures Centre, <a href="https://theconversation.com/institutions/griffith-university-828">Griffith University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/travellers-with-disability-often-face-discrimination-what-should-change-and-how-to-complain-221740">original article</a>.

Travel Trouble

12 expert ways to manage stress at airports

Betsy Goldberg writes for <a href="http://blog.virtuoso.com/" target="_blank" rel="noopener">Virtuoso Luxury Traveller</a>, the blog of a <a href="http://www.virtuoso.com/" target="_blank" rel="noopener">global luxury travel network</a>, and she enjoys nothing more than taking a holiday. Airports should be happy places. They’re the beginning of a journey, either to a new place, a vacation, business meetings, time with family and friends, or back home. If you’ve spent even a brief amount of time inside an airport, though, you know that’s not the case. They can be stressful places with people running to and fro trying to make flights. All while dealing with their day-to-day life via their phone. No surprise that a psychologist has even developed an air travel stress scale. Air travel stress gets to virtually all of us. But it doesn’t have to. How can you reduce the drama? 1. Put things in context A lot of reducing air travel stress comes simply from having a good mindset. The most important thing is to start with the right attitude, says Rishi Piparaiya, author of Aisle Be Damned: “We’re talking about an extremely complicated industry, where millions of people fly in the skies in metal tubes at the speed of sound. Sure, something may go wrong, but our ancestors would spend a lifetime to make the journey we make in half a day.” Here’s another take from Brent Bowen, dean of the College of Aviation at Embry-Riddle Aeronautical University. He noted that in 2013 the overall performance of U.S. airlines hit its highest point in 24 years. “The number of customer complaints has gone down,” he says. “Mishandled baggage has gone down and on-time performance has improved. So technically, based solely on the data, (the flight experience) has improved over the last 25 years substantially.” 2. When to fly Leisure travellers tend to fly on weekends. Business travellers are crowding airports Mondays, Thursdays and Fridays. Therefore, book your flights for the quieter days of Tuesday and Wednesday when you can. Book an early-morning flight if possible to avoid more air travel stress. Airlines are less likely to have delays first thing in the day. 3. Use a packing list This prevents “Oh no!” moments at the airport. If you’re not even at security yet and you already think you’re missing something and don’t have the time to go get it, the rest of the airport experience probably won’t be great. Avoid that kind of air travel stress before you get to the airport by starting with a packing list. Also, learn how to effectively pack a bag. 4. Check in promptly Airlines let you check in online 24 hours before your flight. Do that to avoid lineups at the airport. Another bonus: it may help prevent you from being bumped off an oversold flight. 5. Carry on what you can The advantages: less to potentially lose in your checked luggage. No baggage fees. And a faster exit from the airport when you arrive. Always carry on essentials like keys, medications, valuables and anything critical for business meetings. You don’t want to arrive in the Caribbean and be waiting days for everything you need to actually enjoy the Caribbean. So remember that air travel is actually much more effective than almost any human mode of transport in history. And in the past few decades, the experience has technically only improved. Take a deep breath when that air travel stress hits you. 6. The early bird approach People fall into very distinct camps on this. Earlier tends to be better (especially around peak travel times like holidays). If you know security lines might be longer, why gamble and add more air travel stress? 7. The full charge Phone batteries are getting better as technology continues to develop. And more airports are offering outlets and charging stations. But always get to the airport on a full charge. If you encounter a hiccup, you’ll need your device as a resource. 8. What to wear Layers will help you navigate varying temperatures inside the airport and on the plane. Wear comfortable clothes you can move in, in case of a last-minute dash to a connecting flight. Wrinkle-free clothing is great, both for the journey to your destination as well as your trip itself. As far as footwear goes, wear something easy to slide on/off to get through security faster. In larger airports, you’re likely in for a big walk to and from your gate, so comfort is a must as well. 9. Entertainment Unless you’ve booked an entire row on the plane, your seatmates are a random act of chance. They could be great – and not bother you. Or they could be challenging in many ways. So load up on distractions. Those include magazines, books, e-books, movies, TV shows and work you need to complete. They’ll also help in case of delays while you’re still in the terminal. 10. Your fellow passengers Airports are amazing places for people-watching. If you stop at an airport bar or restaurant, you can usually strike up a conversation easily. You might be sitting next to someone from halfway around the world. You don’t get that chance every day, so take advantage of it. Want a conversation starter? Talk about the fastest way to board passengers. You’ll make some new friends and relieve your mutual air travel stress. 11. Airport lounges Another place to meet new people: an airport lounge. You’ll await your flight in a relaxed, comfortable atmosphere. And you’ll enjoy peace and quiet, comfortable seating, food, drinks and reading materials. First-class and business-class travellers and elite frequent flyers have access to their airline’s lounge. Also, certain credit card holders enjoy complimentary access. For everyone else, there’s a day pass. A pass at an independent lounge will run you about $30 to $50. 12. Advisors as air travel stress relief There are dozens of reasons why working with a professional travel advisor is a good idea. See here for real-life stories from actual travellers. One of those: an advisor can reduce air travel stress. Your advisor will work with you on itineraries, the best flight times, and any adjustments. If something crops up at the airport, you have a trusted resource one call away. Image credits: Getty Images

Travel Tips

Traveller's $3,000 mistake at airport security

A grandmother from New Zealand has copped a whopping $3,000 fine after failing to declare an airport sandwich to border control officers. June Armstrong, 77, was travelling from her native Christchurch to Brisbane to housesit for a friend, and treated herself to a muffin and a sandwich ahead of her 4am flight. Ms Armstrong ate her muffin before boarding the plane, and stashed the sandwich in her carry-on luggage to eat later on the flight. However, the grandmother fell asleep on the plane and the sandwich was left uneaten. When she woke up from her nap, she filled out the declaration form to enter Australia, as she had prescription medication, but completely forgot about the sandwich. When she arrived at the security gates at Brisbane Airport and her bags were checked, she was met with an unfortunate welcome to Australia as she was slapped with the fine. “I was just sobbing and said “$NZ3300 for a little sandwich?” Ms Armstrong told the <a href="https://www.nzherald.co.nz/nz/canterbury-grandmother-fined-3300-for-chicken-sandwich-by-australian-border-officials/3KJUEZBB2JHVLHBNSXFY3XPKLE/" target="_blank" rel="noopener">NZ Herald.</a> She said asked the official who found the sandwich if they could throw it away for her, but after they walked away and came back, they allegedly just said, “Twelve points, $3300”. Ms Armstrong first thought they were joking, but when she realised they were serious, she broke down in tears as staffers "strongly advised" her to appeal the fine within 28 days. She went through with the appeal to avoid forking out the four-figure sum, but to no avail and eventually ended up coughing up the hefty fine. “My husband kept saying, 'Just pay it'. I said, 'It’s our pension, we can’t afford this’,” Ms Armstrong said, adding that they had about $30,000 in savings as well as their pensions. Ms Armstrong sent an email asking why she was fined, considering it was her first infringement, and why the cost was so high, especially considering the sandwich was untouched and sealed. She also outlined the impact the fine was having on her mental health, but she allegedly never received a response. Six months on from sandwich-gate, she has accepted she won’t be getting her money back and has since spoken out to warn fellow passengers not to make the same mistake. “Everybody I show the fine to is dumbfounded, they just can’t believe it,” Ms Armstrong told the NZ Herald. Australia’s Department of Agriculture, Fisheries and Forestry said Ms Armstrong needed an import permit to bring the chicken sandwich into the county, adding it could have been a much higher penalty, as fines can be as much as $6260. “Meat has strict import conditions which can change quickly based on disease outbreaks,” a departmental spokesperson told <a href="https://www.news.com.au/travel/travel-updates/warnings/grandmother-who-forgot-to-declare-chicken-sandwich-cops-3000-fine-at-brisbane-airport/news-story/2bc94ac2e7e4f59cd16e5798fc7f9f7b" target="_blank" rel="noopener">news.com.au</a>. “Uncanned meats, including vacuum-sealed items, are not allowed into Australia unless accompanied by an import permit." Image credits: Getty Images

Travel Trouble

"Absolutely insane": Dad's plane act goes viral

A man has gone viral on TikTok after his daughter posted a video of him sleeping on the airplane floor during a long-haul flight. "More room for everybody," she captioned the video of her dad lying down wedged between two rows where their feet would normally go. In the video she also added an overlay text which said: "you have ur airport dad I have my Asian dad." The video has since racked up over 12.4 million views, and while most were impressed by the "hack" others were appalled. "This is so smart – never thought of that," one person wrote. "Smart but I'd lay a blanket down underneath. Thank you airport dad I will steal this idea," added another. "I been alive 25 years, ain't never seen this move before," commented a third. "They do [allow it] on long flights. As long as nobody complains then they don't bother you," added a fourth. <div class="embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; border-style: initial; vertical-align: baseline; width: 580px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7290309715286904095&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40bynataliebright%2Fvideo%2F7290309715286904095&image=https%3A%2F%2Fp16-sign.tiktokcdn-us.com%2Fobj%2Ftos-useast8-p-0068-tx2%2FoclABAhjhvzjImA6AdbRfwsiNEqBAyICYXEzX8%3Fx-expires%3D1700780400%26x-signature%3D8dYowfoSYD7T5QgGgwn53z%252B4BI8%253D&key=5b465a7e134d4f09b4e6901220de11f0&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> A few others were shocked and pointed out that airplane floors aren't exactly clean. "As a past flight attendant, you don't want to know what I have seen on those carpets," wrote one person. "When I was taking my flight attendant course one thing they said to us over and over was to never walk barefoot on the aircraft... nevertheless lay down," added another. "Man made his own trundle bed," joked a third. While another eagle-eyed commenter was shocked that he would voluntarily wear jeans for 15-hours, "jeans for 15 hours is absolutely insane," they wrote. Images: TikTok

Travel Tips

Take a look inside the luxury airport lounge used by the royal family

Around the world, many airports are known to boast luxurious airport lounges that service frequent flyers and elite travellers. These exclusive areas of the airport are reserved for VIP customers, with members of the royal family even utilising the luxury lounges. At London’s Heathrow Airport, one of the busiest airports in the world, the famous Windsor Suite, found next to Terminal 5, has often been used by the royals including the Prince and Princess of Wales, William and Kate. There are eight private suites, but they come at a hefty price, costing £3000 (A$5700) for just three people. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/CuRL5p-IcIO/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/CuRL5p-IcIO/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Heathrow VIP (@heathrowvip)</a> </div> </blockquote> The whopping price tag covers a series of luxuries during your time at the airport, including a chauffeur who picks you up from your door and takes you straight to the lounge, as well as takes you straight to the plane. There is also a private butler, personal shopper, Michelin star food, and priceless artworks adorning the suites. There are added security features too such as bombproof glass and anti-paparazzi nets to ensure privacy. This level of luxury is not exclusive to the London airport, as airports in Germany, America, the UAE and even Australia boast a similar service to VIP travellers. In Australia, the Qantas Chairman’s Lounge membership list includes the country’s top CEOs, A-list celebrities, and politicians. The lounges are in six domestic airports across the country, and offer world-class dining hidden behind unmarked wood-panelled doors. Former Qantas CEO Alan Joyce described the luxury as “probably the most exclusive club in the country” for those who are willing to spend big on the service before their flight. Image credits: Instagram

International Travel

How some people can end up living at airports for months – even years – at a time

<a href="https://theconversation.com/profiles/janet-bednarek-144872">Janet Bednarek</a>, <a href="https://theconversation.com/institutions/university-of-dayton-1726">University of Dayton</a> In January 2021, local authorities arrested a 36-year-old man named Aditya Singh <a href="https://news.yahoo.com/man-living-o-hare-3-001000925.html">after he had spent three months living at Chicago’s O'Hare International Airport</a>. Since October, he had been staying in the secure side of the airport, relying on the kindness of strangers to buy him food, sleeping in the terminals and using the many bathroom facilities. It wasn’t until an airport employee asked to see his ID that the jig was up. Singh, however, is far from the first to pull off an extended stay. <a href="https://udayton.edu/directory/artssciences/history/bednarek_janet.php">After more than two decades studying the history of airports</a>, I’ve come across stories about individuals who have managed to take up residence in terminals for weeks, months and sometimes years. Interestingly, though, not all of those who find themselves living in an airport do so of their own accord. This group includes Mehran Karimi Nasseri, who famously lived in Paris’ Charles de Gaulle Airport for 18 years and inspired the movie “The Terminal.” <a href="https://www.npr.org/2022/11/12/1136307777/the-terminal-movie-merhan-karimi-nasseri-dies-paris-airport">Nasseri died</a> on November 12, 2022. <h2>Blending in with the crowd</h2> Whether it’s in video games like “<a href="https://www.microsoft.com/en-us/p/airport-city/9wzdncrfjchj?activetab=pivot:overviewtab">Airport City</a>” or scholarship on topics like “<a href="https://airporturbanism.com/">airport urbanism</a>,” I’ll often see the trope that airports are like “mini cities.” I can see how this idea germinates: Airports, after all, have <a href="https://theconversation.com/as-you-travel-pause-and-take-a-look-at-airport-chapels-87578">places of worship</a>, policing, hotels, fine dining, shopping and mass transit. But if airports are cities, they’re rather strange ones, in that those running the “cities” prefer that no one actually takes up residence there. Nonetheless, it is possible to live in airports because they do offer many of the basic amenities needed for survival: food, water, bathrooms and shelter. And while airport operations do not necessarily run 24/7, airport terminals often open very early in the morning and stay open until very late at night. Many of the facilities are so large that those determined to stay – such as the man at O'Hare – can find ways to avoid detection for quite some time. One of the ways would-be airport residents avoid detection is to simply blend in with the crowds. Before the pandemic, U.S. airports handled 1.5 million to 2.5 million passengers <a href="https://www.tsa.gov/coronavirus/passenger-throughput">on any given day</a>. Once the pandemic hit, the numbers dropped dramatically, falling below 100,000 during the early weeks of the crisis in the spring of 2020. Notably, the man who lived at O'Hare for a little over three months arrived in mid-October 2020 as passenger numbers <a href="https://www.tsa.gov/coronavirus/passenger-throughput">were experiencing a rebound</a>. He was discovered and apprehended only in late January 2021 – right when passenger numbers dropped considerably after the <a href="https://www.tsa.gov/coronavirus/passenger-throughput">holiday travel peaks</a> and during <a href="https://www.bbc.com/news/world-us-canada-54966531">the resurgence of the coronavirus</a>. <h2>Living in limbo</h2> Not all of those who find themselves sleeping in a terminal necessarily want to be there. Travel by air enough and chances are that, at one time or another, you’ll find yourself in the category of involuntary short-term airport resident. While some people may book flights that will require them to stay overnight at the airport, others find themselves stranded at airports because of missed connections, canceled flights or bad weather. These circumstances seldom result in more than a day or two’s residency at an airport. Then there are those who unwittingly find themselves in an extended, indefinite stay. Perhaps the most famous involuntary long-term resident was <a href="https://www.gq.com/story/merhan-nasseri-charles-de-gaulle-stuck">Mehran Karimi Nasseri</a>, the airport dweller whose story inspired “<a href="https://www.imdb.com/title/tt0362227/">The Terminal</a>.” Nasseri, an Iranian refugee, was en route to England via Belgium and France in 1988 when he lost the papers that verified his refugee status. Without his papers, he could not board his plane for England. Nor was he permitted to leave the Paris airport and enter France. He soon became an international hot potato as his case bounced back and forth among officials in England, France and Belgium. At one point French authorities offered to allow him to reside in France, but Nasseri turned down the offer, reportedly because he wanted to get to his original destination, England. And so he stayed at Charles de Gaulle Airport for nearly 18 years. He left only in 2006, <a href="https://www.csmonitor.com/2004/0621/p11s02-almo.html">when his declining health required hospitalization</a>. Prior to his death in November 2022, he had returned to the airport on his own accord, and was staying in Terminal 2F when he suffered the heart attack that killed him. Other long-term airport residents include Edward Snowden, the NSA leaker, who spent <a href="https://www.theregister.com/2016/09/12/edward_snowden_wikileaks_sarah_harrison/">more than a month in a Russian airport in 2013</a> before receiving asylum. And then there is <a href="http://news.bbc.co.uk/2/hi/africa/4673103.stm">the saga of Sanjay Shah</a>. Shah had traveled to England in May 2004 on a British overseas citizen passport. Immigration officials, however, refused him entry when it was clear he intended to immigrate to England, not merely stay there the few months his type of passport allowed. Sent back to Kenya, Shah feared leaving the airport, as he had already surrendered his Kenyan citizenship. He was finally able to leave after an airport residency of just over a year when British officials granted him full citizenship. More recently, the coronavirus pandemic has created new long-term involuntary airport residents. For example, an Estonian named Roman Trofimov arrived at Manila International Airport on a flight from Bangkok on March 20, 2020. By the time of his arrival, Philippine authorities had ceased issuing entry visas to limit the spread of COVID-19. Trofimov spent over 100 days in the Manila airport until personnel at the Estonian embassy <a href="https://www.news.com.au/travel/travel-updates/travel-stories/man-trapped-in-manila-airport-for-100-days-amid-coronavirus-pandemic/news-story/09bfee03d3d1f23ca28f1fd97fa99109">were finally able to get him a seat on a repatriation flight</a>. [You’re smart and curious about the world. So are The Conversation’s authors and editors. <a href="https://theconversation.com/us/newsletters/weekly-highlights-61?utm_source=TCUS&utm_medium=inline-link&utm_campaign=newsletter-text&utm_content=weeklysmart">You can get our highlights each weekend</a>.] <h2>The homeless find refuge</h2> While most involuntary airport residents long to leave their temporary home, there are some who have voluntarily attempted to make an airport their long-term abode. Major airports in both the United States and Europe have long functioned – though largely informally – as homeless shelters. Though homelessness and the homeless have a long history in the United States, many analysts see the 1980s as an important turning point in that history, as many factors, including federal budget cuts, the deinstitutionalization of the mentally ill and gentrification, <a href="https://www.ncbi.nlm.nih.gov/books/NBK519584/">led to a sharp rise in the number of homeless</a>. It is in that decade that you can find the earliest stories about the homeless living at U.S. airports. In 1986, for example, <a href="https://www.chicagotribune.com/news/ct-xpm-1986-12-12-8604020917-story.html">the Chicago Tribune wrote about Fred Dilsner</a>, a 44-year-old former accountant who had been living at O'Hare in Chicago for a year. The article indicated that homeless individuals had first started showing up at the airport in 1984, following the completion of the Chicago Transit Authority train link, which provided easy and cheap access. The newspaper reported that 30 to 50 people were living at the airport, but that officials expected the number could climb to 200 as the winter weather set in. This issue has persisted into the 21st century. News stories from 2018 reported a rise in the number of homeless at several large U.S. airports over the previous few years, including at <a href="https://www.usatoday.com/story/travel/flights/todayinthesky/2018/02/12/atlantas-homeless-fill-atrium-worlds-busiest-airport-overnight/328388002/">Hartsfield-Jackson Atlanta International Airport</a> and at <a href="https://www.wbal.com/article/325387/3/growing-number-of-homeless-people-find-refuge-at-airport">Baltimore/Washington International Thurgood Marshall Airport</a>. The coronavirus pandemic has added an additional public health concern <a href="https://saportareport.com/amid-pandemic-city-plan-directs-homeless-sleeping-at-airport-to-supportive-services/columnists/sean-keenan/seankeenan/">for this group of airport denizens</a>. For the most part, airport officials have tried to provide aid to these voluntary residents. At Los Angeles International Airport, for example, officials have deployed crisis intervention teams to work <a href="https://www.nbclosangeles.com/investigations/lax-homeless-problem-bathrooms-waste/2278989/">to connect the homeless to housing and other services</a>. But it’s also clear that most airport officials would prefer a solution <a href="https://www.ajc.com/news/local/homeless-spending-night-hartsfield-jackson-prompt-police-monitoring/XKhpdJ8QZliOtGYutCsZOO/">where airports no longer operated as homeless shelters</a>. This is an updated version of an article originally published on March 3, 2021.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/154336/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/janet-bednarek-144872">Janet Bednarek</a>, Professor of History, <a href="https://theconversation.com/institutions/university-of-dayton-1726">University of Dayton</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/how-some-people-can-end-up-living-at-airports-for-months-even-years-at-a-time-154336">original article</a>.

International Travel

Airport renamed in honour of the late Queen Elizabeth

An airport has been given the seal of approval to be rebranded in honour of the late Queen Elizabeth. The airport in the seaside town of Le Touquet in France was given the go ahead for the renaming by King Charles on Monday, as the entire royal family shared a particular fondness for the town. The renaming of the airport is one of the first places to get approval following Queen Elizabeth II's death on September 8th last year. Although there is no official date announced for when the rebrand will take place, Touquet-Paris-Plage airport will become Elizabeth II Le Touquet-Paris-Plage International Airport. "The international airport of Le Touquet Paris-Plage is about to undergo a historic transformation by taking on the name 'Elizabeth II International Airport of Le Touquet Paris-Plage'," the town hall said in a statement. "This is a tribute to a great Queen and her uncle who had a fondness for France, as well as a recognition of the 'most British of French resorts'," it added. While honouring the late monarch in the name, the rebranding also acknowledges King Edward VIII, who held a love for the country before he abdicated the throne. Edward VIII, Queen Elizabeth's uncle, frequented the resort to enjoy horse riding and sand yachting, sometimes accompanied by his niece when she was not yet Queen. Image credits: Getty Images / Google Maps

International Travel

Why do I have to take my laptop out of the bag at airport security?

<a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> Anyone who has travelled by air in the past ten years will know how stressful airports can be. You didn’t leave home as early as you should have. In the mad rush to get to your gate, the security screening seems to slow everything down. And to add insult to injury, you’re met with the finicky request: “laptops out of bags, please”. But what does your laptop have to do with security? <h2>The day that changed air travel forever</h2> Airport security changed dramatically after the terrorist attacks in the US on September 11 2001. Before 9/11, you could pass through security with a carry-on bag full of everything you might need for your holiday, <a href="https://www.npr.org/2021/09/10/1035131619/911-travel-timeline-tsa">including a knife</a> with a four-inch blade. Indeed, that’s how the 9/11 attackers brought their <a href="https://www.npr.org/2021/09/10/1035131619/911-travel-timeline-tsa">weapons on board</a>. After 9/11, screening processes around the world changed overnight. In the US, private security contractors being paid a minimum wage were swapped out for a federalised program with highly trained security personnel. Anything that could be <a href="https://www.frontiersin.org/articles/10.3389/fnhum.2013.00654/full">considered a weapon</a> was confiscated. Around the world, travellers were suddenly required to <a href="https://books.google.com.au/books?hl=en&lr=&id=6hBnJ-1hRp0C&oi=fnd&pg=PA86&dq=why+do+I+have+to+take+my+shoes+off+at+airport+security&ots=o6JIFHJzF1&sig=B6azb6xqN2uxM9CP-VZdfyt3Ag0#v=onepage&q=why%20do%20I%20have%20to%20take%20my%20shoes%20off%20at%20airport%20security&f=false">remove their shoes</a>, belts and outerwear, and take out their phones, laptops, liquids and anything else that could be used as part of an improvised explosive device. This lasted for several years. Eventually, <a href="https://www.sciencedirect.com/science/article/pii/S2212478013000944">more advanced</a> screening methods were developed to effectively identify certain threats. Today, some countries don’t require you to remove your shoes when passing through security. So why must you still take your laptop out? <h2>Airport scanners have come a long way</h2> The machine your bags and devices pass through is an X-ray machine. The main reason you have to remove your laptop from your bag is because its <a href="https://www.smh.com.au/traveller/reviews-and-advice/why-do-i-have-to-remove-my-laptop-from-my-bag-at-the-airport-xray-machine-20170320-gv1vqs.html">battery</a> and other mechanical components are too dense for X-rays to penetrate effectively – especially if the scanning system is old. The same goes for power cords and other devices such as tablets and cameras. With these items in your bag, security officials can’t use the screened image to determine whether a risk is present. They’ll have to flag the bag for a physical search, which slows everything down. It’s easier if all devices are removed in the first place. A laptop inside a bag can also shield other items from view that may be dangerous. Scanning it separately reveals its internal components on the screen. In some cases you might be asked to turn it on to prove it’s an actual working computer. With newer multi-view scanning technology, security officials can view the bag from multiple angles to discern whether something is being covered up, or made to look like something else. For instance, people have tried to <a href="https://www.sciencedirect.com/science/article/pii/S2212478013000944">mix gun parts</a> with other components in an effort to pass checked baggage screening. Some airports have upgraded <a href="https://www.smh.com.au/traveller/inspiration/no-more-removing-liquids-and-gels-laptops-at-melbourne-airport-as-new-scanners-installed-20191002-h1ijdf.html">3D scanning</a> that allows travellers to pass their bags through security without having to remove their laptops. If you’re not asked to take out your laptop, it’s probably because one of these more expensive systems is being used. Nonetheless, amping up the technology won’t remove the lag caused by airport screenings. Ultimately, the reason these are a major choke point is because of the speed at which staff scan the imagery (which dictates the <a href="https://www.sciencedirect.com/science/article/pii/S2212478013000944">speed of the conveyor belt</a>). Unless we find a way to automate the entire process and run it with minimal human supervision, you can expect delays. <h2>What about body scanners?</h2> But your bags aren’t the only thing getting scanned at airport security. You are too! The tall frame you walk through is a <a href="https://science.howstuffworks.com/transport/flight/modern/airport-security3.htm">metal detector</a>. Its purpose is to uncover any weapons or other illegal objects that may be concealed under your clothes. Airport metal detectors use non-ionising radiation, which means they don’t emit X-rays. The larger body scanners, on the other hand, are a type of X-ray machine. These can be <a href="https://www.sciencedirect.com/science/article/pii/S2212478013000944">active or passive</a>, or a combination of both. Passive scanners simply detect the natural radiation emitted by your body and any objects that might be concealed. Active scanners emit low-energy radiation to create a scan of your body, which can then be analysed. The kind of machine you walk through will depend on where in the world you are. For instance, one type of active body scanner that emits X-rays in what’s called “backscatter technology” was once <a title="https://electronics.howstuffworks.com/gadgets/high-tech-gadgets/backscatter-x-ray.htm" href="https://electronics.howstuffworks.com/gadgets/high-tech-gadgets/backscatter-x-ray.htm" target="_blank" rel="noopener">used widely</a> in the US, but is no longer used. It’s also banned in <a title="https://www.homeaffairs.gov.au/about-us/what-we-do/travelsecure/passenger-screening" href="https://www.homeaffairs.gov.au/about-us/what-we-do/travelsecure/passenger-screening" target="_blank" rel="noopener">Australia</a> and <a title="https://www.forbes.com/sites/daviddisalvo/2011/11/15/europe-bans-airport-body-scanners-over-health-and-safety-concerns/" href="https://www.forbes.com/sites/daviddisalvo/2011/11/15/europe-bans-airport-body-scanners-over-health-and-safety-concerns/" target="_blank" rel="noopener">the European Union</a>, where only non-ionising technology can be used. Another type of scanner emits lower-energy <a href="https://science.howstuffworks.com/backscatter-machines-vs-millimeter-wave-scanners.htm">millimetre waves</a>, instead of X-rays, to image the passenger. Millimetre wave frequencies are considered to be non-ionising radiation. <h2>AI in our airports</h2> AI seems to be all around us lately, and our airports are no exception. Advancements in AI systems stand to transform the future of airport security. For now, human reviewers are required to identify potential threats in scanned images. However, what if an advanced <a href="https://thinkspace.csu.edu.au/artiificialintelligenceinsecuritycheck/article/">AI was trained</a> to do this using a database of images? It would do so in a fraction of the time. Some airports are already using advanced <a href="https://www.in-security.eu/index.php/editorial/the-future-of-airport-security-faster-smarter-safer">computed tomography</a> (CT) <a href="https://www.theguardian.com/australia-news/2022/jun/21/3d-body-scanners-at-australian-airports-what-are-they-and-how-do-they-work">scanners</a> to produce high-definition 3D imagery. In the future, this technology could be further enhanced by AI to detect threats at a much faster rate. Hypothetically, CT scans could also be used for both humans and their baggage. Could this allow travellers to walk through a body scanner while carrying their bags? Possibly. Until then, you should probably try your best to leave the house on time.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/209041/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, Professor/Head of Aviation, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-do-i-have-to-take-my-laptop-out-of-the-bag-at-airport-security-209041">original article</a>.

Travel Tips

Why can’t I use my phone or take photos on the airport tarmac? Is it against the law?

<a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> Mobile phones are not allowed to be used while on a plane because they can interfere with the aeroplane’s navigation instruments and <a href="https://theconversation.com/heres-the-real-reason-to-turn-on-aeroplane-mode-when-you-fly-188585">cause various safety and social issues</a>. As soon as the plane lands, we’re permitted to turn off flight mode, but at some airports we can’t get much of a signal. That’s because airports are known as mobile signal “<a href="https://thepointsguy.com/news/slow-connection-airport-tarmacs/">dead zones</a>” due to a lack of mobile towers – they can’t be placed at the airport itself due to height restrictions. Any nearby mobile towers would be located away from the airport’s runway systems to avoid interfering with the aeroplane’s flight path, especially take-off and landing direction. Most airports put up indoor repeater antennas within the airport terminal; these help increase the mobile signal strength coming from the nearest mobile tower somewhere near the airport. But you won’t be allowed to make calls while walking away from the plane, anyway. <h2>Why can’t I use my phone on the tarmac?</h2> As we are taxiing in, the <a href="https://www.qantas.com/au/en/qantas-experience/onboard/communication.html">cabin crew</a> remind us not to smoke outside of designated areas at the terminal and not to use our mobile phones until we are inside the terminal building. If you exit the plane down the rear stairs, why aren’t you allowed to use your phone once away from the aeroplane, if you can get a signal? Surely it won’t affect navigation. The answer is manifold, and regulations aren’t the same across the world. In Australia, a <a href="https://www.casa.gov.au/operations-safety-and-travel/travel-and-passengers/onboard-safety-and-behaviour/using-your-electronic-devices-flights">government regulation</a> prohibits the use of mobile phones on the tarmac – the aeroplane movement and parking area of the airport. You won’t be fined if you whip your phone out while walking to the terminal, but the airline may admonish you for not following the rules. However, if you decide to (<a href="https://www.smh.com.au/national/victoria/woman-arrested-after-running-onto-tarmac-at-melbourne-airport-20151125-gl7bkq.html">run around on the tarmac</a>, you could get arrested by federal police. The airport tarmac is very busy not just with aircraft, but also baggage carts, catering trucks, aeroplane waste removal trucks, and fuel trucks. Getting passengers off the tarmac and into the terminal building quickly and safely is a priority for the staff. If you are distracted while walking to the terminal building because you’re talking on your phone, it can be <a href="https://www.theguardian.com/us-news/2023/jan/25/alabama-airport-worker-killed-jet-engine-safety-warnings">highly dangerous and even deadly</a> if you end up too close to an operating plane. An operating jet engine is extremely hot and has a strong exhaust. Additionally, the front of the engine has a low-pressure area called an <a href="https://www.ukfrs.com/guidance/search/aircraft-systems-and-construction">ingestion zone</a> that can suck in a person. Ground staff are trained to stay at least ten metres away from this area. However, this information is not shared with the passengers. <h2>A myth about fuel</h2> You may have heard that mobile phones are a fire hazard near fuel, and aeroplanes are, of course, refuelled on the tarmac. However, the chances of fuel catching fire during this process are extremely low, because the refuelling truck is <a href="https://safetyfirst.airbus.com/safe-aircraft-refuelling/">bonded and “grounded” to the plane</a>: the operator attaches a wire to the aircraft to move built-up static electricity to the ground to prevent any chance of a spark. <figure class="align-right zoomable"><figcaption></figcaption></figure> There have been stories in the press about mobile phones sparking <a href="https://www.verizon.com/about/news/vzw/2014/12/fact-or-fiction-using-a-cell-phone-at-the-gas-station-can-cause-a-fire">fires at petrol stations in Indonesia and Australia</a>, but these turned out to be inaccurate. There is <a href="https://www.nfpa.org/assets/files/AboutTheCodes/30A/FI%20-%20NFPA%2030A-2015%20Para%208.3.1%20-%20Attachments%2014-19.2017-04-04.pdf">no evidence a phone can spark a fire at a fuel pump</a>, despite the warning labels you might see. Either way, the chances of a mobile phone causing this on the tarmac with a refuelling truck that is grounded to the aeroplane are extremely low, not least because the passenger permitted areas and refuelling areas are completely separated. <h2>Why are we told not to take photos on the tarmac?</h2> This rule varies from airport to airport depending on their <a href="https://www.tsa.gov/travel/frequently-asked-questions/can-i-film-and-take-photos-security-checkpoint">security processes</a>. Such restrictions are carryovers from the changes to airport security following the <a href="https://heinonline.org/HOL/P?h=hein.journals/jlecono50&i=739">September 11 2001 terrorist attacks</a>. The now federalised security teams, TSA (Transportation Security Administration) in the United States and the Department of Home Affairs in Australia, change their processes frequently to prevent having any identifiable patterns that could be used to create a security breach. The increased security measures also mean new technologies were introduced; airport security sections do not want photos taken of how they operate. The airport security process is a major choke point in the flow of passenger movement due to the screening process. If a passenger is perceived to be slowing the process down by taking photos or talking on their phone, they will be reminded to turn off their device and/or stop taking photos of security personnel and equipment. If you refuse to follow the rules of the screening process, you will be <a href="https://www.homeaffairs.gov.au/about-us/what-we-do/travelsecure/passenger-screening">denied entry</a> into the airport terminal gate area and miss your flight. Can you also get arrested for using your phone? Depends on the airport and country. I, for one, do not want to find out.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/207926/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, Professor/Head of Aviation, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-cant-i-use-my-phone-or-take-photos-on-the-airport-tarmac-is-it-against-the-law-207926">original article</a>.

Travel Tips

6 surprising secrets from airport insiders

Sometimes the truth can be hard to hear! Writing on Reddit, an anonymous forum, airport and airline employees have shared a series of revealing secrets about airport life Here are six of the most shocking truths from these anonymous airline insiders. 1. Locks on zippered suitcases aren’t that effective According to a Reddit user going under the name of royalsiblings, ““You can pop a zipper with a pen and drag the locked zipper pulls around the bag to close them back up. I've done this many times to identify bags that are tagless and locked.” 2. It might be a good idea to bring your own headphones Reddit user ichigo29 said, “I used to work for warehouse that supplied a certain airline with items. The headsets that are given to you are not new, despite being wrapped up. They are taken off the flight, “cleaned”, and then packaged again.” 3. Make sure you remove old flight tags Reddit user aurelius said, “Not a secret, just common sense; the reason some bags miss their flight or get misrouted is because passengers don't remove old tags. It confuses handlers as well as the conveyor belt scanners. I see it happen all the time.” 4. It’s a good idea to be kind to employees Reddit user ihatcoe said, “The nicer you are to us, the more we can do for you… Your neighbour is noisy? Tell us nicely and we might be able to get you a better seat.” 5. Buy or fly on a Tuesday in the US Redditor Drama_Llama said, “I work Revenue Management for an airline. On average, the cheapest time to BUY a ticket is Tuesday afternoon. The cheapest time to FLY is Tuesday, Wednesday, or Saturday. This applies to US flights in my experience.” 6. If you’re travelling with a pet, put its name on the carrier Redditor RabbitMix said, ““If you checked your dog there's about a 30 percent chance it's terrified before it even gets on the plane, who knows how scared it gets during the actual flight. Bag room agents will usually try to comfort a scared animal, but all we can really do is talk to it, so if you write your pet's name on their carrier it usually helps a lot.” Images: Getty

International Travel

7 strange and unique airports

Making a connection at one of these airports would be quite an experience, and we’ve taken a look at seven strange and unique airports from all around the world. US Federal Transfer Centre, Oklahoma City, USA If you find yourself at the US Federal Transfer Centre, needless to say things have taken an interesting turn in your life. Located next to Will Rogers World Airport, this facility is used for holding inmates and transferring them between federal prisons. Black Rock City Municipal Airport, USA This airport is unique in the sense that it only operates for a week every year. Black Rock City Municipal Airport opens briefly every year for the Burning Man festival in the Nevada desert, playing host to around about 150 aeroplanes during the week. Kansai International Airport, Japan Entirely offshore, Kansai International Airport services a region that has no space to run a 24 hour airport in the city where no land can be expropriated. Over 21 million square metres of landfill was excavated from nearby mountains to put it together. Kai Tai Airport, Hong Kong While it’s no longer operational, Kai Tai Airport was once instrumental with linking Hong Kong with the outside world. From 1925 to 1998 landing on this little chunk of reclaimed land with high-rises on both sides was a harrowing experience in larger aircraft. Sea Ice Runway, McMurdo Station, Antarctica During the summer Antarctic field season the Sea Ice Runway acts as the principle runway for the US Antarctic Program. A proper runway for wheeled aircraft is constructed at the start of each season and used up until early December, until the ice breaks up. Paro Airport, Bhutan Flying into the only international airport in Bhutan is no easy task, with pilots having to navigate through two treacherously narrow valleys and performing a turn in its approach to the strip. Paro Airport is serviced by Bhutan’s National Airline Druk Air. Barra Airport, Scotland What makes this short-runway airport located at the north tip of the island of Barra in the Outer Hebrides is the fact that it’s the one airport in the world where scheduled flights use the beach as a runway (provided of course that the tide is out). Images: Getty

International Travel

The real reason your luggage is lost in transit

There’s nothing worse than that moment of realisation you get when, standing at an empty luggage carousel, you realise your bags are anywhere in the world but here. SITA, a company specialising in air transport, has published a study revealing the most common reasons bags are misplaced in transit and tips on how to avoid it. 2015 it turns out was a historically good year for luggage retention, with the total number of mishandled bags diminishing about 50 per cent from 2007 to 2015. Worldwide, out of every 1000 passengers only around six bags are being misplaced. But it still wasn’t perfect, and 23 million bags were still misplaced. SITA has outlined the top reasons luggage doesn’t make it to where it’s supposed to be, as well as some tips to help make sure your bags makes the trip safely. Reasons for lost luggage: <ul> <li>Lost during a transfer – This was the major reason for luggage being misplaced and the cause of over half the reported misplaced luggage occurrences.</li> <li>Ticketing errors, bag switches or security issues – Around 19 per cent of lost bags fell into this category, suggesting that human error still plays a role.</li> <li>Delayed due to airport, customs, and weather or space/weight restrictions – This broad category accounted for almost 16 per cent of the lost luggage.</li> <li>Failure to load the bag or mishandling at arrival station – This was the reason behind four per cent of the bags that were mishandled.</li> <li>Tagging Error – With significant advancements in bag handling technology tagging errors accounted for only four per cent of lost luggage.</li> </ul> SITA also offered some advice for making sure your bag makes it all the way to the desired destination, suggesting air passengers take the following precautions: <ul> <li>Avoid short connections.</li> <li>Put a form of identification on the bag.</li> <li>Double check the destination tag.</li> <li>Pack luggage carefully avoiding restricted items.</li> <li>Consider purchasing a personal luggage tracking device.</li> </ul> Images: Getty

Travel Trouble

5 ways to get through the airport faster

There’s a reason they say get to the airport at least two hours early. From checking your luggage to getting processed by customs, catching an international flight can be a tedious, at times frustrating task, particularly when pressed for time in a crowded airport. It doesn’t have to be this way, though. We’ve put together a useful list containing five handy airport tips to help you get to your gate faster. 1. Check in online This can be a major time-saver, particularly if you’re not checking bags. Most airlines have now made checking in online a relatively simple, fool-proof process and even offer automated check in services when you arrive if you can’t get to a computer. Airlines these days also generally have an easy to use flight status feature, so you can be aware of any unexpected delays before you actually rock up. 2. Weigh your bags The person who’s been standing in line for 20 minutes only to suddenly realise when they’ve reached the counter that they need to frantically move clothes from one bag to another to make the weight limit isn’t the most popular person at the airport. Make sure you know the weight of your bags before you arrive. Many airports have scales installed near the entrance for a last minute check. 3. Have your important documents ready Make sure you’re ready to go when you hit the front of the line by having your boarding pass, ID/passport and credit card stored in an easily accessible part of your wallet or bag. This may seem like a small detail, but it means you won’t waste time rifling through your possessions when you get to the front of the line and decreases the chance of leaving something important at home. 4. Passing through customs and immigration These processes can be streamlined by just being a little bit cooperative. Have your documentation ready, fill out any paperwork and answer any questions the officials may have in an honest, clear manner. Making sure you pay attention to little details like this also decreases your chances of having to face a grilling from a surly customs official, which is just as fun as it sounds. 5. Figure out the gate your flight is departing from While you generally have plenty of time to pick up a nice duty-free bargain after customs, don’t be complacent. Even if it’s just a quick glance at the departure times, make sure you know the actual gate your flight is departing from. Nobody likes to hear their name over the airport loudspeaker, particularly if the voice is directing you to a gate that’s on the other side of the terminal. Don’t let long, potentially mood-killing lines at the airport derail the start of your trip. With a little bit of advance planning you can get through the airport quickly and avoid the unnecessary stress. Image credits: Getty Images

Travel Tips

This is the best airport in the world

World's number one airport You have the busiest airports around the world and the most reliable airports, but only one can claim the crown of the best airport in the world: Changi Airport. The Singapore airport has been named the top airport in the world for the 12th time, according to Skytrax World Airport Awards. Changi Airport regained its number-one status after losing it in 2021 and 2022 to Hamad International Airport in Qatar (which finished second this year). Tokyo’s Haneda Airport, ranked number three, won the award for the World’s Cleanest Airport, while Seoul’s Incheon Airport, ranked number four, won the award for World’s Best Airport Staff Service. Zurich Airport was cited as having World’s Best Airport Security and Istanbul Airport, the biggest airport in the world, ranked sixth, while Paris Charles De Gaulle Airport was named the Best Airport in Europe. What makes Changi the world's top airport? In 2019, Changi Airport unveiled a $1.7 billion renovation project and the results are absolutely incredible, with so many things to do during an airport layover. The can’t-miss sight at this airport is its multi-purpose facility called the Jewel. Located outside Terminal 1, the 1,300,000 square metre complex features 10 levels of forest-like gardens, an indoor waterfall, a butterfly garden and a rock climbing wall, as well as hundreds of dining and shopping options. Crowne Plaza Changi Airport won the award for the World’s Best Airport Hotel for the eighth consecutive year. What are the top 10 airports in the world? According to the Skytrax World Airport Awards, the top ten airports in 2023 are as follows: <ol> <li>Singapore Changi Airport – Singapore</li> <li>Hamad International Airport – Doha</li> <li>Tokyo International Airport (Haneda) – Tokyo, Japan</li> <li>Incheon International Airport – Seoul, Korea</li> <li>Paris Charles de Gaulle Airport – Paris, France</li> <li>Istanbul Airport – Istanbul, Turkey</li> <li>Munich Airport – Munich, Germany</li> <li>Zurich Airport – Zurich, Switzerland</li> <li>Narita International Airport – Tokyo, Japan</li> <li>Madrid-Barajas Airport – Madrid, Spain</li> </ol> Image credits: Getty Images This article originally appeared on <a href="https://www.readersdigest.co.nz/uncategorized/this-is-the-best-airport-in-the-world" target="_blank" rel="noopener">Reader's Digest.</a>

Travel Tips

Parents leave baby at airport counter after refusing to buy extra ticket

A couple were checking in for a flight from Ben Gurion International Airport to Brussels, Belgium on Tuesday when they made the decision to leave their baby behind. Upon their arrival at the airport check-in desk in Tel Aviv, Israel, it was revealed that the baby did not have a ticket. Rather than address the situation and ensure their child’s safe travel, the pair opted to proceed to security without their stroller and its young occupant. The airline they were flying with, Ryanair, state on their website that "infants can be included in a flight reservation during the online booking process." Following their process for booking with an infant, a message will pop-up to let travellers know there is a €25 charge (approximately $39) for each one-way flight the baby participates in from an adult’s lap. If the adults want the baby to travel in a seat of its own with the proper equipment, a seat must be paid for. The parents, apparently, had not made such arrangements for their baby. The matter was referred to officials, as confirmed by a Ryanair spokeswoman. "These passengers travelling from Tel Aviv to Brussels presented at check-in without a booking for their infant,” she told CNN, “they then proceeded to security leaving the infant behind at check-in. "The check-in agent at Ben Gurion Airport contacted Airport Security, who retrieved these passengers, and this is now a matter for local police." Reports of the situation were confirmed by the Israeli Airport Authority, who provided a statement to CNN and offered some more information into what went on. "A couple and an infant with Belgian passports arrived for a flight at Terminal 1 without a ticket for the baby,” it read. “The couple also arrived late for the flight, once the check-in for the flight was closed. The couple left the infant seat with the baby and ran toward the security checks at Terminal 1 in an attempt to reach the boarding gate for the flight." A video allegedly from the airport at the time, staff can be heard expressing their sadness for the child. Another woman exclaims, “she left him there, I swear!” Ryanair staff also voiced their shock over the incident, telling N12, “we’re never seen anything like it.” Despite reports that the parents were detained, an Israel Police spokesman told CNN that the matter appeared to have been resolved by the time law enforcement arrived on the scene, stating that "the baby was with the parents and there's no further investigation." Images: Getty

Travel Trouble

Dog found hidden in carry-on bag at airport security

A US Transportation and Security Agency (TSA) officer has discovered a small dog stashed in a traveller's carry-on luggage. The animal was found in a backpack when going through the X-ray machine at the Dane County <a title="Airport " href="https://www.9news.com.au/airport" target="_blank" rel="noopener">Airport</a> in Wisconsin. TSA told a local news outlet that the passenger was unaware of the screening protocol and did not tell security officers about her dog. After an officer explained the proper process and confirmed she disclosed she was travelling with a pet to the airline, she proceeded to her gate to board her flight. TSA Great Lakes confirmed that the woman's error was an accident on social media, while alerting people to the proper flying rules. <blockquote class="twitter-tweet"> Video: Here’s the proper way to travel with your pet. Note: This is a <a href="https://twitter.com/TSA?ref_src=twsrc%5Etfw">@TSA</a> PreCheck passenger traveling with a cat. If you think your pet will attempt an escape, ask to speak with a supervisor before removing the animal. Alternative screening options may be available. (2/2) <a href="https://t.co/NL2jNjni2l">pic.twitter.com/NL2jNjni2l</a> — TSA_GreatLakes (@TSA_GreatLakes) <a href="https://twitter.com/TSA_GreatLakes/status/1600210121136537600?ref_src=twsrc%5Etfw">December 6, 2022</a></blockquote> "A dog was accidentally sent through the X-ray @MSN_Airport this week," it tweeted. "When travelling with any animal, notify your airline and know their rules." "At the checkpoint, remove your pet from the bag and send all items, including the empty carrier, to be screened in the machine." It then uploaded a video showing "the proper way" to travel with pets. Image credits: Twitter

Travel Trouble

World’s most stressful airports revealed

In a year of cancelled flights, lost luggage and indefinite delays with air travel around the world, it's fair to say a lot of travellers have spent some stressful times in airports. As a result of this year of travel chaos, holiday rental group <a href="https://hawaiianislands.com/">Hawaiian Islands</a> have analysed over 1,500 Google reviews for over 500 airports to name and shame the most stressful airports in the world. Unsurprisingly to most, Sydney Airport did not skate by unscathed, with Sydney Kingsford Smith Airport coming in second on the list of stressful airports in the Asia and Oceania region, only being beaten by Tan Son Nhat International Airport in Vietnam. According to data from FlightAware compiled by <a href="https://edition.cnn.com/travel/article/world-airports-most-summer-2022-delays-cancellations/index.html">CNN Travel</a>, 34.2 percent of flights scheduled between May 26 and July 19, 2022, at Sydney Kingsford Smith International Airport were delayed – the ninth most of any airport in the world. Melbourne, Perth and Brisbane airports were also all in the top 10. Elsewhere in the world, nine of the 10 most stressful airports overall were in Europe, with four of them in the UK alone. The most stressful airport in the world went to the UK’s Manchester Airport, with over 82 percent of reviews indicating an anxious time. The top two most stressful airports in the US went to East Coast states, with Albany International (New York) topping the list, and Newark Liberty International (New Jersey) coming in a close second place. Image credits: Getty Images

Travel Tips

Man who lived in airport for 18 years dies

The man who inspired Steven Spielberg’s The Terminal, as well as a French film and an opera, has died in the airport where he lived for 18 years. Mehran Karimi Nasseri suffered a heart attack in Terminal 2F of the Charles de Gaulle airport on Saturday and died after police and a medical team were unable to save him, according to an official with the Paris airport. Mr Nasseri, believed to have been born in 1945 in Soleiman, the then-British controlled area of Iran, lived in Terminal 1 between 1988 and 2006, at first while he was in a legal limbo because he was without residency papers and later by choice. The airport official said the 76-year-old had been living in the airport again in recent weeks. His first stint at the airport, when he spent years sleeping on a red plastic bench, making friends with airport workers, showering in staff facilities and spending time writing in his diary, studying economics and watching passing travellers inspired The Terminal starring Tom Hanks, as well as French film Lost in Transit and the opera Flight. Mr Nasseri published his autobiography, The Terminal Man, the same year The Terminal was made. <img src="https://oversixtydev.blob.core.windows.net/media/2022/11/mehran-nasseri1.jpg" alt="" width="1280" height="720" /> Mehran Karimi Nessari lived in the Charles de Gaulle airport for 18 years, with his belongings surrounding a red plastic bench he slept on. Image: Getty Images After leaving Iran to study in England in 1974, he was reportedly imprisoned on his return for protesting against the shah while abroad and was exiled soon after. He applied for political asylum in several European countries and was given refugee credentials by the United Nations High Commissioner for Refugees in Belgium in 1981, but was later denied entry into England after the briefcase containing his documents was stolen at a Paris train station. Although he was arrested by French police after being sent back to Charles de Gaulle from England, he couldn’t be deported because he had no official documents and stayed. After lengthy legal campaigning, more bureaucratic bungling and increasingly strict European immigration laws kept him in a legal no-man’s land for years, Mr Nasseri was offered French and Belgian residency, but he refused to sign the papers as they listed him as Iranian and didn’t show his preferred name, Sir Alfred Mehran. He stayed at the airport for several more years before being admitted to hospital in 2006 and he later lived in a French shelter. Those at the airport who befriended him said Mr Nasseri’s years of living there had taken a toll on his mental health, while the airport doctor described him as “fossilised here” in 1990. One friend, a ticket agent, compared him to a prisoner incapable of “living on the outside”. “Eventually, I will leave the airport,” Mr Nasseri told the Associated Press in 1999, looking frail with thin hair, hollow cheeks and sunken eyes. “But I am still waiting for a passport or transit visa.” Image: Getty Images

Caring

"Name and shame": Qantas baggage handler stood down over damning footage

A Qantas baggage handler has been fired after he was filmed throwing luggage with such force that they fell on the floor. Footage shared to social media shows the disgruntled worker picking up the bags and transferring them angrily onto a trailer at Karratha Airport in West Australia’s Pilbara region. There were moments when the man would throw the bags and they would fall to the ground where he leaves them. Viewers were left fuming wondering if passengers would’ve had their property or items in the bag destroyed over the worker’s negligence. “I hope this was sent to city of Karratha and reported to bad if someone had something important in their bags and it got damaged,” someone wrote. “Name and shame,” another commented. “He wouldn't have a job if he worked for Virgin,” another comment read. Qantas confirmed that the worker has been stood down as an investigation is underway into his behaviour. “We are disappointed with the behaviour in this video and we’ve raised it with our ground handling contractor for urgent action,” they said. Watch the footage <a href="https://www.facebook.com/groups/462858791322558/posts/1178957256379371/" target="_blank" rel="noopener">here</a>. Images: Facebook

Travel Trouble

7 foods to definitely avoid before catching a flight

If you want to be comfortable in the air, avoid chowing down on these foods before you board. 1. Burger and fries It can be tempting to grab a last minute Big Mac meal at the airport, but you really should resist. Your body struggles to digest large amounts of saturated fat and salt even at ground level and this becomes much more difficult at 35,000 feet, meaning you’re in for an uncomfortable trip. Saturated fat can also constrict blood flow and increase your risk of deep vein thrombosis (DVT). 2. Carbonated beverages Don’t even think about washing that burger down with a nice cold Coke. The bubbles in carbonated beverages, like soft drink, sparkling water or beer, can cause bloating. The air pressure will change during a flight, making these little pockets of air swell and become even more uncomfortable than they are on the ground. 3. Garlic This one is more for those in the cabin with you. Eating a meal rich in garlic will give you more than just bad breath. As garlic is absorbed into the blood stream it causes particularly bad body odor that will start to seep from your pores, which will make sitting next to you seriously unpleasant. 4. Alcohol While not strictly a food, alcohol should definitely be off your pre-fly snack list. The air inside plane cabins is very dry and causes you to dehydrate. Add to that the dehydrating properties of alcohol and you’re in for one nasty hangover. One drink can help you nod off more quickly, but studies show that too much alcohol actually makes for a disrupted, poor quality sleep. 5. Spicy foods Leaving aside the potential for stomach upsets, foods with a lot of chilli in them can play havoc with your body temperature. You don’t want to spend a 14-hour flight boiling hot and running with sweat. 6. Gaseous vegetables That means everything from the traditional culprit of beans to cruciferous vegetables like broccoli, cabbage, cauliflower, kale or Brussels sprouts. They will cause gas to build up in your stomach resulting in painful bloating or embarrassing flatulence. Approach with caution. 7. Everything Some studies suggest that it is actually better for your body to fast completely for up to 16 hours before a flight. It has been shown to reduce the effects of jet lag by using hunger to manipulate your internal body clock. Even if you don’t want to go to this extreme, it’s a good idea to eat lightly in the hours before a flight to ensure you’ll be as comfortable as possible. And so will your seat mates. Have you ever found yourself in strife on a flight after indulging in a particular food? What do you like to eat before a flight? Let us know in the comments. Image: Getty

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