“Very questionable”: Kmart mocked after customer's "ridiculous" delivery
A woman has taken to Facebook to mock Kmart over her recent delivery.
The shopper shared on Facebook she had ordered a 20mm combination padlock from Kmart and was caught by surprise when it was delivered to her home on February 13.
The woman had received a large cardboard box, and when she opened it, it was filled to the brim with plastic wrap to protect the item. However, once she dug out the plastic, she saw a small padlock at the bottom of the unnecessarily large box.
“My delivery arrived today,” the woman said on Facebook.
Other Kmart fans were shocked by the large box for such a small item, with many users deeming it “ridiculous.”
“Omg! Seriously,” a user commented.
"Ridiculous honestly yet a pair of jeans get scrunched up into a bag for delivery," another added.
"It's absolutely rubbish that they waste like that," a third chimed in.
Another comment read, ”How ironic ... how easy is it to break this lock that it needs to be so protected when shipped? Would you need it if it is so fragile? Very questionable Kmart ... What a waste,”
Many other users joined in on the teasing, claiming they also received small items delivered in unnecessarily large boxes.
"This happened to us recently with a car air freshener," one shopper said.
"Yeah they keep sending me one item in a stupidly big box. I’d be much more appreciative of multiple items jammed into a big box to stop wastage or happy to wait for all items to be ready together," another claimed.
"I thought my three bowls packed like this was bad!" another commented.
Back in May 2021, another Kmart shopper complained that she received a small book in a “huge box.”
Although some said it was “terrible”, other users claimed the size of the box shouldn’t matter because it’s recyclable.
A Kmart spokesperson told Yahoo Lifestyle that the complaints have been forwarded to Kmart’s online team, and they will reassess how they manage and replenish packaging materials.
"Regrettably, in this instance, it appears the team member who has packed this order did not have available or use the most appropriately sized packaging components," the spokesperson said.
"While our team are trained and aim to minimise packaging use and waste, it is likely that they did not have access to appropriately sized packaging options so used what was available in an effort to pack and dispatch this order as quickly as possible."
Image credit: Facebook