Georgia Dixon
Technology

How to get more out of Facebook Messenger

Although people typically install it on their phones to chat privately with their Facebook friends, Facebook also uses Messenger to bring features and capabilities that might not make sense, or even be possible, as part of the main Facebook service.

For that reason, Facebook is pushing users to download the app, even though it takes up valuable storage on the phone.

Before you complain, consider what a separate Messenger app offers beyond simply typing words and sending emoji back and forth:

Group chats

Messenger lets you easily add friends to group chats so you can make dinner or travel plans or just talk about your day. Although this is also possible using your browser, it's more convenient with the app.

Tapping the "groups'' icon at the bottom of the screen will take you to existing group chats and let you start new ones. You can add people to group chats at any time, or leave the group. If you have an often-used group chat, you can also "pin'' it to the top of your messages to make it easily accessible.

Bots

Who wants to chat with people when you can chat with ... bots? Well, most of us, but bear with me here.

Since April, Facebook has let outside businesses create "chat bots'' that can send you the news or weather, help you shop for shoes or book plane tickets and hotel rooms. You send a message to a brand's bot just as you would a friend; the difference is that the reply is automated through software. The results can be clumsy, as expected for such a new venture.

But bots can be helpful. Expedia, for example, lets you search for hotels and book them by messaging with its bot. Start by telling the bot where you are going and when. After some back and forth, the bot will give you hotel options. To book, the bot will take you to Expedia's website.

This is just the start. Perhaps one day, the bot will be more useful by letting you book directly through Messenger. David Marcus, Facebook's head of messaging products, has called bots "overhyped in the short term and underhyped in the long term".

Beware, though: Once you start chatting with a bot, it's going to keep sending you messages, much like a chatty friend. CNN, for example, will send news updates through Messenger every morning.

Video calls

Your daughter isn't on Skype? FaceTime isn't cutting it because your friend has Android?

Messenger offers yet another way to do video calls on your phone. It's free over a wifi connection. If you use cellular, you might get charged for data by your phone company.

Play games

How about some football? Select a friend to play with. Then, select Messenger's emoji keyboard by tapping on the emoji icon on the left side of your message window, right above the keyboard. Tap the ball icon and send it to your friend. Then, tap the ball with your finger and keep tapping it so it stays in the "air".

Do you use Facebook Messenger? Do you think you’ll have advantage of these other functions? Let us know in the comments section, we’d love to hear from you.

Related links:

6 tips to get the most out of Facebook Messenger

8 tips to help you master Facebook Messenger

How to avoid parking fines with your smartphone

Tags:
Technology, social media, facebook, smart phone, Messenger